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Public Tickets

Jose Maria Garcia Change the background color and fonts of the description from ElementorClosed MP3 Audio Player Plugin   Updated October 24, 2022 at 3:03pm   6 Most recent comment from Max:Hi, the text color comes from your body text set in your theme. add this custom CSS to inherit the color from the title: .srp_note p { color: inherit; } Jose Maria Garcia Do not loop episodes list (When episodes list ends, do not loop to first episode automatically) in ElementorClosed MP3 Audio Player Plugin   Updated October 24, 2022 at 2:57pm   2 Most recent comment from Alexandre Dubois:Hi Jose Marcia, The "Do not loop episodes list" option from the episode post setting is only applied on the single episode post frontend. If you want to use this option on a specific player, you have ... Arturo POP UP segments, field and itemsClosed MP3 Audio Player Plugin   Updated October 24, 2022 at 2:16pm   7 Most recent comment from Alexandre Dubois:I m glad you have found a way to do it. David general question for WPClosed MP3 Audio Player Plugin   Updated October 24, 2022 at 12:59pm   2 Most recent comment from Max:Hi,can you elaborate what you mean by 'automaticlly when the user is viewing a specific section' ? You mean when people scroll down a specific section, it automatically start the player ? No ... Jose Maria Garcia Episodes with the same name from different podcast shows are not importedClosed MP3 Audio Player Plugin   Updated October 23, 2022 at 11:42am   4 Most recent comment from Max:Hi,  Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can ... Jose Maria Garcia Open link to episode page in new window/tabClosed MP3 Audio Player Plugin   Updated October 23, 2022 at 11:41am   2 Most recent comment from Max:Hi, Unfortunately we don't have this feature im afraid. Sorry Dirk The license featureClosed MP3 Audio Player Plugin   Updated October 20, 2022 at 6:23pm   10 Most recent comment from Max:Open an account on cloudways and ask cloudways to migrate the site to your new server. I think they have a service for that Ron player not playingClosed MP3 Audio Player Plugin   Updated October 17, 2022 at 7:32pm   3 Most recent comment from Ron:Thanks Max.  That took care of the problem. JEAN AUGUSTIN The BeatStars PlayerClosed MP3 Audio Player Plugin   Updated October 17, 2022 at 1:30pm   2 Most recent comment from Max:Hi,if you want to change the look and feel of the BeatStars player, this is done directly on the Beatstars website in your account. Finley Jones Sticky PlayerClosed MP3 Audio Player Plugin   Updated October 16, 2022 at 4:02pm   3 Most recent comment from Finley Jones:ah yes, I believe that has fixed the issue. I have removed the plugin causing the issues. I'm not sure why this has just only started to happen now though. The site has been working fine for mont ... Dave Playing an .mp3 via custom linkClosed MP3 Audio Player Plugin   Updated October 15, 2022 at 1:40am   3 Most recent comment from Dave:That's a shame. Every other part of the plugin is very nice. So please make this be a possibility (even if only as a PRO feature): [sonaar_ts sticky_player="true" feed="" feed_title="" feed_img= ... Chad Bourg Single track only?Closed MP3 Audio Player Plugin   Updated October 13, 2022 at 5:25pm   5 Most recent comment from Max:Yes, if you want only 1 track in the player, you must create 1 playlist that will contains 1 track only. Peter audio player pre-purchase questionClosed MP3 Audio Player Plugin   Updated October 12, 2022 at 2:05pm   14 Most recent comment from Alexandre Dubois:Hi Peter, [sonaar_audioplayer] is the player shorcode. [sonaar_ts] is not a player shortcode. It is only a button who interacts with a audioplayer  in the current page. TS is for time stamp. You ca ... saad ezz Pre-sale questionClosed MP3 Audio Player Plugin   Updated October 12, 2022 at 1:38pm   2 Most recent comment from Max:Hello Saad,Thanks for reaching out,Yes, the plugin shall works exactly like what our demo has to offer.Its not possible to add videos. However you can add call-to-action links/icons that will link to ... Denys Sticky Player Close button is not visibleClosed MP3 Audio Player Plugin   Updated October 11, 2022 at 6:26pm   11 Most recent comment from Alexandre Dubois:You are welcome