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Public Tickets

Douglas Configuring Mini-PlayerClosed MP3 Audio Player Plugin   Updated May 10, 2024 at 10:02pm   6 Most recent comment from Douglas:Ok that's great, thanks Alexandre. I'm not very technical but I will try these out and keep you posted. I also tried placing the mp3 widget within an Elementor popup, and it seems to be work ... Dieter Update to 5.3 killes functionalityClosed MP3 Audio Player Plugin   Updated May 10, 2024 at 1:53pm   3 Most recent comment from Max:Great ! Its always a good thing to clear browser cache/cookies and website cache after any plugin updates. It often resolves many issues. Quentin Error after wordpress updateClosed MP3 Audio Player Plugin   Updated May 8, 2024 at 1:32pm   2 Most recent comment from Alexandre Dubois:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your exis ... Maxine Powell my player had an erorrClosed MP3 Audio Player Plugin   Updated May 7, 2024 at 4:23pm   4 Most recent comment from Alexandre Dubois:Thank you for letting us know. If this happens to other clients, we'll know it's not the first time. For now, we hope it's an isolated incident. Were you able to restore a backup? Keary Suska Player Waveform DisplayClosed MP3 Audio Player Plugin   Updated April 16, 2024 at 11:25pm   3 Most recent comment from Keary Suska:I did not get an initial settings wizard like other plugins do, but I did go to settings, tweak a few things. Changing the waveform size seemed to do the trick. It now looks like it should. Thanks. Maxine Powell Max number of songsClosed MP3 Audio Player Plugin   Updated April 11, 2024 at 8:21pm   2 Most recent comment from Max:See other ticket here: https://sonaar.ticksy.com//ticket/3609129/ Paul Koch Play from bandcampClosed MP3 Audio Player Plugin   Updated April 10, 2024 at 1:29pm   3 Most recent comment from Paul Koch:Thanks.Ticket can be closed. Paul Koch Spitify for PodcastersClosed MP3 Audio Player Plugin   Updated April 10, 2024 at 6:26am   7 Most recent comment from Paul Koch:Yes. It worked. However I changed it back to just uploading the MP3 which is actually quicker in my setup of the website.Case can be closed. :-) devin playlist bulk importerClosed MP3 Audio Player Plugin   Updated April 9, 2024 at 5:34pm   3 Most recent comment from devin:Alrighty, thanks. John Sticky playerClosed MP3 Audio Player Plugin   Updated April 6, 2024 at 12:56pm   7 Most recent comment from John:Got it. Thanks Eduardo How to Auto play on Sticky PlayerClosed MP3 Audio Player Plugin   Updated April 5, 2024 at 2:45am   6 Most recent comment from Max:It does not work here. see js error: https://drops.sonaar.io/i/ObIaiwautoplay should be avoided because it will react differently from different browser and different users depending their browser se ... Gustavo Add option at License OptionClosed MP3 Audio Player Plugin   Updated April 4, 2024 at 10:02pm   2 Most recent comment from Max:Hi,  Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can ... Jason McDonald Blank page when using pluginClosed MP3 Audio Player Plugin   Updated April 2, 2024 at 8:25pm   11 Most recent comment from Jason McDonald:Fantastic, thanks. This works. Please close this ticket. Keith Provide CSS and JS files to excludeClosed MP3 Audio Player Plugin   Updated April 4, 2024 at 12:08pm   7 Most recent comment from Keith:Correction, do not exclude this: /wp-content/plugins/sonaar-music-pro/public/js/sonaar-music-pro-public.jsDoing so prevents the play icon from appearing. The first two are perfect for escaping the l ... Stuart font customization in audio playerClosed MP3 Audio Player Plugin   Updated March 27, 2024 at 6:01pm   2 Most recent comment from Alexandre Dubois:Hi Stuart, Have you cleared cache on your browser, because I see the right fotn on my device.