Public Tickets
Wilfredo
Change the skin of the playerClosed
Get Started with the Theme
Updated February 5, 2019 at 6:55pm
4
Most recent comment from Max:Hi,Perhaps I miss understood your question. Could you please provide me a screenshot of what skin you are referring to ? Or perhaps the URL of the page.Also, are you using our theme or only our free ...
DEVIZE
Filter grid on click playClosed
Get Started with the Theme
Updated January 30, 2019 at 2:23pm
2
Most recent comment from Max:Hi Devize,yeah absolutely. Take the Music Click Play grid and simply activate the filter category in the grid settings (in wp-admin > Ess. Grid).Hope it helps,Maxime
Michelle Wildman
Issues with viewing themes on mobileClosed
Get Started with the Theme
Updated January 14, 2019 at 4:23pm
4
Most recent comment from Max:Hi,Could you please update PHP version to 7 or higher ? You will need to ask your hosting provider. You are currently using version 5.6 which is old and 30% slower than php 7.If you cannot update to ...
Nicola
pre-purchaseClosed
Get Started with the Theme
Updated December 18, 2018 at 6:06pm
6
Most recent comment from Max:great
Flavi
purchase the themeClosed
Get Started with the Theme
Updated December 11, 2018 at 2:24pm
6
Most recent comment from Max:thanks for your input
david
spotifyClosed
Get Started with the Theme
Updated December 5, 2018 at 8:10pm
9
Most recent comment from Alexandre Dubois:Our player can stream mp3 if a the mp3 file can be reach with a url. But streaming service as spotify, soundcloud, itunes are not compatible with our player.
macro1290
impossible to charge demo contentClosed
Get Started with the Theme
Updated November 20, 2018 at 12:04am
2
Most recent comment from Max:I will close this ticket since we have a discussion open on messenger.
christophe
install demo soundmanClosed
Get Started with the Theme
Updated November 19, 2018 at 3:51pm
22
Most recent comment from Alexandre Dubois:Très bien.
Gabriele
Music-homepage essential grid settingsClosed
Get Started with the Theme
Updated November 8, 2018 at 5:37pm
12
Most recent comment from Gabriele:Hi,yes you can close it,thanks
Robert
Errors on installationClosed
Get Started with the Theme
Updated October 9, 2018 at 7:23pm
2
Most recent comment from Robert:In addition, I can not login to Sonaar and it says there is no account with my email address.
riccardo
homepage and categoriesClosed
Get Started with the Theme
Updated September 24, 2018 at 8:32pm
4
Most recent comment from Alexandre Dubois:Hi,This background is applied on the row.You have to edit the row.
James Beaubeaux
Hiding the Playlist nameClosed
Get Started with the Theme
Updated September 13, 2018 at 4:35pm
5
Most recent comment from James Beaubeaux:That did it thanks!
Debi Johnson
using the free pluginClosed
Get Started with the Theme
Updated September 5, 2018 at 11:50am
2
Most recent comment from Debi Johnson:OK never mind I just found it!!Thanks
Beeph
WpbakeryClosed
Get Started with the Theme
Updated August 31, 2018 at 12:14pm
2
Most recent comment from Max:Hi there,The plugin activation is optional and is only used for automatic update and customer support from WPBackery.
Sometimes, plugins will ask you to enter a Licence Key or API Key. Well, you don' ...
Beeph
installation of themesClosed
Get Started with the Theme
Updated August 31, 2018 at 4:01am
3
Most recent comment from Beeph:Thank you for your help.