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Public Tickets

Jeff Cook PluginsClosed Get Started with the Theme   Updated November 18, 2020 at 10:30pm   3 Most recent comment from Jeff Cook:Thanks Max! Jeff Cook VideosClosed Get Started with the Theme   Updated November 16, 2020 at 10:14pm   10 Most recent comment from Max:I dont know just by looking at your website...And to prevent numerous back and forths by guessing whats not working here and there, Id prefer to check directly in your page settings, layout and theme ... Marquell Hammonds Import Demo with LiteSpeed ServerClosed Get Started with the Theme   Updated November 4, 2020 at 6:17pm   16 Most recent comment from Max:Excellent. thanks for sharing Jeff Cook BuildingClosed Get Started with the Theme   Updated October 30, 2020 at 7:04pm   2 Most recent comment from Max:You just need to reimport a theme demo. You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/ Shannon Plaquet MultiSite Compatible for License and updates - YES!Closed Get Started with the Theme   Updated October 29, 2020 at 4:24pm   2 Most recent comment from Max:Great News Shannon ! thanks for sharingThis give me ideas when we gonna work on license managements for multisites. Nyas Cooks cant find my license to activate itClosed Get Started with the Theme   Updated October 22, 2020 at 8:36pm   1 Most recent comment from Nyas Cooks:i need help installing the theme of what was on your site that i will like to use, however i can find my license to activate so can someone assist me of obtaining it and also how do i get in contact w ... Juventinius Mashapa Maximum execution time of 10 seconds exceededClosed Get Started with the Theme   Updated October 16, 2020 at 2:23pm   2 Most recent comment from Alexandre Dubois:Hi there, Have increase the Maximum execution time in the htaccess file?Please follow instruction here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-fatal-error-maximum-execution-time-exceeded- ... jacob Eickhardt produktClosed Get Started with the Theme   Updated October 14, 2020 at 4:27pm   12 Most recent comment from Max:Alright, I have refunded the item Jacob ! If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to ... Sylvie Install demo contentClosed Get Started with the Theme   Updated October 8, 2020 at 3:26pm   12 Most recent comment from Alexandre Dubois:Bonjour Sylvie,Voilà, podcrafter est importé David Nadelberg install WPClosed Get Started with the Theme   Updated October 6, 2020 at 1:09pm   8 Most recent comment from Max:Hi David,For your info: Sonaar is the theme, CastoPress is the theme demo that you need to import into Sonaar to have the exact same look and feel than our demo you have seen online, and the Element ... Mel Customizing menu colors and fontClosed Get Started with the Theme   Updated October 5, 2020 at 1:23pm   4 Most recent comment from Alexandre Dubois:You are welcome Kendall David SIerra Fix of theme to installClosed Get Started with the Theme   Updated September 21, 2020 at 3:09pm   3 Most recent comment from Alexandre Dubois:Oh! I can see you have already imported Prodigy. Do you still need our assistance? Johnny Burke issue with themeClosed Get Started with the Theme   Updated September 15, 2020 at 6:21pm   2 Most recent comment from Max:Hi,the menu seems to load fine here (see screenshot: https://d.pr/i/TZHUvr)Perhaps try to clear browser cache.Also make sure that SSL is correctly installed and CDN is off.If it does not work, please ... Andrew Brennan Demo Content Install / Directory Cleanup issue?Closed Get Started with the Theme   Updated September 10, 2020 at 7:59pm   3 Most recent comment from Alexandre Dubois:We have already answer to you through messenger. Cleon Russell Theme QueryClosed Get Started with the Theme   Updated August 24, 2020 at 3:29pm   4 Most recent comment from Alexandre Dubois:You are welcome.