Public Tickets
Bonnie
Hello I am interested in the Mandala template. I already have a wordpress account just was wondering if I can upload this to my other account. ThanksClosed
Get Started with the Theme
Updated January 28, 2021 at 2:52pm
2
Most recent comment from Max:Hello Bonnie,If you have a WordPress hosting and you can upload premium custom themes, sure you can!Do you have additional questions?
[email protected]
Set up the blog and the podcast postClosed
Get Started with the Theme
Updated January 27, 2021 at 3:10pm
2
Most recent comment from Alexandre Dubois:Bonjour, Je me permets de vous répondre en français. Je ne suis pas sûr de bien comprendre vos demandes. 1. The blog's articles (my "Nos articles" in my menus) of the podcast. I don' ...
Dominik Schäfer
Releases on Artist PageClosed
Get Started with the Theme
Updated January 27, 2021 at 11:25am
5
Most recent comment from Dominik Schäfer:Thanks for the parallax grid, that works. It's far from ideal to have to set up filters on every artist page manually, but at least the result works. Blank stream URL now seems to work, no idea w ...
[email protected]
How to change the image on the home pagE ?Closed
Get Started with the Theme
Updated January 25, 2021 at 10:18pm
4
Most recent comment from Max:You are welcome
Alexandra
Podcastr for Elementor: Error During Demo Content InstallClosed
Get Started with the Theme
Updated January 20, 2021 at 5:21pm
10
Most recent comment from Max:I simply renamed your theme folder called /themes1/ for /themes/ which is the folder name that WordPress reads themes from.
Claire Marache
Error when i try to install the demo contentClosed
Get Started with the Theme
Updated January 19, 2021 at 4:01pm
2
Most recent comment from Max:Hi,I can see the thee correctly installed here: https://d.pr/i/by9g0KIs it ok now?
soundka
BonjourClosed
Get Started with the Theme
Updated January 18, 2021 at 9:02pm
3
Most recent comment from Max:Bonjour Soundka,En fait, nous vous avons envoyé 2 fois un courriel en disant que votre compte va être renouvellé si vous ne cancellez pas..Et vous n'avez pas cancellé.Nous avons envoyer un co ...
Joerg
There is no Demo ContentClosed
Get Started with the Theme
Updated January 18, 2021 at 7:24pm
5
Most recent comment from Alexandre Dubois:Hello Ralph, Have you insert the license key? If yes, please open a new private support ticket and provide a login credential to the wp-admin
Ali
Theme Failed To InstallClosed
Get Started with the Theme
Updated January 15, 2021 at 3:26am
2
Most recent comment from Max:HiYou are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folder.
Bùi Văn Trọng
websiteClosed
Get Started with the Theme
Updated January 7, 2021 at 1:19pm
2
Most recent comment from Max:Hi there,Thanks for reaching us out,What does not work as advertised exactly? Also, which 3rd party plugin you want that should be offered in the package but it's not?
Shelley Montreuil
Demo content install - only see one theme but am subscribed to allClosed
Get Started with the Theme
Updated January 4, 2021 at 2:48pm
11
Most recent comment from Max:Excellent Shelley ! Happy to hear that !have a great day
Byron
WP dashboard is empty - no left side navClosed
Get Started with the Theme
Updated December 29, 2020 at 12:21am
4
Most recent comment from Max:Im closing this ticket as we already have discussed on messenger. this will avoid confusion and duplication.
Bùi Văn Trọng
websiteClosed
Get Started with the Theme
Updated December 22, 2020 at 2:24pm
2
Most recent comment from Max:Hi,You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Jake Houlichan
Customising the site to my needsClosed
Get Started with the Theme
Updated December 21, 2020 at 9:40pm
13
Most recent comment from Max:Hi,Do you have any reference/example of what you want to do as the final result? We dont have a plugin feature to show genre or additional info..for this you will need to develop your own feature..
Zak
License for dev urlClosed
Get Started with the Theme
Updated December 14, 2020 at 9:58pm
2
Most recent comment from Max:Yes, dev URL does not count towards your limit,enjoy