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Public Tickets

Christopher Aguilar icons in playerClosed MP3 Audio Player Plugin   Updated November 4, 2022 at 1:22pm   4 Most recent comment from Max:It looks like an issue with your litespeed cache.Please clear your litespeed cache, and try in a incognito window.Also, try to disable litespeed cache to see if thats the culprit. Tristan UX: Error messagingClosed MP3 Audio Player Plugin   Updated November 3, 2022 at 10:50pm   3 Most recent comment from Tristan:Just to loop back in case it's useful to anyone. I figured this one out. Line 221 of sonaar-music-pro/public/js/sonaarPlayer.js has this:               .catch((error) => {          � ... Sean Missing PlaylistsClosed MP3 Audio Player Plugin   Updated November 3, 2022 at 6:05pm   5 Most recent comment from Sean:That fixed it!Thanks for the prompt help.-Sean smoke products not audio on woocommerce shop pageClosed MP3 Audio Player Plugin   Updated November 2, 2022 at 4:52pm   5 Most recent comment from smoke:thanks a lot, your a life saver, i tried that option before, guess i could have tried it again, thanks  Pavel audio stops playing when page exitedClosed MP3 Audio Player Plugin   Updated November 2, 2022 at 2:37pm   2 Most recent comment from Max:In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.  Please read this article on how to troubleshoot and workarounds. Matias Pin Audio DurationClosed MP3 Audio Player Plugin   Updated October 31, 2022 at 12:42am   2 Most recent comment from Max:Hi,the audio duration is a label we display on how long the track is. Looks like it set: https://d.pr/i/jlKHK1If you want to have shorter track, you will need to upload a track version with the desir ... Pavel Problem on iPhoneClosed MP3 Audio Player Plugin   Updated October 28, 2022 at 5:03pm   5 Most recent comment from Pavel:That seems to have done the trick. Thank you!  Dane Can't Display Player or PlaylistClosed MP3 Audio Player Plugin   Updated October 27, 2022 at 8:33pm   5 Most recent comment from Dane:Excellent!  Thanks for your help, Max! Josiah Player ControlsClosed MP3 Audio Player Plugin   Updated October 27, 2022 at 1:42pm   2 Most recent comment from Max:Hi,unfortunately,  personal customization on the player to match the brand or suits your personal needs is a bit beyond the scope of support.I recommend you hire a WordPress developer to help you in ... Jose Maria Garcia How to import manually new podcast episodes or episodes with changed information via RSS without altering the information of existing episodes that have not changedClosed MP3 Audio Player Plugin   Updated October 26, 2022 at 12:29pm   4 Most recent comment from Max:We dont know. Its gonna be a major update. we are at the final stage but there is always something to polish. We hope it will be next week but it can be a bit more. Alex Stereochoc Auto playClosed MP3 Audio Player Plugin   Updated October 25, 2022 at 5:15pm   10 Most recent comment from Alex Stereochoc:Thanks for your response. I'll check that. The ticket can be close, all is ok for me mel Sticky Player - how to make changesClosed MP3 Audio Player Plugin   Updated October 25, 2022 at 3:28am   11 Most recent comment from mel:Thank you Max, I'll give this a whirl.Mel Jose Maria Garcia Change the background color and fonts of the description from ElementorClosed MP3 Audio Player Plugin   Updated October 24, 2022 at 3:03pm   6 Most recent comment from Max:Hi, the text color comes from your body text set in your theme. add this custom CSS to inherit the color from the title: .srp_note p { color: inherit; } Jose Maria Garcia Do not loop episodes list (When episodes list ends, do not loop to first episode automatically) in ElementorClosed MP3 Audio Player Plugin   Updated October 24, 2022 at 2:57pm   2 Most recent comment from Alexandre Dubois:Hi Jose Marcia, The "Do not loop episodes list" option from the episode post setting is only applied on the single episode post frontend. If you want to use this option on a specific player, you have ... Arturo POP UP segments, field and itemsClosed MP3 Audio Player Plugin   Updated October 24, 2022 at 2:16pm   7 Most recent comment from Alexandre Dubois:I m glad you have found a way to do it.