Public Tickets
Bui Son
How to force download audio mp3, wavClosed
MP3 Audio Player Plugin
Updated February 20, 2024 at 3:34pm
2
Most recent comment from Max:Hi,This is a CORS issue. Browsers prevent downloading files directly when the files are hosted on other domains, as a security prevention. Otherwise, one could download any files from any server wi ...
jolivet
multiple tracksClosed
MP3 Audio Player Plugin
Updated February 20, 2024 at 3:23pm
2
Most recent comment from Max:Hi,you can use our Import tools in WP-Admin > MP3 Player > Tools > PLAYLIST BULK IMPORTER
Michał
Continuos playback doesn't workClosed
MP3 Audio Player Plugin
Updated February 19, 2024 at 4:37pm
8
Most recent comment from Alexandre Dubois:You are welcome
Vivian
loading On every pageClosed
MP3 Audio Player Plugin
Updated February 17, 2024 at 3:28pm
2
Most recent comment from Max:I cant see your website URL so its hard for me to see whats wrong, but perhaps you need to disable continuous player in WP-Admin > MP3 Player > Settings > Sticky Player and make sure also to clear bro ...
Glenn
multiple products from single csv fileClosed
MP3 Audio Player Plugin
Updated February 17, 2024 at 10:20am
3
Most recent comment from Glenn:Thanks Max, that worked (although it failed at 68 items, maybe memory limit or computer slept, no big deal, I'll do batches of 67).I think the issue might be that I was using the "common" CSV UTF ...
Glenn
alb_tracklist fields are not easily mappable for bulk importClosed
MP3 Audio Player Plugin
Updated February 16, 2024 at 9:38pm
3
Most recent comment from Glenn:Ok, thanks, I understand.As an alternative, if your bulk csv importer could be used to update existing products, that would be great (maybe add an ID field). For now, I'll use the sonaar importer ...
Pavel
WP Podcast PlayerClosed
MP3 Audio Player Plugin
Updated February 15, 2024 at 8:20am
5
Most recent comment from Pavel:Thank you, Pavel.
Denisa
Continuos play while navigatingClosed
MP3 Audio Player Plugin
Updated February 12, 2024 at 3:53pm
2
Most recent comment from Max:Hi Denisa,To learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/
Alex
Include license with beat downloadClosed
MP3 Audio Player Plugin
Updated February 12, 2024 at 3:08pm
2
Most recent comment from Max:Hi,Yes, if your music & license contract are binded with your proper WooCommerce attribute: https://drops.sonaar.io/i/4Sg0Ra and your WooCommerce attribute is assigned to your product variation : h ...
Andrew
Adding Download CTA for CSV Playlist ImportClosed
MP3 Audio Player Plugin
Updated February 12, 2024 at 2:49pm
2
Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your existin ...
Tim
Having floating player on home pageClosed
MP3 Audio Player Plugin
Updated February 10, 2024 at 2:50am
4
Most recent comment from Max:You can find your old ticket if you login our helpdesk ith the email you previously used which is [email protected] is available at https://sonaar.io/docs
Michael Simon
audio wave barClosed
MP3 Audio Player Plugin
Updated February 8, 2024 at 8:37pm
4
Most recent comment from Max:Hi,You can install it without removing content.But you Wil have to add new content and fill the new player with your playlist.
Antonello Colaps
manage the excerptsClosed
MP3 Audio Player Plugin
Updated February 8, 2024 at 2:50pm
2
Most recent comment from Alexandre Dubois:Hi, Please add this shortcode parameter: track_desc_lenght="9999"
Wren Hansteen
Search for trackClosed
MP3 Audio Player Plugin
Updated February 7, 2024 at 6:36pm
9
Most recent comment from Wren Hansteen:Great to hear. Thanks so much.
Keith
CarosuelClosed
MP3 Audio Player Plugin
Updated February 7, 2024 at 3:10pm
2
Most recent comment from Max:Hi,The Carousel slider is only customizable with our Elementor widget. You don't need Pro version of Elementor... The free version of Elementor is sufficient.