Public Tickets
Antonello Colaps
manage the excerptsClosed
MP3 Audio Player Plugin
Updated February 8, 2024 at 2:50pm
2
Most recent comment from Alexandre Dubois:Hi, Please add this shortcode parameter: track_desc_lenght="9999"
Wren Hansteen
Search for trackClosed
MP3 Audio Player Plugin
Updated February 7, 2024 at 6:36pm
9
Most recent comment from Wren Hansteen:Great to hear. Thanks so much.
Keith
CarosuelClosed
MP3 Audio Player Plugin
Updated February 7, 2024 at 3:10pm
2
Most recent comment from Max:Hi,The Carousel slider is only customizable with our Elementor widget. You don't need Pro version of Elementor... The free version of Elementor is sufficient.
Jonathan Barker
Caching TipsClosed
MP3 Audio Player Plugin
Updated February 7, 2024 at 2:43pm
2
Most recent comment from Max:Hi,Since its built with WordPress, its mostly considered as dynamic content.We recommend using the plugin WP Rocket if you want a great cache plugin, coupled with Cloudflare CDN.
Emily
Mp3 scrollClosed
MP3 Audio Player Plugin
Updated February 6, 2024 at 3:00pm
2
Most recent comment from Max:Hi,What's the email associated with your sonaar.io account ?
Jake
Can't get audio files to playClosed
MP3 Audio Player Plugin
Updated February 5, 2024 at 8:44pm
3
Most recent comment from Jake:Thank you. It worked!
Stéphane
License KeysClosed
MP3 Audio Player Plugin
Updated February 5, 2024 at 3:21pm
2
Most recent comment from Max:Yes, you can your site by login into your sonaar.io account > My Account > License keys > and click Manage Sites.
Andrey
Prebuy questionClosed
MP3 Audio Player Plugin
Updated February 5, 2024 at 3:20pm
2
Most recent comment from Max:Hi Andrey,Q: I am using Elementor Pro to build my website. Starting from loop tamplates and archive pages. I mean everyhting. So I want to know if I can build my elementor loops etc with your plug ...
Richard Zeier
License Expired but paid for renewalClosed
MP3 Audio Player Plugin
Updated February 2, 2024 at 2:58pm
2
Most recent comment from Max:Hi,
go to WP-Admin > MP3 Player > License Keys > and enter this new license key 5506b692df7501886abd59785049412c
the updates should works now in version 5.0.3. We have fixed an issue with version 5 r ...
Glenn
Select All button for Batch Creation ToolClosed
MP3 Audio Player Plugin
Updated February 2, 2024 at 8:50am
2
Most recent comment from Glenn:Haha!Just noticed the Select All/Deselect All at the bottom of the page after I had manually ticked every item. Maybe these can be duplicated at the top of the list also?Thanks,Glenn
grant thompson
GA4Closed
MP3 Audio Player Plugin
Updated February 1, 2024 at 5:07pm
4
Most recent comment from Max:I recommend you check with the Google Analytic support why you don't see Event Parameter called event_label. We don't have access to your google account and its the first time I hear about ...
Fabrizo
Plug In Doesnt Work Anymore after the last updateClosed
MP3 Audio Player Plugin
Updated February 1, 2024 at 4:34pm
3
Most recent comment from Fabrizo:Thanks Max now it's ok!
Sean
Mp3 Player - "fatal error"Closed
MP3 Audio Player Plugin
Updated February 1, 2024 at 3:35pm
5
Most recent comment from Max:Hi,Please update MP3 Audio Player by Sonaar to version 5.0.3 that we have just released. Tell me if it works after you updated to version 5.0.3
Keith
Update to last ticketClosed
MP3 Audio Player Plugin
Updated January 31, 2024 at 2:20pm
2
Most recent comment from Max:Alright, I have refunded the item !
Michel
Fatal errorClosed
MP3 Audio Player Plugin
Updated January 30, 2024 at 6:03pm
4
Most recent comment from Max:This will be fixed in an hotfix in version 5.0.3 that we will release probably next week, but using PHP 7.0 is still highly risky and nobody would recommend running PHP 7.0. It even reached End of L ...