Public Tickets
Peter
audio player pre-purchase questionClosed
MP3 Audio Player Plugin
Updated October 12, 2022 at 2:05pm
14
Most recent comment from Alexandre Dubois:Hi Peter, [sonaar_audioplayer] is the player shorcode. [sonaar_ts] is not a player shortcode. It is only a button who interacts with a audioplayer in the current page. TS is for time stamp. You ca ...
saad ezz
Pre-sale questionClosed
MP3 Audio Player Plugin
Updated October 12, 2022 at 1:38pm
2
Most recent comment from Max:Hello Saad,Thanks for reaching out,Yes, the plugin shall works exactly like what our demo has to offer.Its not possible to add videos. However you can add call-to-action links/icons that will link to ...
Denys
Sticky Player Close button is not visibleClosed
MP3 Audio Player Plugin
Updated October 11, 2022 at 6:26pm
11
Most recent comment from Alexandre Dubois:You are welcome
Lasantha
For cancellationClosed
MP3 Audio Player Plugin
Updated October 9, 2022 at 8:29am
1
Most recent comment from Lasantha:Hi please cancel plugin renewal i don't need this plugin for this websitei didn't used last year this plugin.Thanks.Lasantha
Panagiotis
General questionClosed
MP3 Audio Player Plugin
Updated October 9, 2022 at 2:45am
2
Most recent comment from Max:Hi there, How do you import your episodes right now? By using the podcast importer, it should automatically publish the episode post.
Paul
pre-sales questionClosed
MP3 Audio Player Plugin
Updated October 7, 2022 at 7:21pm
4
Most recent comment from Max:You are welcome Paul!
jonny mugwump
Using Sonaar as a radio playerClosed
MP3 Audio Player Plugin
Updated October 6, 2022 at 7:06pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Melina
MP3 player Woo CommerceClosed
MP3 Audio Player Plugin
Updated October 4, 2022 at 5:09pm
7
Most recent comment from Alexandre Dubois:Hello Melina, You can always see if an update is available through wp-admin>pluginshttps://d.pr/i/fRjgRoTo change the track title go to the media libray and change the track title here https://d.pr ...
tobias
mp3 playerClosed
MP3 Audio Player Plugin
Updated October 3, 2022 at 1:39pm
9
Most recent comment from Max:Hi Tobias,It looks like your forgot the Step 2 in the tutorial. The Music Licenses & Contracts did not show up because you have not save the settings the first time.Step 2 – Enable Music Licenses & ...
Thomas Simmons
BillingClosed
MP3 Audio Player Plugin
Updated October 1, 2022 at 9:00pm
2
Most recent comment from Max:Hi, This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to r ...
Richardt Tjikongo
You did automatic updateClosed
MP3 Audio Player Plugin
Updated September 29, 2022 at 2:56pm
2
Most recent comment from Max:Hi there, Elementor is a free plugin. What do you mean by it does not allow me to get certain icons, such as the music player icon? Send me screenshot please. And what do you mean by The links t ...
Carolyn McKinney
Poor documentation, please help with WooClosed
MP3 Audio Player Plugin
Updated September 29, 2022 at 2:35pm
9
Most recent comment from Carolyn McKinney:I see it now – thank you!
leo
Sticky player on cellphonesClosed
MP3 Audio Player Plugin
Updated September 29, 2022 at 1:36pm
3
Most recent comment from leo:Hi Alexandre,Thanks for your reply !
Erick
Player sticky linkClosed
MP3 Audio Player Plugin
Updated September 28, 2022 at 10:01pm
32
Most recent comment from Erick:Très bien, je vous remercie de votre réponse.
Jose Maria Garcia
Allow the use of shortcodes in the popupClosed
MP3 Audio Player Plugin
Updated September 27, 2022 at 9:23pm
7
Most recent comment from Max:Hi,after some attempts on my side, you will need to check directly with the author of the plugin PDF Viewer directly because I don't know why it does not work. It works with many many shortcodes, ...