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Public Tickets

Rimbert Lionel Sendinblue APIClosed General Help on the Theme   Updated March 23, 2020 at 2:56pm   2 Most recent comment from Max:Hi,Sure! if we receive more user requests about Sendinblue, we will implement it ! For now, you're the only users who has requested it. However, If sendinblue already propose a wordpress widget ... Giuseppe Technical InformationClosed General Help on the Theme   Updated March 19, 2020 at 6:06pm   9 Most recent comment from Alexandre Dubois:You are welcome Jeremy Mack Trying to edit the podcast episode page themeClosed General Help on the Theme   Updated March 17, 2020 at 2:18pm   4 Most recent comment from Max:If you want to modify the layout of the single podcast page template, I recommend that you use Elementor Pro's theme builder to have access to the single page template builder feature. this way, ... Prince Ayo Manuel Ajisebutu Change of information for Riddim DoctorsClosed General Help on the Theme   Updated March 16, 2020 at 2:41pm   3 Most recent comment from Alexandre Dubois:Hi Ayo, I have change information about Riddim Doctors. I have already add the band menber photo gallery above the text description. I think the gallery looks great like this. Yes we can add a new ... Prince Ayo Manuel Ajisebutu Site still need additional workClosed General Help on the Theme   Updated March 16, 2020 at 2:32pm   2 Most recent comment from Alexandre Dubois:Hello, 1-About the image background. Sorry but our customers have to provide all site contents. Many image libraries are available. You can buy a new image from one of them (eg: https://www.istockph ... Prince Ayo Manuel Ajisebutu Wrong image was changedClosed General Help on the Theme   Updated March 13, 2020 at 10:30pm   1 Most recent comment from Prince Ayo Manuel Ajisebutu :Hi, Wrong logo was changed. Please keep the butterfly with the band members names where it was and use the one without the band members names where the image with dancers is.  The one with the band m ... Prince Ayo Manuel Ajisebutu Link for Riddim Doctors' single releaseClosed General Help on the Theme   Updated March 13, 2020 at 5:11pm   3 Most recent comment from Prince Ayo Manuel Ajisebutu :Hi Alexandre,I just came an idea which is to mention another project that I’m working on on the front page. You display could display the logo of the project with a click through to a brief informat ... Kieran Gilchrist Install New FontClosed General Help on the Theme   Updated March 12, 2020 at 11:45pm   3 Most recent comment from Kieran Gilchrist:Thanks. The code all looks a bit too complicated for me so I just used the plugin and it's worked well. Many thanks. David Boll Import csv with videosClosed General Help on the Theme   Updated March 12, 2020 at 10:22pm   4 Most recent comment from Max:Sweet David! Well done Prince Ayo Manuel Ajisebutu Be free to display your creativityClosed General Help on the Theme   Updated March 11, 2020 at 5:34pm   2 Most recent comment from Max:Thanks we will keep in touch JClay New 2 ColumsClosed General Help on the Theme   Updated March 9, 2020 at 5:10pm   7 Most recent comment from JClay:Thank you! Ray Vernon Theme loading slowClosed General Help on the Theme   Updated March 5, 2020 at 4:26pm   2 Most recent comment from Max:HiPlease read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/Also, take notes that in our demo, we use very huge asssets to show maximum of quality. Replace ... John Griffith woocomerce plugin instalationClosed General Help on the Theme   Updated March 5, 2020 at 1:41pm   2 Most recent comment from Alexandre Dubois:Hi john,To re-insatll woocommerce, please go to wp-admim>plugins>add newAnd insert "woocommerce" in the "search plugin" field Steven Mariani Animation don't works on Layout Pages: Elementor CanvasClosed General Help on the Theme   Updated March 3, 2020 at 1:36pm   4 Most recent comment from Alexandre Dubois:Hello Steven, Could you please update Sonaar to 4.15 and than go to wp-admin>appearance>install pluginsAnd here some plugins update will be required. For investigating wel always ask a administrator ... Juan Kurtis Add On Templates Will Not InstallClosed General Help on the Theme   Updated February 28, 2020 at 5:56pm   10 Most recent comment from Max:no you dont need to increase it if the issue is resolved