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Public Tickets

Tristan Shortcode functionality lackingClosed MP3 Audio Player Plugin   Updated September 6, 2022 at 1:11pm   2 Most recent comment from Max:Hello Tristan,As you said, th CTA buttons must be set directly in our custom fields. We don't have options to add CTA "on-the-fly" with the shortcode. On my end, I tagged this ticket as a featur ... AK Alexander Feature InquiryClosed MP3 Audio Player Plugin   Updated September 4, 2022 at 7:22pm   2 Most recent comment from Max:Hi,  Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can ... Robert Thompson floating of playerClosed MP3 Audio Player Plugin   Updated September 3, 2022 at 9:46pm   2 Most recent comment from Max:Hi, What's your website URL so I can check into the issue? Tomroad Payment Yearly?Closed MP3 Audio Player Plugin   Updated September 3, 2022 at 5:27pm   2 Most recent comment from Max:Hi, This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to r ... BillyDiNapoliMusic attached mp3 player to shopClosed MP3 Audio Player Plugin   Updated September 2, 2022 at 2:40pm   1 Most recent comment from BillyDiNapoliMusic:Have uploaded the Old School Cool album to the SHOP in wordpress page in the mp3 player PRO and cannot find where to ATTACH it to the WooCommerce for the Album to be sold online? None of it makes any ... Brad Menendez Using plugin with Super Carousel PluginClosed MP3 Audio Player Plugin   Updated August 31, 2022 at 7:12pm   6 Most recent comment from Alexandre Dubois:You cant insert the audio url through the [sonaar_ts] shortcode or the [sonaar_audioplayer] shortcode Cathal Dynamic selection of Post MP3 and extending playback controlsClosed MP3 Audio Player Plugin   Updated August 30, 2022 at 2:19pm   2 Most recent comment from Alexandre Dubois:Hi Cathal, 1- Our player already have a speed rate button (see here), but if you want to developpe your own button you can use those function.-If the sticky player is not enable, and the Synthetic w ... Andrew bug reportClosed MP3 Audio Player Plugin   Updated August 30, 2022 at 1:34pm   2 Most recent comment from Alexandre Dubois:Hi Andrew, I cant reproduce the issue on my side and no other customer has reported this bug. Is it possible to share a login credential so I can see the issue?.  Haider When the update for compatability of pro plugin with Wordpress version 6.0 will release?Closed MP3 Audio Player Plugin   Updated August 29, 2022 at 11:52pm   3 Most recent comment from Haider:Hi Max! Heads up to your quick response.Actually we tried before, and we're not able to install it , it was throwing an error which was " Upload Failed to write in drive " But later we came to ... Sim Song Titles ModificationClosed MP3 Audio Player Plugin   Updated August 26, 2022 at 2:21pm   2 Most recent comment from Alexandre Dubois:Hi Sim, You are probably using a mp3 from the media library, so go to wp-admin>media>libraySelect the mp3 file and change the title name here https://d.pr/i/VtcSL3 Finley Jones Using shortcuts to use the playerClosed MP3 Audio Player Plugin   Updated August 25, 2022 at 3:22pm   2 Most recent comment from Alexandre Dubois:Hi Finley, No sorry, this task is not on our roadmap for now.  Jan Activate Pro on local websiteClosed MP3 Audio Player Plugin   Updated August 24, 2022 at 7:24pm   4 Most recent comment from Alexandre Dubois:Hi Jan, By default, the sticky player is not activated. If you have a sticky player on your page that mean it has been activated some where. Probably through a widget player. Michael Footer on Specific PageClosed MP3 Audio Player Plugin   Updated August 24, 2022 at 2:17pm   6 Most recent comment from Alexandre Dubois:You are welcome Chris making the player the 'featured image' like in your exampleClosed MP3 Audio Player Plugin   Updated August 23, 2022 at 1:17pm   14 Most recent comment from Max:Hello Chris, No problem,  I'll refund in the next 48 hours. Just for your info, I've read the whole ticket and you just want a grid format to list your track correct? This is a feature w ... Georges Single URL for a track of a playlistClosed MP3 Audio Player Plugin   Updated August 22, 2022 at 4:00pm   4 Most recent comment from Alexandre Dubois:You are welcome, I thanks to have shared with us your needs. It is important for us.