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Public Tickets

Nicolas Godefroy playlistClosed General Help on the Theme   Updated June 8, 2020 at 2:08pm   6 Most recent comment from Alexandre Dubois:You are welcome Mel Removing link to sonaar.io in copyrightClosed General Help on the Theme   Updated June 8, 2020 at 1:57am   6 Most recent comment from Max:You are welcome  Cécile Gendre Presale questionClosed General Help on the Theme   Updated June 4, 2020 at 4:14pm   7 Most recent comment from Alexandre Dubois:Exact, vous devez l'acheté si vous voulez installer l'audioplayer sur un site qui n'est pas fait avec notre theme. Et il ne sera pas Ajax. Andrew J Lee Home page navbar logo, Podcast Show Page, and Podcast Post pageClosed General Help on the Theme   Updated June 4, 2020 at 2:43pm   36 Most recent comment from Alexandre Dubois:Most of time, issue are caused by one of third part plugins activated. Please disable all plugins except elementor, slider revolution, Essential Grid and sonaar elementor add-on. If the issue disapear ... Matt Mobile friendlyClosed General Help on the Theme   Updated June 3, 2020 at 3:53pm   6 Most recent comment from Alexandre Dubois:Hi, This issue is caused by a conflict between our Ajax navigation and a new feature you probably have add. Example: the PLAYER GAME LOGS page need a refresh probably  because we have a conflict  ... Alex Ducenord Main MenuClosed General Help on the Theme   Updated May 29, 2020 at 5:37pm   2 Most recent comment from Alexandre Dubois:Hello Alex, Please go to wp-admin>theme options>menu options>item alignmnet https://d.pr/free/i/kY1fRd Steve Hunyar Error codeClosed General Help on the Theme   Updated May 27, 2020 at 6:07pm   3 Most recent comment from Steve Hunyar:Yes - that worked.  Thank you! Virginie FILIP Problem with safari on mobile and desktopClosed General Help on the Theme   Updated May 27, 2020 at 2:12pm   6 Most recent comment from Max:Your issue is caused by a third party plugin you have called Divi Builder. When you deactivate this plugin, everything works fine.Please check with Divi Builder whats wrong.I dont recommend using 2 ... Matt Changing News column fontClosed General Help on the Theme   Updated May 26, 2020 at 4:08pm   2 Most recent comment from Alexandre Dubois:Hi,please go to wp-admin>ess grid>item skin editorAnd edit the "News Skin Masonery" skinHere, select the title and click on the style tabEdit the font-size here https://d.pr/free/i/FIORiP Adnan Mixcloud playlist feed not showing upClosed General Help on the Theme   Updated May 22, 2020 at 7:15pm   2 Most recent comment from Max:Hi,You cannot play Mixcloud tracks into our MP3 Player because Mixcloud does not provide public streaming feed anymore. They used to provide a feed not long time ago, but since a coupe of weeks, this ... Eric Rodriguez Music Grid DisappearedClosed General Help on the Theme   Updated May 22, 2020 at 1:55pm   4 Most recent comment from Alexandre Dubois:Hi, You should use the fullscreen option https://d.pr/i/0dGqF1The option is in the slider setting http://divine-nobodies.com/wp-admin/admin.php?page=revslider&view=slider&id=9And you should positio ... KeepingItCasualPodcast Questions before I purchase themeClosed General Help on the Theme   Updated May 21, 2020 at 12:15am   2 Most recent comment from Max:Hi there,Unfortunately, our support is limited to here on this helpdesk, or on Facebook Messenger chat at https://sonaar.ioWe don't have phone support at this time, im sorry.If have not much deta ... Adnan Spotify and bandcamp feed for artist pageClosed General Help on the Theme   Updated May 20, 2020 at 2:54pm   2 Most recent comment from Alexandre Dubois:Hi Adnan,Both, spotify and bandcamp, provide html snippet you can embed easily in a html elementor element. https://www.jimdo.com/blog/embed-spotify-playlist-on-website/https://get.bandcamp.help/hc/ ... djohan Having a full page without scrollClosed General Help on the Theme   Updated May 18, 2020 at 2:22pm   2 Most recent comment from Max:Hi, It a bit complex to have a full screen image through all monitors and display sizes since everything is responsive. Your image will have to be cropped somehow. Could you please provide me access ... carlos Slider text vertical`Closed General Help on the Theme   Updated May 14, 2020 at 2:29pm   7 Most recent comment from Alexandre Dubois:The slider revolution installed is not the same version who is bundled with sonaar. Please delete it and go to wp-admin>appearance>install plugin to re-install it.