Public Tickets
David
Which mp3 player version to chooseClosed
MP3 Audio Player Plugin
Updated October 23, 2023 at 2:46pm
2
Most recent comment from Max:Hi David,Thanks for reaching out,The Filters and Search are an exclusive feature available only with the MP3 Audio Player Pro - Business Plan (or higher).So in order to use the filters and search wi ...
Mickey
Persistent Play After Mobile Screen-lockClosed
MP3 Audio Player Plugin
Updated October 23, 2023 at 2:39pm
4
Most recent comment from Max:Hi,Is still an issue (and it happens for any audio with any kind of player that plays in safari on iOS) but there is a very popular workaround which is this opensource library: https://github.com/r ...
Philip Pepperell Pepperell
Recordings won't downloadClosed
MP3 Audio Player Plugin
Updated October 23, 2023 at 2:25pm
6
Most recent comment from Max:Hello Colette,Thanks for your comment, we will consider adding Publit.io to our supported steaming provider list.
kelleri
disabling playing the next track?Closed
MP3 Audio Player Plugin
Updated October 20, 2023 at 7:45pm
2
Most recent comment from Alexandre Dubois:Hi Kelleri, If yoy are using elementor, enable this option:And if you are using a shortcode, please set this parameter to true:notrackskip="true"
John Gregory
Stutter-y performanceClosed
MP3 Audio Player Plugin
Updated October 18, 2023 at 6:49pm
3
Most recent comment from John Gregory:Got it. Thanks. Appreciate ;your suggestions!John
Reuben
Lifetime membership and MP3 Audio Player Plugin.Closed
MP3 Audio Player Plugin
Updated October 18, 2023 at 1:35pm
4
Most recent comment from Max:Hi,We understand the importance of value, Reuben. While we don't offer discounts, our prices reflect the quality and support we provide. We believe our products offer exceptional value for the in ...
Mario Ro
CarouselClosed
MP3 Audio Player Plugin
Updated October 16, 2023 at 2:35pm
2
Most recent comment from Alexandre Dubois:Hi Mario, Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using y ...
[email protected]
Price offers for exclusive rightsClosed
MP3 Audio Player Plugin
Updated October 16, 2023 at 2:17pm
2
Most recent comment from Max:Hi there,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team ...
Ariful
Tracks Per PagesClosed
MP3 Audio Player Plugin
Updated October 14, 2023 at 12:08am
2
Most recent comment from Max:Make sure you only have 1 track per post.
Ariful
Lazy LoadClosed
MP3 Audio Player Plugin
Updated October 13, 2023 at 10:59pm
11
Most recent comment from Max:Not possible with selected post. Read this article to carefully understand what is lazyload : https://sonaar.io/docs/lazyload/
Amir
How can I change the pricing of a contract for ALL BEATS?Closed
MP3 Audio Player Plugin
Updated October 12, 2023 at 1:16pm
2
Most recent comment from Max:Hi,The only way I know to do bulk editing for this is by using this plugin: https://woocommerce.com/products/product-bulk-editor-for-woocommerce/Perhaps there is other plugins but im not familiar ...
Bob Hamilton
Licence Key ActivationClosed
MP3 Audio Player Plugin
Updated October 9, 2023 at 5:55pm
3
Most recent comment from Bob Hamilton:Hi Max,That worked.Thank you.Bob
yanjun
"Add Another Track" button doesn't workClosed
MP3 Audio Player Plugin
Updated October 6, 2023 at 7:01pm
4
Most recent comment from Max:Hi,
The issue is caused by your theme which use a very old open source library of fontIconPicker: https://github.com/micc83/fontIconPicker/tree/master
we use a newer version of this library with ne ...
Jim
Beat Store without installing templateClosed
MP3 Audio Player Plugin
Updated October 6, 2023 at 3:37pm
17
Most recent comment from Max:We cannot import only specific part of the audience template.However, you can import templates we offer in our MP3 Audio Player Pro's example page by going to wp-admin > mp3 player > import templ ...
Louie
LicensingClosed
MP3 Audio Player Plugin
Updated October 5, 2023 at 5:43pm
2
Most recent comment from Max:Correct, This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want ...