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Public Tickets

Ron player not playingClosed MP3 Audio Player Plugin   Updated October 17, 2022 at 7:32pm   3 Most recent comment from Ron:Thanks Max.  That took care of the problem. JEAN AUGUSTIN The BeatStars PlayerClosed MP3 Audio Player Plugin   Updated October 17, 2022 at 1:30pm   2 Most recent comment from Max:Hi,if you want to change the look and feel of the BeatStars player, this is done directly on the Beatstars website in your account. Finley Jones Sticky PlayerClosed MP3 Audio Player Plugin   Updated October 16, 2022 at 4:02pm   3 Most recent comment from Finley Jones:ah yes, I believe that has fixed the issue. I have removed the plugin causing the issues. I'm not sure why this has just only started to happen now though. The site has been working fine for mont ... Dave Playing an .mp3 via custom linkClosed MP3 Audio Player Plugin   Updated October 15, 2022 at 1:40am   3 Most recent comment from Dave:That's a shame. Every other part of the plugin is very nice. So please make this be a possibility (even if only as a PRO feature): [sonaar_ts sticky_player="true" feed="" feed_title="" feed_img= ... Chad Bourg Single track only?Closed MP3 Audio Player Plugin   Updated October 13, 2022 at 5:25pm   5 Most recent comment from Max:Yes, if you want only 1 track in the player, you must create 1 playlist that will contains 1 track only. Peter audio player pre-purchase questionClosed MP3 Audio Player Plugin   Updated October 12, 2022 at 2:05pm   14 Most recent comment from Alexandre Dubois:Hi Peter, [sonaar_audioplayer] is the player shorcode. [sonaar_ts] is not a player shortcode. It is only a button who interacts with a audioplayer  in the current page. TS is for time stamp. You ca ... saad ezz Pre-sale questionClosed MP3 Audio Player Plugin   Updated October 12, 2022 at 1:38pm   2 Most recent comment from Max:Hello Saad,Thanks for reaching out,Yes, the plugin shall works exactly like what our demo has to offer.Its not possible to add videos. However you can add call-to-action links/icons that will link to ... Denys Sticky Player Close button is not visibleClosed MP3 Audio Player Plugin   Updated October 11, 2022 at 6:26pm   11 Most recent comment from Alexandre Dubois:You are welcome Lasantha For cancellationClosed MP3 Audio Player Plugin   Updated October 9, 2022 at 8:29am   1 Most recent comment from Lasantha:Hi please cancel plugin renewal i don't need this plugin for this websitei didn't used last year this plugin.Thanks.Lasantha Panagiotis General questionClosed MP3 Audio Player Plugin   Updated October 9, 2022 at 2:45am   2 Most recent comment from Max:Hi there, How do you import your episodes right now? By using the podcast importer, it should automatically publish the episode post.  Paul pre-sales questionClosed MP3 Audio Player Plugin   Updated October 7, 2022 at 7:21pm   4 Most recent comment from Max:You are welcome Paul!  jonny mugwump Using Sonaar as a radio playerClosed MP3 Audio Player Plugin   Updated October 6, 2022 at 7:06pm   2 Most recent comment from Max:Hi,  Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can ... Melina MP3 player Woo CommerceClosed MP3 Audio Player Plugin   Updated October 4, 2022 at 5:09pm   7 Most recent comment from Alexandre Dubois:Hello Melina, You can always see if an update is available through wp-admin>pluginshttps://d.pr/i/fRjgRoTo change the track title go to the  media libray and change the track title here https://d.pr ... tobias mp3 playerClosed MP3 Audio Player Plugin   Updated October 3, 2022 at 1:39pm   9 Most recent comment from Max:Hi Tobias,It looks like your forgot the Step 2 in the tutorial. The Music Licenses & Contracts did not show up because you have not save the settings the first time.Step 2 – Enable Music Licenses & ... Thomas Simmons BillingClosed MP3 Audio Player Plugin   Updated October 1, 2022 at 9:00pm   2 Most recent comment from Max:Hi, This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to r ...