Public Tickets
David
general question for WPClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 12:59pm
2
Most recent comment from Max:Hi,can you elaborate what you mean by 'automaticlly when the user is viewing a specific section' ? You mean when people scroll down a specific section, it automatically start the player ? No ...
Jose Maria Garcia
Episodes with the same name from different podcast shows are not importedClosed
MP3 Audio Player Plugin
Updated October 23, 2022 at 11:42am
4
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Jose Maria Garcia
Open link to episode page in new window/tabClosed
MP3 Audio Player Plugin
Updated October 23, 2022 at 11:41am
2
Most recent comment from Max:Hi, Unfortunately we don't have this feature im afraid. Sorry
Dirk
The license featureClosed
MP3 Audio Player Plugin
Updated October 20, 2022 at 6:23pm
10
Most recent comment from Max:Open an account on cloudways and ask cloudways to migrate the site to your new server. I think they have a service for that
Ron
player not playingClosed
MP3 Audio Player Plugin
Updated October 17, 2022 at 7:32pm
3
Most recent comment from Ron:Thanks Max. That took care of the problem.
JEAN AUGUSTIN
The BeatStars PlayerClosed
MP3 Audio Player Plugin
Updated October 17, 2022 at 1:30pm
2
Most recent comment from Max:Hi,if you want to change the look and feel of the BeatStars player, this is done directly on the Beatstars website in your account.
Finley Jones
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated October 16, 2022 at 4:02pm
3
Most recent comment from Finley Jones:ah yes, I believe that has fixed the issue. I have removed the plugin causing the issues. I'm not sure why this has just only started to happen now though. The site has been working fine for mont ...
Dave
Playing an .mp3 via custom linkClosed
MP3 Audio Player Plugin
Updated October 15, 2022 at 1:40am
3
Most recent comment from Dave:That's a shame. Every other part of the plugin is very nice. So please make this be a possibility (even if only as a PRO feature):
[sonaar_ts sticky_player="true" feed="" feed_title="" feed_img= ...
Chad Bourg
Single track only?Closed
MP3 Audio Player Plugin
Updated October 13, 2022 at 5:25pm
5
Most recent comment from Max:Yes, if you want only 1 track in the player, you must create 1 playlist that will contains 1 track only.
Peter
audio player pre-purchase questionClosed
MP3 Audio Player Plugin
Updated October 12, 2022 at 2:05pm
14
Most recent comment from Alexandre Dubois:Hi Peter, [sonaar_audioplayer] is the player shorcode. [sonaar_ts] is not a player shortcode. It is only a button who interacts with a audioplayer in the current page. TS is for time stamp. You ca ...
saad ezz
Pre-sale questionClosed
MP3 Audio Player Plugin
Updated October 12, 2022 at 1:38pm
2
Most recent comment from Max:Hello Saad,Thanks for reaching out,Yes, the plugin shall works exactly like what our demo has to offer.Its not possible to add videos. However you can add call-to-action links/icons that will link to ...
Denys
Sticky Player Close button is not visibleClosed
MP3 Audio Player Plugin
Updated October 11, 2022 at 6:26pm
11
Most recent comment from Alexandre Dubois:You are welcome
Lasantha
For cancellationClosed
MP3 Audio Player Plugin
Updated October 9, 2022 at 8:29am
1
Most recent comment from Lasantha:Hi please cancel plugin renewal i don't need this plugin for this websitei didn't used last year this plugin.Thanks.Lasantha
Panagiotis
General questionClosed
MP3 Audio Player Plugin
Updated October 9, 2022 at 2:45am
2
Most recent comment from Max:Hi there, How do you import your episodes right now? By using the podcast importer, it should automatically publish the episode post.
Paul
pre-sales questionClosed
MP3 Audio Player Plugin
Updated October 7, 2022 at 7:21pm
4
Most recent comment from Max:You are welcome Paul!