Okay

Public Tickets

Tim Gales installing MP3 Music Player Pro Version – BusinessClosed MP3 Audio Player Plugin   Updated February 23, 2024 at 6:48pm   56 Most recent comment from Alexandre Dubois:Yes this is another way. Well done. Jaime I can't search my beats by the name of themClosed MP3 Audio Player Plugin   Updated February 22, 2024 at 5:16pm   2 Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Here it works, see screenshot https://drops.sonaar.io/i/i1nFJgCould you please elaborate on the steps to reproduce the issue on my end an ... grant thompson Audio cut outClosed MP3 Audio Player Plugin   Updated February 22, 2024 at 5:11pm   13 Most recent comment from Max:Hi,as stated before, the issue is related with iOS, not our plugin.ref: This is known issue and its caused by iOS 17.  We are waiting for a fix from an hotfix by Apple. https://discussions.apple.co ... Bui Son How to force download audio mp3, wavClosed MP3 Audio Player Plugin   Updated February 20, 2024 at 3:34pm   2 Most recent comment from Max:Hi,This is a CORS issue. Browsers prevent downloading files directly when the files are hosted on other domains, as a security prevention. Otherwise, one could download any files from any server wi ... jolivet multiple tracksClosed MP3 Audio Player Plugin   Updated February 20, 2024 at 3:23pm   2 Most recent comment from Max:Hi,you can use our Import tools in WP-Admin > MP3 Player > Tools > PLAYLIST BULK IMPORTER Michał Continuos playback doesn't workClosed MP3 Audio Player Plugin   Updated February 19, 2024 at 4:37pm   8 Most recent comment from Alexandre Dubois:You are welcome Vivian loading On every pageClosed MP3 Audio Player Plugin   Updated February 17, 2024 at 3:28pm   2 Most recent comment from Max:I cant see your website URL so its hard for me to see whats wrong, but perhaps you need to disable continuous player in WP-Admin > MP3 Player > Settings > Sticky Player and make sure also to clear bro ... Glenn multiple products from single csv fileClosed MP3 Audio Player Plugin   Updated February 17, 2024 at 10:20am   3 Most recent comment from Glenn:Thanks Max, that worked (although it failed at 68 items, maybe memory limit or computer slept, no big deal, I'll do batches of 67).I think the issue might be that I was using the "common" CSV UTF ... Glenn alb_tracklist fields are not easily mappable for bulk importClosed MP3 Audio Player Plugin   Updated February 16, 2024 at 9:38pm   3 Most recent comment from Glenn:Ok, thanks, I understand.As an alternative, if your bulk csv importer could be used to update existing products, that would be great (maybe add an ID field). For now, I'll use the sonaar importer ... Pavel WP Podcast PlayerClosed MP3 Audio Player Plugin   Updated February 15, 2024 at 8:20am   5 Most recent comment from Pavel:Thank you, Pavel.  Denisa Continuos play while navigatingClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 3:53pm   2 Most recent comment from Max:Hi Denisa,To learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/ Alex Include license with beat downloadClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 3:08pm   2 Most recent comment from Max:Hi,Yes, if your music & license contract are binded with your proper WooCommerce attribute: https://drops.sonaar.io/i/4Sg0Ra and your WooCommerce attribute is assigned to your product variation : h ... Andrew Adding Download CTA for CSV Playlist ImportClosed MP3 Audio Player Plugin   Updated February 12, 2024 at 2:49pm   2 Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your existin ... Tim Having floating player on home pageClosed MP3 Audio Player Plugin   Updated February 10, 2024 at 2:50am   4 Most recent comment from Max:You can find your old ticket if you login our helpdesk ith the email you previously used which is [email protected] is available at https://sonaar.io/docs Michael Simon audio wave barClosed MP3 Audio Player Plugin   Updated February 8, 2024 at 8:37pm   4 Most recent comment from Max:Hi,You can install it without removing content.But you Wil have to add new content and fill the new player with your playlist.