Public Tickets
Gavin
Audio not working on iphonesClosed
MP3 Audio Player Plugin
Updated October 31, 2023 at 2:28pm
3
Most recent comment from Gavin:Hey MaxAwesome, thanks for letting me know - we figured it must be something with the new IOS as we had multiple people saying that their player works, but they are on IOS13. Android was also fine. W ...
Michele Paolino
Blank pageClosed
MP3 Audio Player Plugin
Updated October 31, 2023 at 1:11am
4
Most recent comment from Max:Hi,This is the knowledge base we have about our JS:https://sonaar.io/docs/using-javascript-api/
Phil Watkins
Adding a plylistClosed
MP3 Audio Player Plugin
Updated October 30, 2023 at 2:13pm
2
Most recent comment from Alexandre Dubois:Hi Phil, Through the elementor editor you can almost drag a new player where you want. See here: https://drops.sonaar.io/v/tCzqwQIf you are talking about how to set a new playlist, you have to crea ...
Dennis van Putten
AdsClosed
MP3 Audio Player Plugin
Updated October 30, 2023 at 1:46pm
2
Most recent comment from Max:Hi,we dont have a specific feature for ads. However, you can create a new tracks in your playlist and add the ad as a track..Its the only way to do it at this time.
Topher
Pre-sale questionClosed
MP3 Audio Player Plugin
Updated October 24, 2023 at 5:50pm
2
Most recent comment from Max:Hi,Thanks for reaching us,Yes, that is possible with our WordPress MP3 Audio Player Pro plugin
David
Which mp3 player version to chooseClosed
MP3 Audio Player Plugin
Updated October 23, 2023 at 2:46pm
2
Most recent comment from Max:Hi David,Thanks for reaching out,The Filters and Search are an exclusive feature available only with the MP3 Audio Player Pro - Business Plan (or higher).So in order to use the filters and search wi ...
Mickey
Persistent Play After Mobile Screen-lockClosed
MP3 Audio Player Plugin
Updated October 23, 2023 at 2:39pm
4
Most recent comment from Max:Hi,Is still an issue (and it happens for any audio with any kind of player that plays in safari on iOS) but there is a very popular workaround which is this opensource library: https://github.com/r ...
Philip Pepperell Pepperell
Recordings won't downloadClosed
MP3 Audio Player Plugin
Updated October 23, 2023 at 2:25pm
6
Most recent comment from Max:Hello Colette,Thanks for your comment, we will consider adding Publit.io to our supported steaming provider list.
kelleri
disabling playing the next track?Closed
MP3 Audio Player Plugin
Updated October 20, 2023 at 7:45pm
2
Most recent comment from Alexandre Dubois:Hi Kelleri, If yoy are using elementor, enable this option:And if you are using a shortcode, please set this parameter to true:notrackskip="true"
John Gregory
Stutter-y performanceClosed
MP3 Audio Player Plugin
Updated October 18, 2023 at 6:49pm
3
Most recent comment from John Gregory:Got it. Thanks. Appreciate ;your suggestions!John
Reuben
Lifetime membership and MP3 Audio Player Plugin.Closed
MP3 Audio Player Plugin
Updated October 18, 2023 at 1:35pm
4
Most recent comment from Max:Hi,We understand the importance of value, Reuben. While we don't offer discounts, our prices reflect the quality and support we provide. We believe our products offer exceptional value for the in ...
Mario Ro
CarouselClosed
MP3 Audio Player Plugin
Updated October 16, 2023 at 2:35pm
2
Most recent comment from Alexandre Dubois:Hi Mario, Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using y ...
[email protected]
Price offers for exclusive rightsClosed
MP3 Audio Player Plugin
Updated October 16, 2023 at 2:17pm
2
Most recent comment from Max:Hi there,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team ...
Ariful
Tracks Per PagesClosed
MP3 Audio Player Plugin
Updated October 14, 2023 at 12:08am
2
Most recent comment from Max:Make sure you only have 1 track per post.
Ariful
Lazy LoadClosed
MP3 Audio Player Plugin
Updated October 13, 2023 at 10:59pm
11
Most recent comment from Max:Not possible with selected post. Read this article to carefully understand what is lazyload : https://sonaar.io/docs/lazyload/