Public Tickets
Arturo
Pop up: after add to cart a productClosed
MP3 Audio Player Plugin
Updated November 8, 2022 at 3:35pm
3
Most recent comment from Arturo:OK!thanks
Julia
MP3 Player PRO plugin in any wordpress templateClosed
MP3 Audio Player Plugin
Updated November 8, 2022 at 12:45pm
2
Most recent comment from Max:Hi there, Yes it should works! If you have any issues, let me know
IMAN SANKAR DAS
How to add : Add Media Button In Episode Description Field?Closed
MP3 Audio Player Plugin
Updated November 4, 2022 at 8:27pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Christopher Aguilar
icons in playerClosed
MP3 Audio Player Plugin
Updated November 4, 2022 at 1:22pm
4
Most recent comment from Max:It looks like an issue with your litespeed cache.Please clear your litespeed cache, and try in a incognito window.Also, try to disable litespeed cache to see if thats the culprit.
Tristan
UX: Error messagingClosed
MP3 Audio Player Plugin
Updated November 3, 2022 at 10:50pm
3
Most recent comment from Tristan:Just to loop back in case it's useful to anyone. I figured this one out.
Line 221 of sonaar-music-pro/public/js/sonaarPlayer.js has this:
.catch((error) => { � ...
Sean
Missing PlaylistsClosed
MP3 Audio Player Plugin
Updated November 3, 2022 at 6:05pm
5
Most recent comment from Sean:That fixed it!Thanks for the prompt help.-Sean
smoke
products not audio on woocommerce shop pageClosed
MP3 Audio Player Plugin
Updated November 2, 2022 at 4:52pm
5
Most recent comment from smoke:thanks a lot, your a life saver, i tried that option before, guess i could have tried it again, thanks
Pavel
audio stops playing when page exitedClosed
MP3 Audio Player Plugin
Updated November 2, 2022 at 2:37pm
2
Most recent comment from Max:In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.
Please read this article on how to troubleshoot and workarounds.
Matias Pin
Audio DurationClosed
MP3 Audio Player Plugin
Updated October 31, 2022 at 12:42am
2
Most recent comment from Max:Hi,the audio duration is a label we display on how long the track is. Looks like it set: https://d.pr/i/jlKHK1If you want to have shorter track, you will need to upload a track version with the desir ...
Pavel
Problem on iPhoneClosed
MP3 Audio Player Plugin
Updated October 28, 2022 at 5:03pm
5
Most recent comment from Pavel:That seems to have done the trick. Thank you!
Dane
Can't Display Player or PlaylistClosed
MP3 Audio Player Plugin
Updated October 27, 2022 at 8:33pm
5
Most recent comment from Dane:Excellent! Thanks for your help, Max!
Josiah
Player ControlsClosed
MP3 Audio Player Plugin
Updated October 27, 2022 at 1:42pm
2
Most recent comment from Max:Hi,unfortunately, personal customization on the player to match the brand or suits your personal needs is a bit beyond the scope of support.I recommend you hire a WordPress developer to help you in ...
Jose Maria Garcia
How to import manually new podcast episodes or episodes with changed information via RSS without altering the information of existing episodes that have not changedClosed
MP3 Audio Player Plugin
Updated October 26, 2022 at 12:29pm
4
Most recent comment from Max:We dont know. Its gonna be a major update. we are at the final stage but there is always something to polish. We hope it will be next week but it can be a bit more.
Alex Stereochoc
Auto playClosed
MP3 Audio Player Plugin
Updated October 25, 2022 at 5:15pm
10
Most recent comment from Alex Stereochoc:Thanks for your response. I'll check that. The ticket can be close, all is ok for me
mel
Sticky Player - how to make changesClosed
MP3 Audio Player Plugin
Updated October 25, 2022 at 3:28am
11
Most recent comment from mel:Thank you Max, I'll give this a whirl.Mel