Public Tickets
Walter
Latest update, play buttonClosed
MP3 Audio Player Plugin
Updated November 30, 2022 at 4:23am
3
Most recent comment from Max:Hi, Make sure that MP3 Audio Player Pro Addon is updated to version 4.0Please read this article about how to update MP3 Audio Player Pro.
Brekke Olsen
Play button not showingClosed
MP3 Audio Player Plugin
Updated November 29, 2022 at 4:43pm
4
Most recent comment from Brekke Olsen:That fixed it! Thanks so much!
Keyron
Chinese Characters for SymbolsClosed
MP3 Audio Player Plugin
Updated November 29, 2022 at 12:52am
3
Most recent comment from Keyron:That fixed it, thank you!
Kenny
Audio Does Not StopClosed
MP3 Audio Player Plugin
Updated November 28, 2022 at 6:55pm
3
Most recent comment from Max:I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.
Kenny
Sticky Player ColorsClosed
MP3 Audio Player Plugin
Updated November 28, 2022 at 6:54pm
6
Most recent comment from Max:Great!
Alan Kaussen
GA4 SupportClosed
MP3 Audio Player Plugin
Updated March 15, 2023 at 5:25pm
5
Most recent comment from Max:Hi,Sorry for the wait. See this updated documentation on how to track events with the new GA4: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/
Dirk
Mp3 player is doing something differentClosed
MP3 Audio Player Plugin
Updated November 27, 2022 at 6:39pm
8
Most recent comment from Max:The download of MP3 Audio Player Pro plugin? It's in your Sonaar.io account > My Account > Downloads
Andrey
Player on loop (Woocommerce)Closed
MP3 Audio Player Plugin
Updated November 25, 2022 at 7:32pm
2
Most recent comment from Max:Unfortunately that's not possible.
Andrey
Name of the track in tracklistClosed
MP3 Audio Player Plugin
Updated November 25, 2022 at 7:09pm
7
Most recent comment from Andrey:ok thank you
Lukas
Problem after update to 4.0Closed
MP3 Audio Player Plugin
Updated November 25, 2022 at 6:06pm
3
Most recent comment from Lukas:Now i checked. I needed to download the pro version and the reinstall it. Now it workes. Thanks again for that super fast reply :)
multi
user frontendClosed
MP3 Audio Player Plugin
Updated November 25, 2022 at 3:31pm
2
Most recent comment from Max:Hi,We dont have documentation, but the fields created through CMB2 library are located in /admin/class-sonaar-music-admin.php
Siyaq
Website not loading iphone 13 and aboveClosed
MP3 Audio Player Plugin
Updated November 25, 2022 at 12:00pm
2
Most recent comment from Max:Please check with your hosting provider
Andrey
Sticky Player doesent workClosed
MP3 Audio Player Plugin
Updated November 24, 2022 at 5:58pm
6
Most recent comment from Max:On which of your pages can I test this?
Ben Hauck
Sorry, no results. Please try another keywordClosed
MP3 Audio Player Plugin
Updated November 24, 2022 at 5:54pm
3
Most recent comment from Ben Hauck:That fixed it! One of the plugins had not updated, when I thought it had. Thank you for the fast reply!
Dan
Plugin deletedClosed
MP3 Audio Player Plugin
Updated November 24, 2022 at 4:35pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.