Public Tickets
Amy
Tracks in playlist can not be reordered in wp-adminClosed
MP3 Audio Player Plugin
Updated May 21, 2024 at 4:52pm
4
Most recent comment from Max:Hi,Its because RankMath use the same library than our (CMB2) and they overtake it with more priority. I recommend you deactivate temporarily RankMath by the time your are reordering your tracks.
Yotam
Waveform not showingClosed
MP3 Audio Player Plugin
Updated May 20, 2024 at 3:49pm
2
Most recent comment from Max:Hi,
Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your exi ...
devin
Add To Cart On HoverClosed
MP3 Audio Player Plugin
Updated May 20, 2024 at 3:46pm
2
Most recent comment from Max:Hi,please enable this option: https://drops.sonaar.io/i/T6lKQG
Douglas
Configuring Mini-PlayerClosed
MP3 Audio Player Plugin
Updated May 10, 2024 at 10:02pm
6
Most recent comment from Douglas:Ok that's great, thanks Alexandre. I'm not very technical but I will try these out and keep you posted. I also tried placing the mp3 widget within an Elementor popup, and it seems to be work ...
Dieter
Update to 5.3 killes functionalityClosed
MP3 Audio Player Plugin
Updated May 10, 2024 at 1:53pm
3
Most recent comment from Max:Great ! Its always a good thing to clear browser cache/cookies and website cache after any plugin updates. It often resolves many issues.
Quentin
Error after wordpress updateClosed
MP3 Audio Player Plugin
Updated May 8, 2024 at 1:32pm
2
Most recent comment from Alexandre Dubois:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your exis ...
Maxine Powell
my player had an erorrClosed
MP3 Audio Player Plugin
Updated May 7, 2024 at 4:23pm
4
Most recent comment from Alexandre Dubois:Thank you for letting us know. If this happens to other clients, we'll know it's not the first time. For now, we hope it's an isolated incident. Were you able to restore a backup?
Keary Suska
Player Waveform DisplayClosed
MP3 Audio Player Plugin
Updated April 16, 2024 at 11:25pm
3
Most recent comment from Keary Suska:I did not get an initial settings wizard like other plugins do, but I did go to settings, tweak a few things. Changing the waveform size seemed to do the trick. It now looks like it should. Thanks.
Maxine Powell
Max number of songsClosed
MP3 Audio Player Plugin
Updated April 11, 2024 at 8:21pm
2
Most recent comment from Max:See other ticket here: https://sonaar.ticksy.com//ticket/3609129/
Paul Koch
Play from bandcampClosed
MP3 Audio Player Plugin
Updated April 10, 2024 at 1:29pm
3
Most recent comment from Paul Koch:Thanks.Ticket can be closed.
Paul Koch
Spitify for PodcastersClosed
MP3 Audio Player Plugin
Updated April 10, 2024 at 6:26am
7
Most recent comment from Paul Koch:Yes. It worked. However I changed it back to just uploading the MP3 which is actually quicker in my setup of the website.Case can be closed. :-)
devin
playlist bulk importerClosed
MP3 Audio Player Plugin
Updated April 9, 2024 at 5:34pm
3
Most recent comment from devin:Alrighty, thanks.
John
Sticky playerClosed
MP3 Audio Player Plugin
Updated April 6, 2024 at 12:56pm
7
Most recent comment from John:Got it. Thanks
Eduardo
How to Auto play on Sticky PlayerClosed
MP3 Audio Player Plugin
Updated April 5, 2024 at 2:45am
6
Most recent comment from Max:It does not work here. see js error: https://drops.sonaar.io/i/ObIaiwautoplay should be avoided because it will react differently from different browser and different users depending their browser se ...
Gustavo
Add option at License OptionClosed
MP3 Audio Player Plugin
Updated April 4, 2024 at 10:02pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...