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Public Tickets

Prince Ayo Manuel Ajisebutu Be free to display your creativityClosed General Help on the Theme   Updated March 11, 2020 at 5:34pm   2 Most recent comment from Max:Thanks we will keep in touch JClay New 2 ColumsClosed General Help on the Theme   Updated March 9, 2020 at 5:10pm   7 Most recent comment from JClay:Thank you! Ray Vernon Theme loading slowClosed General Help on the Theme   Updated March 5, 2020 at 4:26pm   2 Most recent comment from Max:HiPlease read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/Also, take notes that in our demo, we use very huge asssets to show maximum of quality. Replace ... John Griffith woocomerce plugin instalationClosed General Help on the Theme   Updated March 5, 2020 at 1:41pm   2 Most recent comment from Alexandre Dubois:Hi john,To re-insatll woocommerce, please go to wp-admim>plugins>add newAnd insert "woocommerce" in the "search plugin" field Steven Mariani Animation don't works on Layout Pages: Elementor CanvasClosed General Help on the Theme   Updated March 3, 2020 at 1:36pm   4 Most recent comment from Alexandre Dubois:Hello Steven, Could you please update Sonaar to 4.15 and than go to wp-admin>appearance>install pluginsAnd here some plugins update will be required. For investigating wel always ask a administrator ... Juan Kurtis Add On Templates Will Not InstallClosed General Help on the Theme   Updated February 28, 2020 at 5:56pm   10 Most recent comment from Max:no you dont need to increase it if the issue is resolved GertJan van Schuppen Tabs and eventsClosed General Help on the Theme   Updated February 25, 2020 at 5:39pm   2 Most recent comment from Max:Hi,this is a bit beyond the scope of our support..but you could use elementor templates for this. I did you an example. I have added the event widget in a new template: https://d.pr/i/AqXnAZthen I ha ... David Boll Override Post Type VideoClosed General Help on the Theme   Updated February 19, 2020 at 6:53pm   5 Most recent comment from David Boll:Thank you Maxime! :)  thomas lowry Playlists - Recording Studio themeClosed General Help on the Theme   Updated February 17, 2020 at 3:55pm   2 Most recent comment from Alexandre Dubois:Hello Thomas. No limit.You can have more than 80 playlist. Erica Young Page DeletedClosed General Help on the Theme   Updated February 13, 2020 at 9:14pm   12 Most recent comment from Alexandre Dubois:You are welcome David Boll Edit Page template for VideoClosed General Help on the Theme   Updated February 13, 2020 at 8:05pm   2 Most recent comment from Alexandre Dubois:Hi David, You can copy single-video.php and archive-video.php in the child theme. Ryan Walker White Space on Events PageClosed General Help on the Theme   Updated February 12, 2020 at 4:37pm   2 Most recent comment from Max:Hi,the event calendar is not fully compatible with our theme but I have adjusted it a bit so it looks ok. I have added this custom css code in your custom css:.tribe-filter-live #page-banner, .tribe- ... Noah Lifschey Specific instructions on how to edit/use all of the different grids for widgets.Closed General Help on the Theme   Updated February 11, 2020 at 5:54pm   4 Most recent comment from Max:excellent Jean Home PageClosed General Help on the Theme   Updated February 11, 2020 at 3:52pm   6 Most recent comment from Max:Hi,From what I see in your screenshot, you are using the page banner for your heading. In the page banner, there is no animation except a parallax effect.When you mean entrance animations, im not sur ... Maud Some podcast page settingsClosed General Help on the Theme   Updated February 4, 2020 at 8:31pm   7 Most recent comment from Alexandre Dubois:Hello Maud, We have moved the Podcast pagination option to wp-admin>theme options>podcast.https://d.pr/free/i/8mEskW. Sorry about the confusion.