Public Tickets
Andrew
bug reportClosed
MP3 Audio Player Plugin
Updated August 30, 2022 at 1:34pm
2
Most recent comment from Alexandre Dubois:Hi Andrew, I cant reproduce the issue on my side and no other customer has reported this bug. Is it possible to share a login credential so I can see the issue?.
Haider
When the update for compatability of pro plugin with Wordpress version 6.0 will release?Closed
MP3 Audio Player Plugin
Updated August 29, 2022 at 11:52pm
3
Most recent comment from Haider:Hi Max! Heads up to your quick response.Actually we tried before, and we're not able to install it , it was throwing an error which was " Upload Failed to write in drive " But later we came to ...
Sim
Song Titles ModificationClosed
MP3 Audio Player Plugin
Updated August 26, 2022 at 2:21pm
2
Most recent comment from Alexandre Dubois:Hi Sim, You are probably using a mp3 from the media library, so go to wp-admin>media>libraySelect the mp3 file and change the title name here https://d.pr/i/VtcSL3
Finley Jones
Using shortcuts to use the playerClosed
MP3 Audio Player Plugin
Updated August 25, 2022 at 3:22pm
2
Most recent comment from Alexandre Dubois:Hi Finley, No sorry, this task is not on our roadmap for now.
Jan
Activate Pro on local websiteClosed
MP3 Audio Player Plugin
Updated August 24, 2022 at 7:24pm
4
Most recent comment from Alexandre Dubois:Hi Jan, By default, the sticky player is not activated. If you have a sticky player on your page that mean it has been activated some where. Probably through a widget player.
Michael
Footer on Specific PageClosed
MP3 Audio Player Plugin
Updated August 24, 2022 at 2:17pm
6
Most recent comment from Alexandre Dubois:You are welcome
Chris
making the player the 'featured image' like in your exampleClosed
MP3 Audio Player Plugin
Updated August 23, 2022 at 1:17pm
14
Most recent comment from Max:Hello Chris, No problem, I'll refund in the next 48 hours. Just for your info, I've read the whole ticket and you just want a grid format to list your track correct? This is a feature w ...
Georges
Single URL for a track of a playlistClosed
MP3 Audio Player Plugin
Updated August 22, 2022 at 4:00pm
4
Most recent comment from Alexandre Dubois:You are welcome, I thanks to have shared with us your needs. It is important for us.
Nathan Nifco
Sonaar them and Player ProClosed
MP3 Audio Player Plugin
Updated August 21, 2022 at 4:31pm
5
Most recent comment from Max:Hi,can you send me your URL and screenshot so I can see the issue with and without MP3 Audio Player Pro activated so I will be in better position to assist.
Nathan Nifco
Troubleshooting maybe an issueClosed
MP3 Audio Player Plugin
Updated August 21, 2022 at 4:11am
1
Most recent comment from Nathan Nifco:When I installed MP3 Player Pro it seems the existing Elementor plug-in and the Sonaar theme layout gets confused about which post type to make reference to as they both are labeled 'playlist& ...
englishbhff
Sonaar MP3 change speed to 0.75Closed
MP3 Audio Player Plugin
Updated August 20, 2022 at 12:47pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Diane
TimerClosed
MP3 Audio Player Plugin
Updated August 19, 2022 at 6:55pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar.
I would like to apologize for not providing you with this particular feature at the moment.
Mike Specter
amazon s3 not supportedClosed
MP3 Audio Player Plugin
Updated August 19, 2022 at 3:10pm
11
Most recent comment from Alexandre Dubois:Well done!!! I seen a JS error caused by daftplug-instantify. That why I thought the issue was caused by this plugin.
Horst
individuell colour Background PlaylistClosed
MP3 Audio Player Plugin
Updated August 19, 2022 at 2:25pm
2
Most recent comment from Alexandre Dubois:Hello, You can select a specific background through the Elementor Editor or through the Guttenberg Block Editor, but unfortunately for you, no shortcode parameter exists for this goal. You have to st ...
Tristan
np3 preloading?Closed
MP3 Audio Player Plugin
Updated August 19, 2022 at 8:27am
3
Most recent comment from Tristan:Thanks Max, these are external mp3s I'm serving as part of a podcast discovery website, (example page), so there's no way for me to do that unfortunately, hence hoping to lean on audio prelo ...