Public Tickets
Marquell Hammonds
Import Demo with LiteSpeed ServerClosed
Get Started with the Theme
Updated November 4, 2020 at 6:17pm
16
Most recent comment from Max:Excellent. thanks for sharing
Jeff Cook
BuildingClosed
Get Started with the Theme
Updated October 30, 2020 at 7:04pm
2
Most recent comment from Max:You just need to reimport a theme demo. You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Shannon Plaquet
MultiSite Compatible for License and updates - YES!Closed
Get Started with the Theme
Updated October 29, 2020 at 4:24pm
2
Most recent comment from Max:Great News Shannon ! thanks for sharingThis give me ideas when we gonna work on license managements for multisites.
Nyas Cooks
cant find my license to activate itClosed
Get Started with the Theme
Updated October 22, 2020 at 8:36pm
1
Most recent comment from Nyas Cooks:i need help installing the theme of what was on your site that i will like to use, however i can find my license to activate so can someone assist me of obtaining it and also how do i get in contact w ...
Juventinius Mashapa
Maximum execution time of 10 seconds exceededClosed
Get Started with the Theme
Updated October 16, 2020 at 2:23pm
2
Most recent comment from Alexandre Dubois:Hi there, Have increase the Maximum execution time in the htaccess file?Please follow instruction here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-fatal-error-maximum-execution-time-exceeded- ...
jacob Eickhardt
produktClosed
Get Started with the Theme
Updated October 14, 2020 at 4:27pm
12
Most recent comment from Max:Alright, I have refunded the item Jacob !
If you change your mind someday or you would like to test our product (or other products) once more time, let me know. I will offer my personal assistance to ...
Sylvie
Install demo contentClosed
Get Started with the Theme
Updated October 8, 2020 at 3:26pm
12
Most recent comment from Alexandre Dubois:Bonjour Sylvie,Voilà, podcrafter est importé
David Nadelberg
install WPClosed
Get Started with the Theme
Updated October 6, 2020 at 1:09pm
8
Most recent comment from Max:Hi David,For your info: Sonaar is the theme, CastoPress is the theme demo that you need to import into Sonaar to have the exact same look and feel than our demo you have seen online, and the Element ...
Mel
Customizing menu colors and fontClosed
Get Started with the Theme
Updated October 5, 2020 at 1:23pm
4
Most recent comment from Alexandre Dubois:You are welcome
Kendall David SIerra
Fix of theme to installClosed
Get Started with the Theme
Updated September 21, 2020 at 3:09pm
3
Most recent comment from Alexandre Dubois:Oh! I can see you have already imported Prodigy. Do you still need our assistance?
Johnny Burke
issue with themeClosed
Get Started with the Theme
Updated September 15, 2020 at 6:21pm
2
Most recent comment from Max:Hi,the menu seems to load fine here (see screenshot: https://d.pr/i/TZHUvr)Perhaps try to clear browser cache.Also make sure that SSL is correctly installed and CDN is off.If it does not work, please ...
Andrew Brennan
Demo Content Install / Directory Cleanup issue?Closed
Get Started with the Theme
Updated September 10, 2020 at 7:59pm
3
Most recent comment from Alexandre Dubois:We have already answer to you through messenger.
Cleon Russell
Theme QueryClosed
Get Started with the Theme
Updated August 24, 2020 at 3:29pm
4
Most recent comment from Alexandre Dubois:You are welcome.
Sebastian Morawietz
import individual sites from ThemesClosed
Get Started with the Theme
Updated August 24, 2020 at 3:26pm
14
Most recent comment from Alexandre Dubois:You are welcome
Richmond Magsambol
installing Beats for Elementor..getting errorClosed
Get Started with the Theme
Updated August 21, 2020 at 1:03pm
2
Most recent comment from Max:Hi Richmond,
you have opened 4 tickets and we have replied to you in every 4 tickets. Im not sure if you are receiving our emails?
Can you send me a screenshot of where it says error 403 so I can unde ...