Public Tickets
Rawand Baziany
Moving Wordpress Databank to new DomainClosed
Get Started with the Theme
Updated March 16, 2021 at 3:40pm
3
Most recent comment from Rawand Baziany:Managed to migrate it. The trick was to empty the destination folder completelybefore installing the prepared wp files.Thanks and you can close the ticketRawand
Michael
Installation ThemesClosed
Get Started with the Theme
Updated March 12, 2021 at 9:23pm
5
Most recent comment from Alexandre Dubois:Well done Michael
Rawand Baziany
Header LogoClosed
Get Started with the Theme
Updated March 6, 2021 at 12:49am
7
Most recent comment from Andy Caryofyllis:That's sounds great if you could. I will send you a private message with admin details.Thanks!
Gary Farmer
Logo Not UpdatingClosed
Get Started with the Theme
Updated March 5, 2021 at 5:51pm
3
Most recent comment from Max:Yes.the header that can be edited with Elementor is a new feature we have released 3 days ago and we have not found the time to update the documentation yet.
Steve
Which themes offer video backgroundClosed
Get Started with the Theme
Updated March 5, 2021 at 4:19pm
3
Most recent comment from Steve:Thank you!
Vladyslav Bondarchuk
Header BugClosed
Get Started with the Theme
Updated March 1, 2021 at 11:31am
5
Most recent comment from Vladyslav Bondarchuk:Thank you so much! I cleared the cache, everything is looking good now :)
danny sanders
paypalClosed
Get Started with the Theme
Updated February 27, 2021 at 4:32pm
2
Most recent comment from Max:Hello Danny,What does not work exactly?We only refund if something does not work as advertised and we cannot fix.For refund policy you can read our terms and condition located here: https://sonaar.io ...
Denis Calleja
theme to chooseClosed
Get Started with the Theme
Updated February 23, 2021 at 3:24pm
8
Most recent comment from Max:The easiest way to customize entirely the player is by using Elementor.If you dont use Elementor, then the background color can be changed with your theme's CSS or use custom css.For the pictures ...
Denis Calleja
Sonaar pluginClosed
Get Started with the Theme
Updated February 11, 2021 at 2:24pm
2
Most recent comment from Max:Hi,When you import a theme demo, it will completely replace your website by the theme demo's content.What I always recommend when using a new WordPress theme is to develop the "new" website on a ...
Ben
inconsistent themesClosed
Get Started with the Theme
Updated February 15, 2021 at 10:30am
20
Most recent comment from Ben:Ok so I've played around with it and stayed away from the back to Word Press editor and no issues with broken theme. Thanks again Max
Peter Dickson Lopez
Installation ErrorsClosed
Get Started with the Theme
Updated February 10, 2021 at 4:44am
6
Most recent comment from Max:I dont know. I have literrally just retried the importation. Prrobably your server timed out the first time, hard to say
David
Cinematic ThemeClosed
Get Started with the Theme
Updated February 8, 2021 at 3:01pm
2
Most recent comment from Max:Hello David,thanks for your purchase.Once Sonaar theme and its required plugins have been installed, you must import the theme demo of your choice by going to WP-Admin > Tools > Demo Content Instal ...
Ben
Demo onstalls do not look like live previews, what gives?Closed
Get Started with the Theme
Updated February 7, 2021 at 6:01pm
4
Most recent comment from Max:Hi Ben,
what is the page url you have problem with so I can check and advise?
Bonnie
Hello I am interested in the Mandala template. I already have a wordpress account just was wondering if I can upload this to my other account. ThanksClosed
Get Started with the Theme
Updated January 28, 2021 at 2:52pm
2
Most recent comment from Max:Hello Bonnie,If you have a WordPress hosting and you can upload premium custom themes, sure you can!Do you have additional questions?
[email protected]
Set up the blog and the podcast postClosed
Get Started with the Theme
Updated January 27, 2021 at 3:10pm
2
Most recent comment from Alexandre Dubois:Bonjour, Je me permets de vous répondre en français. Je ne suis pas sûr de bien comprendre vos demandes. 1. The blog's articles (my "Nos articles" in my menus) of the podcast. I don' ...