Public Tickets
swissvision
HELPClosed
Get Started with the Theme
Updated April 2, 2020 at 6:52pm
4
Most recent comment from Max:Salut,Aucun problème. Je peux te faire cela.Ceci prendrait environ 3h total pour créer le formulaire, créer un template pdf personnalisé et faire en sorte que le formulaire convertisse en PDF. Not ...
De Loor
LanguageClosed
Get Started with the Theme
Updated April 2, 2020 at 12:45pm
14
Most recent comment from Max:Bonjour,je vois bien les icones: https://d.pr/i/0InmGks.v.p. assurez-vous de vider votre cache de votre navigateur.
renato ruzza
Installation demoClosed
Get Started with the Theme
Updated March 31, 2020 at 2:25pm
2
Most recent comment from Max:Hi,Make sure that all plugins are activated by going to wp-admin > appearance > install plugins
Rimbert Lionel
French translationClosed
Get Started with the Theme
Updated March 25, 2020 at 2:05pm
4
Most recent comment from Alexandre Dubois:Bonjour Rimbert, Vous pouvez changer ce texte via Elementor Editor https://d.pr/i/oAzP9a
Daniel Gillis
Theme will not installClosed
Get Started with the Theme
Updated March 24, 2020 at 1:44pm
3
Most recent comment from Alexandre Dubois:Hello Daniel,I m glad you find a way to install sonaar. Maybe you should contact, your webhost provider to increase the max upload size limit.
DAMION JAMES
exchangeClosed
Get Started with the Theme
Updated March 17, 2020 at 2:21pm
2
Most recent comment from Max:Hi Damion,Yes, you can upgrade your license to lifetime option. Simply click here: https://sonaar.io/cart/?nocache=true&edd_action=sl_license_upgrade&license_id=2711&upgrade_id=2
Arel Sirin
License Key activation issueClosed
Get Started with the Theme
Updated March 13, 2020 at 1:44pm
2
Most recent comment from Max:Hi,It looks like your server need to update curl/openssl libraries as they are running an old one. Make sure to update them.
RJ
beatstars widgetClosed
Get Started with the Theme
Updated March 4, 2020 at 10:56pm
5
Most recent comment from RJ:Thank you so much for all your help. I have the site up and running and I am thrilled with it. Cheers. Riley
mike tomson
Music widget for promote record label themeClosed
Get Started with the Theme
Updated March 4, 2020 at 2:47pm
2
Most recent comment from Max:No sorry for the confusion, you must have a beatstars accout if you wish to use the Beatstar player widget. Im refering to this very specific one: https://d.pr/i/9bpmy4You can embed any youtube or s ...
Daniel
Prodigy theme not vicibleClosed
Get Started with the Theme
Updated February 17, 2020 at 3:35pm
2
Most recent comment from Alexandre Dubois:Hi Daniel, I know it is a bit confuse but Prodigy is not the theme name. Prodigy is a template also called "demo content" made with sonaar theme. Please activate sonaar or sonaar-child as the wordp ...
Erica Young
How to change the bottom footer?Closed
Get Started with the Theme
Updated February 14, 2020 at 9:25pm
2
Most recent comment from Alexandre Dubois:Hi, Please go to wp-admin>footerAnd edit the footer with elementor
Noah Lifschey
Need step-by-step instructions for Dummies on how to use Elementor.Closed
Get Started with the Theme
Updated February 10, 2020 at 8:37pm
2
Most recent comment from Max:Hi,there is a lot of very good video on Elementor on YouTube.Also, Elementor has its own YouTube Channel. you can check it here: https://www.youtube.com/channel/UCt9kG_EDX8zwGSC1-ycJJVAYou can also ...
Driss
Can't download the packageClosed
Get Started with the Theme
Updated February 8, 2020 at 11:05am
2
Most recent comment from Driss:It is fixed.
Shannon Plaquet
Cannot find activation areaClosed
Get Started with the Theme
Updated February 5, 2020 at 4:38pm
7
Most recent comment from Max:Im closing this ticket since we had a discussion on messenger about this. it will avoid duplication and confusion
Volker
Streamking pre-sales questionClosed
Get Started with the Theme
Updated January 30, 2020 at 9:50pm
4
Most recent comment from Max:Yes, its fully working