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Public Tickets

Secchiaroli dysfunctioning background color optionClosed General Help on the Theme   Updated February 4, 2020 at 3:42pm   2 Most recent comment from Alexandre Dubois:Hi Secchiaroli,Please be sure to clear the browser cache.Please try to disable the option "Move Dynamic/Custom CSS Into External Stylesheet?" (wp-admin>theme options>general setting)If the issue persi ... Soni Using Elements instead of WP BakeryClosed General Help on the Theme   Updated February 3, 2020 at 11:26pm   11 Most recent comment from Soni:Hi Maxine, Thank you for the quote. Allow me to consider and will revert of this service is required.Kind regardsSoni Deirdre B The Music PlayerClosed General Help on the Theme   Updated February 3, 2020 at 4:37pm   3 Most recent comment from Max:Hi,the only player with waveform we have is the podcast player widget that will show a real-time waveform but will hide if the music stops because it animates with the audio playing. Bill Steffey Past EventsClosed General Help on the Theme   Updated February 3, 2020 at 4:04pm   2 Most recent comment from Alexandre Dubois:You have to use two event elements. One display upcomming eventsAnd another to display past eventshttps://d.pr/free/i/BhovNe  EMMANUEL GONZALEZ RIVERA importing demosClosed General Help on the Theme   Updated February 1, 2020 at 8:13pm   2 Most recent comment from Max:Hi,unfortunately, its not possible very easily. you will have to create a new wordpress install, import the theme demo then export/import the page you want.Also, you can check our elementor template k ... Janne Oravisto Text brightness on event pageClosed General Help on the Theme   Updated January 30, 2020 at 8:59pm   7 Most recent comment from Janne Oravisto:Thank you so much.br, Janne krunk_user Unable to find my purchased themesClosed General Help on the Theme   Updated January 29, 2020 at 2:49pm   2 Most recent comment from Max:Hi there,Have you imported a theme demo yet? You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/ Rohan Gohil Needing help for what to buyClosed General Help on the Theme   Updated January 28, 2020 at 3:13pm   2 Most recent comment from Max:Hi,The theme is very flexible and can be used for several types of application. If you are looking for a particular style, try to visualize all the images of our demo replaced by your own assets. This ... Jonathan Adjusting Mobile Shop page columnsClosed General Help on the Theme   Updated January 20, 2020 at 5:07pm   4 Most recent comment from Max:You are welcome Jonathan Changing link of donate buttonClosed General Help on the Theme   Updated January 20, 2020 at 4:38pm   3 Most recent comment from Jonathan:thank you, it worked Deirdre B Styling a music playerClosed General Help on the Theme   Updated January 17, 2020 at 9:40pm   5 Most recent comment from Max:Great !!! joe woocommerce cart iconClosed General Help on the Theme   Updated January 14, 2020 at 2:42pm   4 Most recent comment from Max:Ok, have you tried what i've said in the previous ticket? See screenshot as an example of what it does: https://d.pr/i/CBZtYMYou can see it live here: https://demo.sonaar.io/downbeat-elementor/ ... Mel Strange checkbox in designClosed General Help on the Theme   Updated January 13, 2020 at 10:04pm   3 Most recent comment from Mel:Hey Maxime,You were completely right. I used Safari to log in and was able to see a missing image and section. After deleting both everything looks great.Thanks for the context, as that way I can trou ... MAURICIO Disable Menu and/or SubmenuClosed General Help on the Theme   Updated January 12, 2020 at 3:35pm   3 Most recent comment from MAURICIO:I've been playing around with the manu and I got what you meant.   Now I feel confident to move, delete create etc. Thanks Sarah Karlson Apex Single Album - Side Cover pageClosed General Help on the Theme   Updated January 10, 2020 at 10:04pm   2 Most recent comment from Max:Hi,If you want to change the background color for that particular page, you can edit your page (with WordPress, not Elementor), and enter the hexadecimal color in the background color. see screenshot ...