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Public Tickets

Keith Richie` No template xml as noted in videoClosed Get Started with the Theme   Updated May 15, 2020 at 2:17pm   9 Most recent comment from Max:Looks like the change you made are not applied to WP.Please contact your hosting provider and tell them to raise your Maximum Execution Time. By default its 30 seconds. Ask them to raise it to 600 a ... Roger Spees playing mp3's from S3 server without seeing the path?Closed Get Started with the Theme   Updated May 12, 2020 at 2:52pm   6 Most recent comment from Max:I dont know, I never tried it sorry Sheryl getting an error saying I need subscription to download themesClosed Get Started with the Theme   Updated May 10, 2020 at 3:25pm   2 Most recent comment from Max:Hi,To retreive the download files, simply go to the Download tab instead. see screenshot: https://d.pr/i/NOitc3 Anthony DIAZ error when installing theme demoClosed Get Started with the Theme   Updated May 5, 2020 at 1:19pm   3 Most recent comment from Anthony DIAZ:everything is solvedthank you so much ! Anna Rios Installing DemoClosed Get Started with the Theme   Updated May 3, 2020 at 4:24pm   2 Most recent comment from Max:Hello Anna (we speak french as well..)OVH does not seems to want helping you here as they are telling you that if you want to have better server ressource, you need to switch to their cloud server. T ... DavidU Elementor sonaar addons won't installClosed Get Started with the Theme   Updated May 1, 2020 at 4:25pm   4 Most recent comment from Max:You are welcome DAVID VARELA elementos and udatesClosed Get Started with the Theme   Updated April 30, 2020 at 2:02pm   2 Most recent comment from Max:Hi,This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to ren ... ignacio gutierrez nstalled. The theme is missing the style.css stylesheet.Closed Get Started with the Theme   Updated April 19, 2020 at 5:45pm   4 Most recent comment from Max:Hi,its because you are using a CDN. You must disable CDN on your hosting provider and everything will work correctly.Let me know if you still have issue after disabling CDN Kaspar BlogClosed Get Started with the Theme   Updated April 18, 2020 at 3:07pm   2 Most recent comment from Alexandre Dubois:Hello Haspar, Do you want both, blog and post?Wordpress was developed at the beginning for blog. So Mandala has this feature, but in our templates, we call it "news"https://demo.sonaar.io/mandala-ele ... Adnan Artist detail pageClosed Get Started with the Theme   Updated April 17, 2020 at 11:59pm   4 Most recent comment from Max:Sure,you can simply set your section that contains your player with negative top margin (eg: -150px) Alberto San Vicente Activations: 0/1 manage sitesClosed Get Started with the Theme   Updated April 17, 2020 at 9:38pm   11 Most recent comment from Max:Perfect!  Richard Mathis Get demo content for CastoPressClosed Get Started with the Theme   Updated April 10, 2020 at 7:46pm   5 Most recent comment from Richard Mathis:Great, thank you, the restore broke a plugin the hosting provider had installed, they disabled the plugin which fixed it.   Thanks again! Shawn When buying the life time packageClosed Get Started with the Theme   Updated April 8, 2020 at 4:54pm   4 Most recent comment from Max:Yes exactly!  Shawn billingClosed Get Started with the Theme   Updated April 8, 2020 at 2:51pm   4 Most recent comment from Max:Hi,You will have to check directly with Paypal's customer support. Id love to help you here but I dont have access /control on your paypal account to check if there is any issues with it.Im sorry ... Shawn Producer theme and ElementorClosed Get Started with the Theme   Updated April 8, 2020 at 1:13am   2 Most recent comment from Max:HiIt's fully compatible with the free version. We have not used the pro version for any of the theme demos.