Public Tickets
Pavel
audio stops playing when page exitedClosed
MP3 Audio Player Plugin
Updated November 2, 2022 at 2:37pm
2
Most recent comment from Max:In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.
Please read this article on how to troubleshoot and workarounds.
Matias Pin
Audio DurationClosed
MP3 Audio Player Plugin
Updated October 31, 2022 at 12:42am
2
Most recent comment from Max:Hi,the audio duration is a label we display on how long the track is. Looks like it set: https://d.pr/i/jlKHK1If you want to have shorter track, you will need to upload a track version with the desir ...
Pavel
Problem on iPhoneClosed
MP3 Audio Player Plugin
Updated October 28, 2022 at 5:03pm
5
Most recent comment from Pavel:That seems to have done the trick. Thank you!
Dane
Can't Display Player or PlaylistClosed
MP3 Audio Player Plugin
Updated October 27, 2022 at 8:33pm
5
Most recent comment from Dane:Excellent! Thanks for your help, Max!
Josiah
Player ControlsClosed
MP3 Audio Player Plugin
Updated October 27, 2022 at 1:42pm
2
Most recent comment from Max:Hi,unfortunately, personal customization on the player to match the brand or suits your personal needs is a bit beyond the scope of support.I recommend you hire a WordPress developer to help you in ...
Jose Maria Garcia
How to import manually new podcast episodes or episodes with changed information via RSS without altering the information of existing episodes that have not changedClosed
MP3 Audio Player Plugin
Updated October 26, 2022 at 12:29pm
4
Most recent comment from Max:We dont know. Its gonna be a major update. we are at the final stage but there is always something to polish. We hope it will be next week but it can be a bit more.
Alex Stereochoc
Auto playClosed
MP3 Audio Player Plugin
Updated October 25, 2022 at 5:15pm
10
Most recent comment from Alex Stereochoc:Thanks for your response. I'll check that. The ticket can be close, all is ok for me
mel
Sticky Player - how to make changesClosed
MP3 Audio Player Plugin
Updated October 25, 2022 at 3:28am
11
Most recent comment from mel:Thank you Max, I'll give this a whirl.Mel
Jose Maria Garcia
Change the background color and fonts of the description from ElementorClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 3:03pm
6
Most recent comment from Max:Hi,
the text color comes from your body text set in your theme.
add this custom CSS to inherit the color from the title:
.srp_note p {
color: inherit;
}
Jose Maria Garcia
Do not loop episodes list (When episodes list ends, do not loop to first episode automatically) in ElementorClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 2:57pm
2
Most recent comment from Alexandre Dubois:Hi Jose Marcia, The "Do not loop episodes list" option from the episode post setting is only applied on the single episode post frontend. If you want to use this option on a specific player, you have ...
Arturo
POP UP segments, field and itemsClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 2:16pm
7
Most recent comment from Alexandre Dubois:I m glad you have found a way to do it.
David
general question for WPClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 12:59pm
2
Most recent comment from Max:Hi,can you elaborate what you mean by 'automaticlly when the user is viewing a specific section' ? You mean when people scroll down a specific section, it automatically start the player ? No ...
Jose Maria Garcia
Episodes with the same name from different podcast shows are not importedClosed
MP3 Audio Player Plugin
Updated October 23, 2022 at 11:42am
4
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Jose Maria Garcia
Open link to episode page in new window/tabClosed
MP3 Audio Player Plugin
Updated October 23, 2022 at 11:41am
2
Most recent comment from Max:Hi, Unfortunately we don't have this feature im afraid. Sorry
Dirk
The license featureClosed
MP3 Audio Player Plugin
Updated October 20, 2022 at 6:23pm
10
Most recent comment from Max:Open an account on cloudways and ask cloudways to migrate the site to your new server. I think they have a service for that