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Public Tickets

David Peris Cannot install demo contentClosed Get Started with the Theme   Updated January 18, 2020 at 12:20am   2 Most recent comment from Max:Why,What is the error message exactly you have?Also, please give me access to your wp-admin AND FTP and we will manually install you the theme demo. Tim Included pluginsClosed Get Started with the Theme   Updated January 2, 2020 at 7:22pm   2 Most recent comment from Max:It comes with the theme. When you will install the theme, it will automatically install the required plugin for you which are Elementor (it now replace Visual Composer plugin), Revolution Slider and E ... Karina Small installationClosed Get Started with the Theme   Updated December 16, 2019 at 9:16pm   3 Most recent comment from Karina Small:My bad. That worked. Thanks. :- jim customizing templateClosed Get Started with the Theme   Updated December 12, 2019 at 2:59pm   2 Most recent comment from Max:Hi,1. to edit your footer and its social media (https://d.pr/i/2koc8l), go to wp-admin > footer and edit with Elementor the footer.2. To add values to event infos, simply go to wp-admin > Events and e ... Andysheiza How to import a demo - IronTemplates WordPress themeClosed Get Started with the Theme   Updated November 29, 2019 at 1:25pm   2 Most recent comment from Max:Hi there, What error message do you have exactly? (which step you are stuck?) Could you please provide me access to your wp-admin and I will gladly check the issue you have. Mike Ostrow Disable link?Closed Get Started with the Theme   Updated November 25, 2019 at 5:17pm   2 Most recent comment from Max:Hi there,yes, you can edit its grid Skin (wp-admin > Ess.Grid > Skin Editor) and remove the link.If you dont find the option, please provide me access to your wp-admin and I will gladly check the is ... Mike Ostrow hide post title on photo gallery pageClosed Get Started with the Theme   Updated November 25, 2019 at 4:32pm   4 Most recent comment from Mike Ostrow:Never mind.  I was turning it off in Elementor and that didn't work, but your method did.  Thanks. Gordon Email subscribe buttonClosed Get Started with the Theme   Updated November 20, 2019 at 6:04pm   3 Most recent comment from Gordon:Hi Maxime,Thank you for your reply.I wanted to do without a middle-man service initially while setting up and evolving my website; to guage interest before going for a Mailchimp like service if the nu ... Quentin My billClosed Get Started with the Theme   Updated November 19, 2019 at 8:32am   3 Most recent comment from Quentin:Bonjour,Oui super merci.Bonne journée. Rafal No MENUClosed Get Started with the Theme   Updated November 15, 2019 at 5:23pm   2 Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have. McRae Fixed and Parallax Mobile Images (Help!!!)Closed Get Started with the Theme   Updated November 15, 2019 at 5:16pm   2 Most recent comment from Max:Hi there,thanks for your interest.To add parallax to your website (fixed and parallax), we recommend using Elementor Pro (paid plugin) which allow you this. You can learn more about elementor's p ... MENES KEDAR activationClosed Get Started with the Theme   Updated November 14, 2019 at 2:56pm   6 Most recent comment from Max:PHP 5.6 is ok, but PHP 7.3 is much better (at least 20% faster)but the issue you have is more a server memory issue. Mike Ostrow adding a videoClosed Get Started with the Theme   Updated November 12, 2019 at 7:49pm   2 Most recent comment from Max:Hi, the image of the cover is a image layer (located in wp-admin > rev slider) so remove the image layer and replace it by a video layer. https://www.themepunch.com/slider-revolution/layer-content/#v ... jim editing theme demoClosed Get Started with the Theme   Updated November 12, 2019 at 3:02pm   2 Most recent comment from Max:Hi,you can change it in the style tab of the section. see screenshot https://d.pr/i/LhbnF3 Mike Ostrow Slider RevolutionClosed Get Started with the Theme   Updated November 4, 2019 at 5:56pm   2 Most recent comment from Alexandre Dubois:Hi Mike, Are you talking about Slider Revolution Template? Do you want to download template from the slider revolution library? Because, in this case you have to buy a Slider Revolution license. The ...