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Public Tickets

Jacob issues with a stickerClosed Get Started with the Theme   Updated May 21, 2022 at 12:41pm   7 Most recent comment from Max:Hi, According to your screenshot, you are trying to install Elementor Templates Kit for the audio player as a plugin. The Elementor templates are not a plugin, but Elementor Templates. To import Ele ... Danny Demo importClosed Get Started with the Theme   Updated May 16, 2022 at 4:08pm   2 Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have. Motaz Matar THE Rebirth template not found in package.Closed Get Started with the Theme   Updated May 12, 2022 at 1:24pm   2 Most recent comment from Max:Hi,The Rebirth Template is an Elementor Template Kit and not a WordPress theme. It can be installed with any WordPress theme.So this kit is not included in the All Themes (see list of All Themes incl ... Randy D LOTT The download link for Sonaar doesnt workClosed Get Started with the Theme   Updated May 10, 2022 at 6:58pm   4 Most recent comment from Max:Hi, What happen when you try to download the zip file?  Dan Jeffries Beats ThemeClosed Get Started with the Theme   Updated May 9, 2022 at 6:24pm   5 Most recent comment from Dan Jeffries:Aha! That makes sense. I should have read the plugin name!Thanks, sorted. Renata Downloading additional themesClosed Get Started with the Theme   Updated May 7, 2022 at 12:47am   2 Most recent comment from Max:Hi, Sonaar is the master theme you must install. Once installed, you can import the theme demo you'd like. Please watch our 2 first videos here https://sonaar.io/video-tutorials  Willie Calvin getting online - problem freeClosed Get Started with the Theme   Updated May 4, 2022 at 4:35pm   4 Most recent comment from Max:The correct temporary public URL is https://wordpress-227572-2608019.cloudwaysapps.com/ Renata Site Content is DownClosed Get Started with the Theme   Updated April 30, 2022 at 3:51pm   3 Most recent comment from Max:What I always recommend when using a new WordPress theme is to develop the "new" website on a staging server with a fresh copy of WordPress. So start with a clean copy of WordPress, install the them ... Ingeborg can't download sonaar themeClosed Get Started with the Theme   Updated April 8, 2022 at 8:22pm   2 Most recent comment from Max:Hi there,If you go to your Sonaar website by login in and go to My Account > Downloads, can you download it from there?let me know Danskiy Website Creation and call requestClosed Get Started with the Theme   Updated April 7, 2022 at 3:40pm   2 Most recent comment from Max:Hi there, Thanks for reaching out and glad to meet you. We don't offer supports via phone calls unfortunately. However we do have a messenger chat available on our website at https://sonaar.io ... George Demo importClosed Get Started with the Theme   Updated April 6, 2022 at 4:12pm   4 Most recent comment from Max:Here is the file for the theme demo Downbeat : https://d.pr/f/g1HW1V To import a theme demo manually, upload (by FTP or Filemanager) demo.zip in folder /wp-content/uploads/fw-backup (create fw-backup ... Floor Demo content installClosed Get Started with the Theme   Updated March 31, 2022 at 7:04pm   3 Most recent comment from Floor:Hi Max,Thanks for your response! it worked! Yacine Import a kit in ElementorClosed Get Started with the Theme   Updated March 29, 2022 at 5:49pm   8 Most recent comment from Max:I have imported the templates: https://d.pr/i/H7u2B9you can update Elementor to latest version now. Sorea Borders purchasing a themeClosed Get Started with the Theme   Updated March 17, 2022 at 5:24pm   2 Most recent comment from Max:Hi, Here is the error we receive on our end:Payment failed because of insufficient funds. Tell the customer to try a different payment method, or they can retry the payment at a later date. Learn m ... Ben Beatstore exampleClosed Get Started with the Theme   Updated March 10, 2022 at 3:05pm   6 Most recent comment from Max:Hi Ben,Just to let you know that we have worked on a solution and we are now offering the full Rebirth website demo as a product that you can get here: https://sonaar.io/theme/rebirth-elementor-kit/ T ...