Public Tickets
Mario Ro
CarouselClosed
MP3 Audio Player Plugin
Updated October 16, 2023 at 2:35pm
2
Most recent comment from Alexandre Dubois:Hi Mario, Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using y ...
[email protected]
Price offers for exclusive rightsClosed
MP3 Audio Player Plugin
Updated October 16, 2023 at 2:17pm
2
Most recent comment from Max:Hi there,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team ...
Ariful
Tracks Per PagesClosed
MP3 Audio Player Plugin
Updated October 14, 2023 at 12:08am
2
Most recent comment from Max:Make sure you only have 1 track per post.
Ariful
Lazy LoadClosed
MP3 Audio Player Plugin
Updated October 13, 2023 at 10:59pm
11
Most recent comment from Max:Not possible with selected post. Read this article to carefully understand what is lazyload : https://sonaar.io/docs/lazyload/
Amir
How can I change the pricing of a contract for ALL BEATS?Closed
MP3 Audio Player Plugin
Updated October 12, 2023 at 1:16pm
2
Most recent comment from Max:Hi,The only way I know to do bulk editing for this is by using this plugin: https://woocommerce.com/products/product-bulk-editor-for-woocommerce/Perhaps there is other plugins but im not familiar ...
Bob Hamilton
Licence Key ActivationClosed
MP3 Audio Player Plugin
Updated October 9, 2023 at 5:55pm
3
Most recent comment from Bob Hamilton:Hi Max,That worked.Thank you.Bob
yanjun
"Add Another Track" button doesn't workClosed
MP3 Audio Player Plugin
Updated October 6, 2023 at 7:01pm
4
Most recent comment from Max:Hi,
The issue is caused by your theme which use a very old open source library of fontIconPicker: https://github.com/micc83/fontIconPicker/tree/master
we use a newer version of this library with ne ...
Jim
Beat Store without installing templateClosed
MP3 Audio Player Plugin
Updated October 6, 2023 at 3:37pm
17
Most recent comment from Max:We cannot import only specific part of the audience template.However, you can import templates we offer in our MP3 Audio Player Pro's example page by going to wp-admin > mp3 player > import templ ...
Louie
LicensingClosed
MP3 Audio Player Plugin
Updated October 5, 2023 at 5:43pm
2
Most recent comment from Max:Correct, This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want ...
Kevin
is it possible to make a filter type audio list like artlist?Closed
MP3 Audio Player Plugin
Updated October 4, 2023 at 6:57am
12
Most recent comment from Kevin:Thanks MaxAppreciate for the response
Víctor Rodríguez
Audio stop when played on mobileClosed
MP3 Audio Player Plugin
Updated October 3, 2023 at 1:44pm
11
Most recent comment from Max:Hi,this option is not available for the button in version 4.8. However, we have added in version 4.9 which has not been released yet. We should release it probably next week.
Jeremy Ryan
FavoritesClosed
MP3 Audio Player Plugin
Updated October 2, 2023 at 9:53pm
14
Most recent comment from Max:Great. If it works with that css code, you should be fine.
Fernando Bernall
I do not see the option for Dynamic Waveform Only synthetic and barClosed
MP3 Audio Player Plugin
Updated October 2, 2023 at 3:29pm
2
Most recent comment from Max:Hi,the dynamic waveform is disabled for Podcast because episodes are too heavy to generate the dynamic waveforms.
Abdelrahman
Play next audio automaticallyClosed
MP3 Audio Player Plugin
Updated October 2, 2023 at 3:25pm
6
Most recent comment from Max:Hi,Unfortunately, its technically not possible to play the next audio automatically when using ACF. The audio must be set in our own custom fields to have the next audio played automatically.
vakid
Sonaar Player issues with Safari (iOS)Closed
MP3 Audio Player Plugin
Updated September 29, 2023 at 3:33pm
2
Most recent comment from Max:Hi,Which iOS version are you using ?If you deactivate Animated Audio Spectrum, do you have the same issue ?