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Public Tickets

Terrance Woocommerce-Downlaodable productsClosed General Help on the Theme   Updated September 1, 2020 at 11:50pm   12 Most recent comment from Max:Read through page 2."Dropping the wc_download_log and re-activating woocommerce core plugin worked for us as well. Not sure why it worked though, the table prefix matched what I saw in woocommerce se ... Tim Badge in Music Grid (Conditional Statements)Closed General Help on the Theme   Updated August 30, 2020 at 8:39pm   3 Most recent comment from Tim:ok thank you Stefan Szo Events gridClosed General Help on the Theme   Updated August 24, 2020 at 3:57pm   3 Most recent comment from Stefan Szo:ok thx GertJan van Schuppen Lyrics on playlistClosed General Help on the Theme   Updated August 24, 2020 at 2:18pm   2 Most recent comment from Max:Hi,Unfortuntely, for now we dont have option to load the URL in the same tab window. If we receive more user request for it, we will add this to our roadmap. Michelle Galas WebsiteClosed General Help on the Theme   Updated August 23, 2020 at 4:12pm   4 Most recent comment from Max:Yes, it will still be your and will work. To collect people data, sure! I recommend that you use MailChimp for that. We support mailchimp.www.mailchimp.com Michael Cormier Essential Grid Button more episodesClosed General Help on the Theme   Updated August 19, 2020 at 9:30pm   7 Most recent comment from Alexandre Dubois:Ok thanks for the info.  Dan Ahrendt Classic Menu SearchClosed General Help on the Theme   Updated August 19, 2020 at 2:24pm   2 Most recent comment from Alexandre Dubois:Hi Dan, You can try to add a search widget in the default language widget area. This widget area is designed to be the language selector widget location. It is located in the header. You can edit i ... Dan Ahrendt Disable Mobile MenuClosed General Help on the Theme   Updated August 17, 2020 at 9:48pm   3 Most recent comment from Dan Ahrendt:Wow ok. Anyway, figured out how to stop in from loading via JS. Nvm. Dan Ahrendt Sonaar Theme Music Player Soundwave Alternative?Closed General Help on the Theme   Updated August 17, 2020 at 8:49pm   2 Most recent comment from Max:Hi,Currently we dont have this option but if we receive more user request about it, its something we would defintively add to our roadmap. Jordan Change font on essential gridClosed General Help on the Theme   Updated August 17, 2020 at 6:31pm   5 Most recent comment from Max:Have you selected the layer you want to edit first? the scrreenshot shows me that you are editing the general layout of the skin and you have not selected a specific layer. Gerson Platform Link Buttons On Podcast PlayerClosed General Help on the Theme   Updated August 17, 2020 at 2:20pm   2 Most recent comment from Max:Hi,We dont have an option to hide the call to action buttons on the single episode page.You will have to add custom CSS in order to hide the buttons on the epsiode page.Add this to your custom css in ... Arslan An error occurred while updating Sonaar: Update package not available.Closed General Help on the Theme   Updated August 17, 2020 at 2:12pm   3 Most recent comment from Alexandre Dubois:Hi, So your theme is up to date?Do you still need our assistance? Dan Ahrendt Overriding Classic Menu JSClosed General Help on the Theme   Updated August 13, 2020 at 9:05pm   5 Most recent comment from Alexandre Dubois:Hello Dan, I understand your point. Seriously we really appreciate to help our customers to push our product to another level, but the thing with customization request is sometime they never end. We ... GertJan van Schuppen Submenu on top of websiteClosed General Help on the Theme   Updated August 13, 2020 at 5:14pm   4 Most recent comment from Alexandre Dubois:You can rebuilt the header as you want with elementor Pro. Dan Ahrendt Upgrading Bundled PluginsClosed General Help on the Theme   Updated August 12, 2020 at 3:16pm   2 Most recent comment from Alexandre Dubois:Hi there, Please read our aticle here: https://sonaar.ticksy.com/article/12393/I think this will answer to your question.