Public Tickets
Maxine Powell
my player had an erorrClosed
MP3 Audio Player Plugin
Updated May 7, 2024 at 4:23pm
4
Most recent comment from Alexandre Dubois:Thank you for letting us know. If this happens to other clients, we'll know it's not the first time. For now, we hope it's an isolated incident. Were you able to restore a backup?
Keary Suska
Player Waveform DisplayClosed
MP3 Audio Player Plugin
Updated April 16, 2024 at 11:25pm
3
Most recent comment from Keary Suska:I did not get an initial settings wizard like other plugins do, but I did go to settings, tweak a few things. Changing the waveform size seemed to do the trick. It now looks like it should. Thanks.
Maxine Powell
Max number of songsClosed
MP3 Audio Player Plugin
Updated April 11, 2024 at 8:21pm
2
Most recent comment from Max:See other ticket here: https://sonaar.ticksy.com//ticket/3609129/
Paul Koch
Play from bandcampClosed
MP3 Audio Player Plugin
Updated April 10, 2024 at 1:29pm
3
Most recent comment from Paul Koch:Thanks.Ticket can be closed.
Paul Koch
Spitify for PodcastersClosed
MP3 Audio Player Plugin
Updated April 10, 2024 at 6:26am
7
Most recent comment from Paul Koch:Yes. It worked. However I changed it back to just uploading the MP3 which is actually quicker in my setup of the website.Case can be closed. :-)
devin
playlist bulk importerClosed
MP3 Audio Player Plugin
Updated April 9, 2024 at 5:34pm
3
Most recent comment from devin:Alrighty, thanks.
John
Sticky playerClosed
MP3 Audio Player Plugin
Updated April 6, 2024 at 12:56pm
7
Most recent comment from John:Got it. Thanks
Eduardo
How to Auto play on Sticky PlayerClosed
MP3 Audio Player Plugin
Updated April 5, 2024 at 2:45am
6
Most recent comment from Max:It does not work here. see js error: https://drops.sonaar.io/i/ObIaiwautoplay should be avoided because it will react differently from different browser and different users depending their browser se ...
Gustavo
Add option at License OptionClosed
MP3 Audio Player Plugin
Updated April 4, 2024 at 10:02pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Jason McDonald
Blank page when using pluginClosed
MP3 Audio Player Plugin
Updated April 2, 2024 at 8:25pm
11
Most recent comment from Jason McDonald:Fantastic, thanks. This works. Please close this ticket.
Keith
Provide CSS and JS files to excludeClosed
MP3 Audio Player Plugin
Updated April 4, 2024 at 12:08pm
7
Most recent comment from Keith:Correction, do not exclude this: /wp-content/plugins/sonaar-music-pro/public/js/sonaar-music-pro-public.jsDoing so prevents the play icon from appearing. The first two are perfect for escaping the l ...
Stuart
font customization in audio playerClosed
MP3 Audio Player Plugin
Updated March 27, 2024 at 6:01pm
2
Most recent comment from Alexandre Dubois:Hi Stuart, Have you cleared cache on your browser, because I see the right fotn on my device.
Jason Rampe
Live stream stop instead of pauseClosed
MP3 Audio Player Plugin
Updated March 27, 2024 at 12:21pm
3
Most recent comment from Max:Hi,It's currently not possible. User must refresh the player/page to get a new stream, or go at the end of the progress bar.If other user request this feature we will add it to our roadmap for su ...
Jason Rampe
Volume control - HorizontalClosed
MP3 Audio Player Plugin
Updated March 26, 2024 at 3:24pm
4
Most recent comment from Max:Unfortunately, its not possible to change the jQuery slider to horizontal. The slider use the jQuery librairie here https://jqueryui.com/slider/ and you might have to do custom JS and custom CSS to ...
Nick
Working with WooCommerceClosed
MP3 Audio Player Plugin
Updated March 26, 2024 at 2:24pm
14
Most recent comment from Max:Hi,The configuration needs to be setup where your MP3 Files are hosted. If you host the files on S3, the config needs to be achieve on the S3 server, not on your website hosting.Im not familiar with S ...