Public Tickets
Richard Zeier
License Expired but paid for renewalClosed
MP3 Audio Player Plugin
Updated February 2, 2024 at 2:58pm
2
Most recent comment from Max:Hi,
go to WP-Admin > MP3 Player > License Keys > and enter this new license key 5506b692df7501886abd59785049412c
the updates should works now in version 5.0.3. We have fixed an issue with version 5 r ...
Glenn
Select All button for Batch Creation ToolClosed
MP3 Audio Player Plugin
Updated February 2, 2024 at 8:50am
2
Most recent comment from Glenn:Haha!Just noticed the Select All/Deselect All at the bottom of the page after I had manually ticked every item. Maybe these can be duplicated at the top of the list also?Thanks,Glenn
grant thompson
GA4Closed
MP3 Audio Player Plugin
Updated February 1, 2024 at 5:07pm
4
Most recent comment from Max:I recommend you check with the Google Analytic support why you don't see Event Parameter called event_label. We don't have access to your google account and its the first time I hear about ...
Fabrizo
Plug In Doesnt Work Anymore after the last updateClosed
MP3 Audio Player Plugin
Updated February 1, 2024 at 4:34pm
3
Most recent comment from Fabrizo:Thanks Max now it's ok!
Sean
Mp3 Player - "fatal error"Closed
MP3 Audio Player Plugin
Updated February 1, 2024 at 3:35pm
5
Most recent comment from Max:Hi,Please update MP3 Audio Player by Sonaar to version 5.0.3 that we have just released. Tell me if it works after you updated to version 5.0.3
Keith
Update to last ticketClosed
MP3 Audio Player Plugin
Updated January 31, 2024 at 2:20pm
2
Most recent comment from Max:Alright, I have refunded the item !
Michel
Fatal errorClosed
MP3 Audio Player Plugin
Updated January 30, 2024 at 6:03pm
4
Most recent comment from Max:This will be fixed in an hotfix in version 5.0.3 that we will release probably next week, but using PHP 7.0 is still highly risky and nobody would recommend running PHP 7.0. It even reached End of L ...
Justin Sainton
PerformanceClosed
MP3 Audio Player Plugin
Updated January 30, 2024 at 2:41pm
2
Most recent comment from Max:Hi,
Are you using our custom fields into your posts ? If no, then go to WP-Admin > MP3 Player > Settings and disable 'Post' from the enabled post type: https://drops.sonaar.io/i/ogAFjM
te ...
John Skyfield
Button ColourClosed
MP3 Audio Player Plugin
Updated January 30, 2024 at 2:16pm
5
Most recent comment from Alexandre Dubois:Hi John, I m glad you have found a way.Have a good day.
Mike
Watermark - Adjusting Watermark Playback Frequency/CadenceClosed
MP3 Audio Player Plugin
Updated January 29, 2024 at 4:59pm
4
Most recent comment from Max:Hi Mike,We have just released the new option. Please update to version 5.0.2
DanDann
LegalityClosed
MP3 Audio Player Plugin
Updated January 28, 2024 at 6:15pm
2
Most recent comment from Max:Hello Dan,Im very not familiar with music licensing as we are more into WordPress code development.We have a sort/filter/search function with our MP3 Audio Player Pro (Business Plan and higher)To pr ...
Justin Sainton
Updating the Playlist title, possibly dynamicallyClosed
MP3 Audio Player Plugin
Updated January 28, 2024 at 6:11pm
4
Most recent comment from Max:According to the code provided, it seems you are setting the feed attribute which is fine. You must also set the feed_title attribute to set the track title.See our shortcode page to find out all the ...
DanDann
Mobile editingClosed
MP3 Audio Player Plugin
Updated January 27, 2024 at 8:16pm
3
Most recent comment from DanDann:my computer is broke for now. All i have are devices.
Tomas Mark
Can't activate 5.01 versionClosed
MP3 Audio Player Plugin
Updated January 26, 2024 at 3:47pm
5
Most recent comment from Max:Great! we will push an hot fix to resolve this issue for people using old PHP version.
Jonathan Barker
Feature Request: Audio Watermarks to CloudClosed
MP3 Audio Player Plugin
Updated January 24, 2024 at 3:02pm
2
Most recent comment from Max:Hi,Unfortunately, we dont have an option to send the audio preview to another hosting at the moment. If other user requests this, we will add it to our roadmap.