Public Tickets
John
Purchased MP3 Pro Player-Will Not Activate!Closed
MP3 Audio Player Plugin
Updated July 23, 2022 at 12:59pm
2
Most recent comment from Max:Hi,Have you installed the sonaar-music-pro.zip plugin yet ? To download it, login to your sonaar.io account and go to My Account > Downloads.Once the plugin is installed (in wp-admin > plugins > ad ...
Shafee
Sonaar Shortcodes don't displayClosed
MP3 Audio Player Plugin
Updated July 22, 2022 at 4:18am
5
Most recent comment from Shafee:working thanks
Shrey Vedantham
adding image to episode pageClosed
MP3 Audio Player Plugin
Updated July 20, 2022 at 11:45am
3
Most recent comment from Max:Also, I need URL access so I can see how the page is built
Kenny
Stop when episode ends...Closed
MP3 Audio Player Plugin
Updated July 18, 2022 at 4:44pm
4
Most recent comment from Kenny:Hi Max,I will be rolling in a new theme/framework (Hello Elementor... a direction you gave on another ticket). Let me see if perhaps that solves the problem. If not, I will reach back out, and let ...
Kenny
Missing/Buggy OptionsClosed
MP3 Audio Player Plugin
Updated July 18, 2022 at 12:54pm
4
Most recent comment from Max:Hi,The CTA button should NOT be present when using the button layout. This will be fixed in the next plugin update.
Gavin
hiding mp3 linkClosed
MP3 Audio Player Plugin
Updated July 14, 2022 at 2:50pm
3
Most recent comment from Gavin:Excellent! thank you very much for thiskind regards
Chris Bailey
Adding download button when using the Audio Source Metakey ID to display audioClosed
MP3 Audio Player Plugin
Updated July 13, 2022 at 1:56pm
5
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, those features are not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team c ...
Andy Webb
Conflict with Animated Full Screen Menu pluginClosed
MP3 Audio Player Plugin
Updated July 13, 2022 at 11:46am
8
Most recent comment from Andy Webb:Hi MaxThat's great, I've copied over to live and all good thanks so much for your helpHave a good day!Andy
Arturo
"play" over the productClosed
MP3 Audio Player Plugin
Updated July 12, 2022 at 5:29pm
4
Most recent comment from Max:Unfortunately, that is not possible(we dont have an option for that).Perhaps its possible but you will have to hijack the WooCommerce product loop. You can do some research on Google to see if you ca ...
David Wong
MP3 player wont play tracksClosed
MP3 Audio Player Plugin
Updated July 11, 2022 at 2:19pm
4
Most recent comment from Max:Looks like you are using MP3 Audio Player by Sonaar version 3.0 and the Pro version to 3.6.BOTH plugins must be 3.6.Please delete MP3 Audio Player By Sonaar (not the PRO, but the free). Then insta ...
Lars
Best hosting for WAV, mp3 and aiff files?Closed
MP3 Audio Player Plugin
Updated July 8, 2022 at 6:24pm
5
Most recent comment from Lars:Thank you Max, I really appreciate your time.
Kirby
Issue Playing audio files on Pro VersionClosed
MP3 Audio Player Plugin
Updated July 8, 2022 at 12:13pm
8
Most recent comment from Max:Thanks for sharing. You might want to hire a developer to implement this for you on your site. Currently, it's not in our plan to include it in our package but I'll keep an eye on it.
Karam
The plugin doesn't work probably with ElementorClosed
MP3 Audio Player Plugin
Updated July 7, 2022 at 10:00pm
10
Most recent comment from Max:If you want our plugin works with Elementor, you must fix the error that your theme is displaying and which is preventing Elementor to load correctly. We 100% support Elementor, but if your theme thr ...
Gideon
MP3 Player on other page buildersClosed
MP3 Audio Player Plugin
Updated July 4, 2022 at 1:16pm
6
Most recent comment from Max:@Kevn, Yep you can use our MP3 Audio Player Pro with Brizy by using our shortcodes. see this article: https://sonaar.io/docs/add-audio-player-with-shortcode/
Kevn Elib
music playerClosed
MP3 Audio Player Plugin
Updated July 4, 2022 at 1:15pm
2
Most recent comment from Max:Hi,yes, you can use the plugin with Brizy Builder. You will use our shortcode and attributes directly in the builder. See this article for all our attributes available: https://sonaar.io/docs/add-au ...