Okay

Public Tickets

Jens using the themesClosed Get Started with the Theme   Updated March 22, 2021 at 11:49pm   2 Most recent comment from Max:I never tried Dreamhost but it should work with any hosting that support WordPress.org self-hosted. I know a lot of our users use dreamhost.I strongly recommend CloudWays as one of the best Web hostin ... John Walls Promo Widget Open New Window + Translate By stringClosed Get Started with the Theme   Updated March 19, 2021 at 3:08pm   4 Most recent comment from Max:click the cog icon. see screenshot https://d.pr/i/2vPr2Y Rawand Baziany Moving Wordpress Databank to new DomainClosed Get Started with the Theme   Updated March 16, 2021 at 3:40pm   3 Most recent comment from Rawand Baziany:Managed to migrate it. The trick was to empty the destination folder completelybefore installing the prepared wp files.Thanks and you can close the ticketRawand Michael Installation ThemesClosed Get Started with the Theme   Updated March 12, 2021 at 9:23pm   5 Most recent comment from Alexandre Dubois:Well done Michael Rawand Baziany Header LogoClosed Get Started with the Theme   Updated March 6, 2021 at 12:49am   7 Most recent comment from Andy Caryofyllis:That's sounds great if you could. I will send you a private message with admin details.Thanks! Gary Farmer Logo Not UpdatingClosed Get Started with the Theme   Updated March 5, 2021 at 5:51pm   3 Most recent comment from Max:Yes.the header that can be edited with Elementor is a new feature we have released 3 days ago and we have not found the time to update the documentation yet. Steve Which themes offer video backgroundClosed Get Started with the Theme   Updated March 5, 2021 at 4:19pm   3 Most recent comment from Steve:Thank you! Vladyslav Bondarchuk Header BugClosed Get Started with the Theme   Updated March 1, 2021 at 11:31am   5 Most recent comment from Vladyslav Bondarchuk:Thank you so much! I cleared the cache, everything is looking good now :) danny sanders paypalClosed Get Started with the Theme   Updated February 27, 2021 at 4:32pm   2 Most recent comment from Max:Hello Danny,What does not work exactly?We only refund if something does not work as advertised and we cannot fix.For refund policy you can read our terms and condition located here: https://sonaar.io ... Denis Calleja theme to chooseClosed Get Started with the Theme   Updated February 23, 2021 at 3:24pm   8 Most recent comment from Max:The easiest way to customize entirely the player is by using Elementor.If you dont use Elementor, then the background color can be changed with your theme's CSS or use custom css.For the pictures ... Denis Calleja Sonaar pluginClosed Get Started with the Theme   Updated February 11, 2021 at 2:24pm   2 Most recent comment from Max:Hi,When you import a theme demo, it will completely replace your website by the theme demo's content.What I always recommend when using a new WordPress theme is to develop the "new" website on a ... Ben inconsistent themesClosed Get Started with the Theme   Updated February 15, 2021 at 10:30am   20 Most recent comment from Ben:Ok so I've played around with it and stayed away from the back to Word Press editor and no issues with broken theme. Thanks again Max Peter Dickson Lopez Installation ErrorsClosed Get Started with the Theme   Updated February 10, 2021 at 4:44am   6 Most recent comment from Max:I dont know. I have literrally just retried the importation. Prrobably your server timed out the first time, hard to say David Cinematic ThemeClosed Get Started with the Theme   Updated February 8, 2021 at 3:01pm   2 Most recent comment from Max:Hello David,thanks for your purchase.Once Sonaar theme and its required plugins have been installed, you must import the theme demo of your choice by going to WP-Admin > Tools > Demo Content Instal ... Ben Demo onstalls do not look like live previews, what gives?Closed Get Started with the Theme   Updated February 7, 2021 at 6:01pm   4 Most recent comment from Max:Hi Ben, what is the page url you have problem with so I can check and advise?