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Public Tickets

Ricardo Leon links in the playerClosed General Help on the Theme   Updated August 6, 2020 at 8:43pm   5 Most recent comment from Ricardo Leon:Ok thanks .. it would be nice to be able to set this buttons globally. you can close the ticket Christian Feature requestClosed General Help on the Theme   Updated August 6, 2020 at 2:11pm   2 Most recent comment from Max:Hi,thanks for your input. Its appreciated. If we receive more user request about this, we will add it to our roadmap for sure.Anyone else would be interested? Miro Vaz Custom font MENUClosed General Help on the Theme   Updated August 5, 2020 at 9:03pm   2 Most recent comment from Max:The menu built with the theme is dissociated from Elementor Pro so it wont work.We have a lot of fonts (Google fonts ) available for the menu that you can change in WP-Admin > Theme Options > Menu ... Anne Torrie Billing - RenewalClosed General Help on the Theme   Updated August 5, 2020 at 5:26pm   2 Most recent comment from Max:Hi,Thanks for your purchase,You can cancel your subscription/renewal by going to your sonaar.io account > My Account > Subscription > Cancel.By canceling your subscription, your website will still w ... Jonk Haglund UpdatesClosed General Help on the Theme   Updated August 3, 2020 at 4:24pm   2 Most recent comment from Max:Hi,Thanks for your interest,We do release new themes from time to time.You can check all of themes here: https://sonaar.io/wordpress-themes/Also, you can subscribe to our Facebook page https://www.fac ... Jake Houlichan Site loading timesClosed General Help on the Theme   Updated August 2, 2020 at 4:13pm   2 Most recent comment from Max:Hi Jake,Please read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/ Brady Templates add onClosed General Help on the Theme   Updated July 31, 2020 at 2:18pm   12 Most recent comment from Alexandre Dubois:You are welcome Neil Parfitt where can theClosed General Help on the Theme   Updated July 30, 2020 at 2:29pm   2 Most recent comment from Alexandre Dubois:hi there, No option is available to edit the 404 page. It is a hardcoded template. If you have some web developper knowledge, you can create your own 404.php file in the child-theme. If you only wan ... Chad Bourg Showing certain blog categoriesClosed General Help on the Theme   Updated July 24, 2020 at 8:46pm   2 Most recent comment from Max:hi Chad,yes it shows all categories. If you want to have that flexibility and easy design options over your blog listing page, I strongly recommend that you buy Elementor Pro. It will save you so m ... FRANCIS ESSUMAN NELSON add elements of one template to anotherClosed General Help on the Theme   Updated July 24, 2020 at 2:35pm   2 Most recent comment from Max:Hi,the slider you are showing on the screenshot is made with Slider Revolution. You can see a live example here on your website: http://www.tokyokashh.com/music-slider/you can export this slider by g ... Michael Kammes Defining a 404 PageClosed General Help on the Theme   Updated July 23, 2020 at 3:37pm   4 Most recent comment from Max:As soon as you have a Elementor Pro's 404 template set, it will take over our custom 404 template. Ben Various Artists in Music PlayerClosed General Help on the Theme   Updated July 23, 2020 at 3:24pm   4 Most recent comment from Max:Hi,Unfortunately, that is not possible at this time. Adnan Background colorClosed General Help on the Theme   Updated July 23, 2020 at 1:45pm   2 Most recent comment from Max:Hi,you can manage the colors in wp-admin > theme options.For the players, you can change color sin wp-admin > Audio player and event settingsAlso, you will have to change some color in each of your p ... Jim Bradford controlling featured imageClosed General Help on the Theme   Updated July 21, 2020 at 9:04pm   6 Most recent comment from Max:You have set a very big image for a page divider in your look and feel. See screenshot: https://d.pr/i/N0Lnpk Just remove that...This option is better suited if you have a very tiny divider that will ... Miro Vaz Scrolling Artists or albuns (computer vs mobile)Closed General Help on the Theme   Updated July 21, 2020 at 8:58pm   2 Most recent comment from Max:Hi Miro,Unfortunately we dont have this feature straight out of the box. you might need to use a third party plugin for this. I recommend Slider Revolution which you already have..But I never tried to ...