Public Tickets
Brett Caporn
Installation issueClosed
Get Started with the Theme
Updated May 4, 2021 at 1:55pm
3
Most recent comment from Max:Hi,Usually, this error message means that your server prevent users to upload file size more than 36mb (our theme file size is around 36mb). Please read this article: https://sonaar.ticksy.com/articl ...
Padraigh Dermody
podcrafter theme wont loadClosed
Get Started with the Theme
Updated May 2, 2021 at 11:52pm
4
Most recent comment from Max:Yes, please watch the very 2 first video tutorialYou can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Guénaël LOUËR
utilisation de SonaarClosed
Get Started with the Theme
Updated April 27, 2021 at 4:01am
2
Most recent comment from Max:Vous pouvez utiliser la License sur un nombre illimité de vos sites Web à vous. Cependant, vous ne pouvez pas donner ou vendre votre clef à un client qui s'occupera lui même du site Web. Don ...
Monty
Theme purchase questionClosed
Get Started with the Theme
Updated April 24, 2021 at 3:17pm
4
Most recent comment from Max:Hi,If elementor not loading, please follow this article to troubleshoot it: https://elementor.com/help/cant-edit-with-elementor/
iron de zero
Demo Content installClosed
Get Started with the Theme
Updated April 21, 2021 at 3:24pm
2
Most recent comment from Max:Hi there,is the plugin Iron Demo Importer installed and activated ?If not, please go to WP-Admin > Appearance > Install PluginIf it still does not work, please provide me access to your wp-admin a ...
John Allen Moore
Downloading other ThemesClosed
Get Started with the Theme
Updated April 20, 2021 at 4:32pm
6
Most recent comment from Max:You are welcome
rachie
Music playerClosed
Get Started with the Theme
Updated April 19, 2021 at 4:20pm
2
Most recent comment from Max:hi,See Option B) in this article: https://sonaar.ticksy.com/article/12401
Nel
Sections namesClosed
Get Started with the Theme
Updated April 16, 2021 at 4:22pm
2
Most recent comment from Max:Yes that would be possible to change slugs. I recommend to check this with a WordPress developer because depending what you want to do, this can become a bit complex if you have never played with cust ...
Jake
General Pre-Sales InfoClosed
Get Started with the Theme
Updated April 8, 2021 at 7:17pm
2
Most recent comment from Max:Hi Jake,
Yes and no. We only support Elementor for the page builder which is like 1000 better than Visual Composer.
If you want a light theme, not bloated, I recommend maybe Hello Theme which is an ...
Ursula Lily
Music Player Unlimited StylesClosed
Get Started with the Theme
Updated April 2, 2021 at 4:16pm
3
Most recent comment from Ursula Lily:Thank you so much for your quick reply, Max!
Sheri Smith
License KeyClosed
Get Started with the Theme
Updated March 28, 2021 at 4:45pm
2
Most recent comment from Max:Hello Sheri,What kind of issue do you have exactly? I see the license is registered to http://hdpbeats.com/please elaborate on the trouble.
Jesse Bystrom
error message after activationClosed
Get Started with the Theme
Updated March 25, 2021 at 7:54pm
53
Most recent comment from Jesse Bystrom:Thank you
Fitz Patton
Increase File Upload Size - MAMPClosed
Get Started with the Theme
Updated March 25, 2021 at 11:36am
7
Most recent comment from Fitz Patton :Max, this max file size issue went away when I published to the web. For some reason the updates to ph and, wp-config didn't take effect until I published it to the web. This is closed.Thanks so ...
Jens
using the themesClosed
Get Started with the Theme
Updated March 22, 2021 at 11:49pm
2
Most recent comment from Max:I never tried Dreamhost but it should work with any hosting that support WordPress.org self-hosted. I know a lot of our users use dreamhost.I strongly recommend CloudWays as one of the best Web hostin ...
John Walls
Promo Widget Open New Window + Translate By stringClosed
Get Started with the Theme
Updated March 19, 2021 at 3:08pm
4
Most recent comment from Max:click the cog icon. see screenshot https://d.pr/i/2vPr2Y