Public Tickets
Willis
Media Player WaveClosed
General Help on the Theme
Updated July 12, 2020 at 6:12pm
2
Most recent comment from Max:For the issue with the soundwave that does not fast forward the track, the issue is related with your MP3 and not the soundwave.If you check directly the mp3 here: https://beat-boom.com/wp-content/upl ...
Stefan Szo
LinkedIn icon in Artist social sectionClosed
General Help on the Theme
Updated July 9, 2020 at 1:27pm
2
Most recent comment from Max:Hi,We gonna release an update probably today or monday that will include the linked icon. Stay tuned.
Guy
white spaceClosed
General Help on the Theme
Updated July 8, 2020 at 3:05pm
5
Most recent comment from Guy:Thanks!!
Nicolas Godefroy
ElementorClosed
General Help on the Theme
Updated July 7, 2020 at 1:50pm
6
Most recent comment from Alexandre Dubois:You are welcome
Adnan
Artist pageClosed
General Help on the Theme
Updated July 6, 2020 at 6:57pm
2
Most recent comment from Max:You can edit the skin of the ess grid you are using. See screenshot: https://d.pr/i/SG8ptTTo learn more about Essential Grid, here's the full documentation: https://www.themepunch.com/essgrid-do ...
Kate Saba
Installation of theme serviceClosed
General Help on the Theme
Updated July 4, 2020 at 3:29pm
2
Most recent comment from Max:Hi Kate,we have commmunicated with you on messenger. I will close this ticket to avoid confusion and duplication
GUILHEM TARROUX
ListesClosed
General Help on the Theme
Updated July 3, 2020 at 4:55pm
10
Most recent comment from Max:Malheureusement cela ne fait pas partie de nos services. en gros. Nous sommes basés au Canada donc je ne suis pas familier avec les conditions en europe.plus dinfo ici probablement: https://wpmarmi ...
Miro Vaz
Essential Grid SkinsClosed
General Help on the Theme
Updated July 3, 2020 at 3:58pm
2
Most recent comment from Max:Hi,If you want to use the template library that they have made, yes.Please read below:
Plugin updates:Like any premium themes on the market, the premium plugins that come with the theme cannot be auto ...
Herman
I want to sell beats, can i do that with this themeClosed
General Help on the Theme
Updated July 3, 2020 at 3:48pm
8
Most recent comment from Max:Hi,Both our theme and plugin are fully compatible with WooCommerce but WooCommerce can be customized in so many ways. Its up to you to set up WooCommerce to match your exact needs. Basically, you ...
Adnan
Background ImageClosed
General Help on the Theme
Updated July 2, 2020 at 4:06pm
2
Most recent comment from Alexandre Dubois:Hi Adnan, You have to change the background on the first elementor section. Please take a look here https://docs.elementor.com/article/190-change-background-image
GUILHEM TARROUX
EventsClosed
General Help on the Theme
Updated June 30, 2020 at 3:03pm
2
Most recent comment from Alexandre Dubois:Bonjour Guilhem,Oui il y a une option ici https://d.pr/i/RaTua0
Kevin
EditingClosed
General Help on the Theme
Updated June 29, 2020 at 2:26pm
2
Most recent comment from Alexandre Dubois:Hi there, The pallax grid is not a very flexible feature. We cant edit the overlays. Maybe a css code can do what you want. May i have more detail about what you want?
Miro Vaz
How to disable music player at artist pageClosed
General Help on the Theme
Updated June 27, 2020 at 11:58pm
3
Most recent comment from Miro Vaz:Thanks a lot!
Linda Stiles
default image sizeClosed
General Help on the Theme
Updated June 30, 2020 at 6:14pm
16
Most recent comment from Alexandre Dubois:Hi Linda, You license seem to be on another sonaar account. Please try to login with [email protected]
RoKuh
mp3 player on artist pageClosed
General Help on the Theme
Updated June 22, 2020 at 4:58pm
2
Most recent comment from Alexandre Dubois:Hello RoKuh,If the playlist has many tracks, you will be able to see them when you click on the track list icon here https://d.pr/free/i/qAF01D