Public Tickets
Nadine
need to activate and manual import demoClosed
Get Started with the Theme
Updated July 1, 2024 at 5:05pm
2
Most recent comment from Max:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your exis ...
Brendan
clean installClosed
Get Started with the Theme
Updated May 23, 2024 at 4:45pm
1
Most recent comment from Brendan:Hello - i am trying to do a clean install of sonaar - the original install was done a couple years ago , but bought new license last week. I remove current plugins, remove sonaar themes, then install ...
jerill
Conseils avant achatClosed
Get Started with the Theme
Updated March 20, 2024 at 4:10pm
6
Most recent comment from Max:Spotify n'as pas vraiment de "lien" avec l'utilisation de essential grid.Si vous acheter Speakerpress, une grid essential grid est déja fournis et affichera tout les épisodes importer.Plus ...
Marcin
Sticky player - Shuffle tracksClosed
Get Started with the Theme
Updated March 19, 2024 at 2:29pm
2
Most recent comment from Alexandre Dubois:Hello Marcin,The shuffle feature, can be activated through the elementor player widget only.Once it is activated, the first track to be loaded should be random."
Rogan Rogers
Theme InstallationClosed
Get Started with the Theme
Updated March 17, 2024 at 4:31am
2
Most recent comment from Max:HiCould you please provide me temporary access to your WP-Admin (WordPress dashboard), I will install the theme demo for you. Please note that our support is from Monday to Friday from 9ham to 5hpm . ...
Ayhan
Theme InstallClosed
Get Started with the Theme
Updated March 1, 2024 at 5:06pm
7
Most recent comment from Max:Follow this instruction on how to install the Elementor Kits you have purchased:https://sonaar.io/docs/how-to-use-and-import-sonaar-elementor-kit/
Ian
installing issueClosed
Get Started with the Theme
Updated February 12, 2024 at 3:13pm
2
Most recent comment from Max:the file sonaar.zip is not a template. its a WordPress theme.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
George Evangelopoulos
HTTP Loopback in dockerized version of themeClosed
Get Started with the Theme
Updated January 22, 2024 at 10:07pm
1
Most recent comment from George Evangelopoulos:This is not particularly a ticket, bbut there was no other reference when i searched for "loopback", and I think addresses a possible scenario.If you're trying to run the theme in a container an ...
Vladimir
chartsClosed
Get Started with the Theme
Updated January 15, 2024 at 7:31pm
2
Most recent comment from Max:Hi,we dont have a Top Chart Features with voting im afraid, sorry.we do have Now Player on Air if you are using Icecast available in our MP3 Audio Player Pro plugin
Christian
How to generate a Spotify siteClosed
Get Started with the Theme
Updated January 10, 2024 at 3:21pm
2
Most recent comment from Alexandre Dubois:Hi Christian, You have to copy a snipet code provided spotify https://developer.spotify.com/documentation/embeds/tutorials/creating-an-embed
Christian
Video ListClosed
Get Started with the Theme
Updated January 10, 2024 at 3:15pm
2
Most recent comment from Alexandre Dubois:Hi Christia, To build a video list like this https://demo.sonaar.io/standup-elementor/videos-list/ please go to wp-admin>videosCreate one video post per video.Copy the video url (vimeo or youtube) ...
John Skyfield
"Couldn´t use the Kit" | RebirthClosed
Get Started with the Theme
Updated January 10, 2024 at 3:12pm
10
Most recent comment from Max:Im not sure, it depends of the settings of your server. I think there is an issue with the CURL permission. This is advanced stuff and im not very familiar with backend server configurationThanks for ...
Karl
Themefailed to installClosed
Get Started with the Theme
Updated December 28, 2023 at 12:14pm
2
Most recent comment from Max:HiYou are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folder.
Michael
critical error is still present in the theme core files. Please see this screenshot of the critical error: https://prnt.sc/QwUYfmnL7kTCClosed
Get Started with the Theme
Updated December 26, 2023 at 7:13pm
8
Most recent comment from Max:I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you and send me screenshot of the issue,
niel
why do i start hereClosed
Get Started with the Theme
Updated December 13, 2023 at 7:11pm
2
Most recent comment from Max:Hi,Its because you have not imported any theme demos yet.You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/