Public Tickets
Tanguy
Link to sticky playerClosed
MP3 Audio Player Plugin
Updated December 14, 2023 at 2:29pm
8
Most recent comment from Alexandre Dubois:Hi Tanguy,This option is not available but you can use thise custom css code:#sonaar-player .album-art img.hover {display: none !important;}
Glenn
License shortcode box text formattingClosed
MP3 Audio Player Plugin
Updated December 13, 2023 at 2:35pm
3
Most recent comment from Glenn:That's disappointing.
Glenn
disable sticky player on Coming Soon templateClosed
MP3 Audio Player Plugin
Updated December 13, 2023 at 2:33pm
8
Most recent comment from Alexandre Dubois:Hi Glenn,Great! Well done. Otherwise here a stronger css selector:body.postid-8493 div#sonaar-player.sr-float:not(.sr_hide) {display: none !important;}
Bartłomiej
Add to cart sectionClosed
MP3 Audio Player Plugin
Updated December 12, 2023 at 5:04pm
12
Most recent comment from Bartłomiej:Now it works fine, thank you!
Derrick Dzurko
Setting won't saveClosed
MP3 Audio Player Plugin
Updated December 12, 2023 at 3:01pm
5
Most recent comment from Max:Hi,please remove the coming soon page: https://drops.sonaar.io/i/luOul4or give me access to your wp-admin so I can investigate and see if there is any error in the browser console.
Chance
Shortcode for audio filesClosed
MP3 Audio Player Plugin
Updated December 11, 2023 at 8:48pm
4
Most recent comment from Chance:Thank you. The solves the issue. You can close this ticket.
Jeffrey
plugin add to cartClosed
MP3 Audio Player Plugin
Updated December 8, 2023 at 3:35pm
7
Most recent comment from Jeffrey:Hi Max, i checked it out it seems to be working now indeed, thanks a lot! I'll let my developer know that you fixed it.I didn't know there was an WP Rocket Query String function that could ...
William
play buttons not workingClosed
MP3 Audio Player Plugin
Updated December 6, 2023 at 3:28pm
6
Most recent comment from Max:Yes
Alex
Change player idClosed
MP3 Audio Player Plugin
Updated December 5, 2023 at 4:19pm
19
Most recent comment from Alexandre Dubois:Hi,Please try this code:.iron-audioplayer .sr_store_force_pl_bt{font-size: 24px !important;}
Guillaume
Duration display noneClosed
MP3 Audio Player Plugin
Updated December 5, 2023 at 9:23am
3
Most recent comment from Guillaume:Thank you Max for your reply.
The Metadata option is not present in the "Button" version.
It doesn't matter, I finally opted for the "Floated" presentation which is more suitable and where I was ...
Richard
Creating a subscription based audio streaming websiteClosed
MP3 Audio Player Plugin
Updated December 4, 2023 at 4:35pm
4
Most recent comment from Max:Hello Richard,Unfortunately, we are not familiar with PWA and native mobile applications.Im sorry
Michael Williams
elementor widget not displaying on pageClosed
MP3 Audio Player Plugin
Updated December 2, 2023 at 10:55pm
2
Most recent comment from Max:Hi Michael,
I'm truly sorry to hear about the issues you're facing after updating our plugins. We understand how frustrating it can be when updates disrupt your site's functionality.
...
Guillaume
Share track functionClosed
MP3 Audio Player Plugin
Updated November 30, 2023 at 10:16am
5
Most recent comment from Guillaume:Thank you Max for your reply,
I'll see what I can do.
Good and holy day,
Tomas
Import Player Templates fails even if I got the MP3 Audio Player ProClosed
MP3 Audio Player Plugin
Updated November 29, 2023 at 9:16pm
2
Most recent comment from Max:Hello Tomas,Thank you for reaching out and sharing your thoughts. We appreciate your support in purchasing the MP3 Music Player Pro Version and the Audience – Elementor Templates Kit.
We understand ...
emma
Updating pluginClosed
MP3 Audio Player Plugin
Updated November 28, 2023 at 4:53pm
6
Most recent comment from emma:thanks so much!