Public Tickets
Noah Lifschey
Specific instructions on how to edit/use all of the different grids for widgets.Closed
General Help on the Theme
Updated February 11, 2020 at 5:54pm
4
Most recent comment from Max:excellent
Jean
Home PageClosed
General Help on the Theme
Updated February 11, 2020 at 3:52pm
6
Most recent comment from Max:Hi,From what I see in your screenshot, you are using the page banner for your heading. In the page banner, there is no animation except a parallax effect.When you mean entrance animations, im not sur ...
Maud
Some podcast page settingsClosed
General Help on the Theme
Updated February 4, 2020 at 8:31pm
7
Most recent comment from Alexandre Dubois:Hello Maud, We have moved the Podcast pagination option to wp-admin>theme options>podcast.https://d.pr/free/i/8mEskW. Sorry about the confusion.
Secchiaroli
dysfunctioning background color optionClosed
General Help on the Theme
Updated February 4, 2020 at 3:42pm
2
Most recent comment from Alexandre Dubois:Hi Secchiaroli,Please be sure to clear the browser cache.Please try to disable the option "Move Dynamic/Custom CSS Into External Stylesheet?" (wp-admin>theme options>general setting)If the issue persi ...
Soni
Using Elements instead of WP BakeryClosed
General Help on the Theme
Updated February 3, 2020 at 11:26pm
11
Most recent comment from Soni:Hi Maxine, Thank you for the quote. Allow me to consider and will revert of this service is required.Kind regardsSoni
Deirdre B
The Music PlayerClosed
General Help on the Theme
Updated February 3, 2020 at 4:37pm
3
Most recent comment from Max:Hi,the only player with waveform we have is the podcast player widget that will show a real-time waveform but will hide if the music stops because it animates with the audio playing.
Bill Steffey
Past EventsClosed
General Help on the Theme
Updated February 3, 2020 at 4:04pm
2
Most recent comment from Alexandre Dubois:You have to use two event elements. One display upcomming eventsAnd another to display past eventshttps://d.pr/free/i/BhovNe
EMMANUEL GONZALEZ RIVERA
importing demosClosed
General Help on the Theme
Updated February 1, 2020 at 8:13pm
2
Most recent comment from Max:Hi,unfortunately, its not possible very easily. you will have to create a new wordpress install, import the theme demo then export/import the page you want.Also, you can check our elementor template k ...
Janne Oravisto
Text brightness on event pageClosed
General Help on the Theme
Updated January 30, 2020 at 8:59pm
7
Most recent comment from Janne Oravisto:Thank you so much.br, Janne
krunk_user
Unable to find my purchased themesClosed
General Help on the Theme
Updated January 29, 2020 at 2:49pm
2
Most recent comment from Max:Hi there,Have you imported a theme demo yet? You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Rohan Gohil
Needing help for what to buyClosed
General Help on the Theme
Updated January 28, 2020 at 3:13pm
2
Most recent comment from Max:Hi,The theme is very flexible and can be used for several types of application.
If you are looking for a particular style, try to visualize all the images of our demo replaced by your own assets. This ...
Jonathan
Adjusting Mobile Shop page columnsClosed
General Help on the Theme
Updated January 20, 2020 at 5:07pm
4
Most recent comment from Max:You are welcome
Jonathan
Changing link of donate buttonClosed
General Help on the Theme
Updated January 20, 2020 at 4:38pm
3
Most recent comment from Jonathan:thank you, it worked
Deirdre B
Styling a music playerClosed
General Help on the Theme
Updated January 17, 2020 at 9:40pm
5
Most recent comment from Max:Great !!!
joe
woocommerce cart iconClosed
General Help on the Theme
Updated January 14, 2020 at 2:42pm
4
Most recent comment from Max:Ok, have you tried what i've said in the previous ticket? See screenshot as an example of what it does: https://d.pr/i/CBZtYMYou can see it live here: https://demo.sonaar.io/downbeat-elementor/ ...