Public Tickets
Robert Parsons
Playlist IS Limited to 46 TracksClosed
MP3 Audio Player Plugin
Updated September 24, 2021 at 4:04pm
4
Most recent comment from Max:Hi,
this is a setting/limit set by your webserver. See this ticket for solution: https://sonaar.ticksy.com//ticket/2739970/
Thanks,
Joe Riedl
Player is not playing when logged outClosed
MP3 Audio Player Plugin
Updated September 21, 2021 at 5:50pm
4
Most recent comment from Max:you are welcome
Michael
Mp3 pro crashedClosed
MP3 Audio Player Plugin
Updated September 18, 2021 at 12:49am
1
Most recent comment from Michael:Sonaar mp3 crashed and the playlist completely vanishes while I was testing it! I am on a deadline! Need a fix! Is this a bug! Is this fixable?Never seen anything like this before!!
Robert Parsons
Need drag and drop support to re-order tracks in playlistsClosed
MP3 Audio Player Plugin
Updated September 17, 2021 at 4:07pm
6
Most recent comment from Manuel Echevarria:I think it will be very helpful to have such a feature. I need to reorder more than 50 items in multiples playlists and it will be good to have an easy way to do it.
Maria Constantinou
Music Player compatiblityClosed
MP3 Audio Player Plugin
Updated September 16, 2021 at 2:51pm
2
Most recent comment from Max:Hi,We can do something close. Please check this example of what we have done with our plugin: https://beatstore.sonaar.io/rebirth/For Soundcloud, you cannot play Soundcloud files into a custom audio p ...
I. Jonas
Hide Track NumbersClosed
MP3 Audio Player Plugin
Updated September 16, 2021 at 1:57pm
2
Most recent comment from Alexandre Dubois:Hi Jonas, You can use this custom css code to hide them.sr-playlist-item .track-number .number {display: none;}If you dont know where to add this, please go to wp-admin>appearance>customize>addition ...
Robert Parsons
Batch Creation Tool Error When Selecting Number of Items Per PageClosed
MP3 Audio Player Plugin
Updated September 15, 2021 at 8:31pm
5
Most recent comment from Robert Parsons:Max:OK. Thank you for taking a look. I would turn on WP_DEBUG but it's a live site and my mailbox would probably fill up with visitors complaining about WordPress nonsense.In any case, I created ...
Ferré Valentin
Licence activation problemClosed
MP3 Audio Player Plugin
Updated September 13, 2021 at 8:04pm
9
Most recent comment from Alexandre Dubois:You are welcome
Richard Hernandez
Mp3 PlayerClosed
MP3 Audio Player Plugin
Updated September 13, 2021 at 1:27am
2
Most recent comment from Max:Hi, Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the ...
John Kotyk
Sticky Player CustomizationClosed
MP3 Audio Player Plugin
Updated September 11, 2021 at 5:36pm
2
Most recent comment from Max:You can find the settings in MP3 Player > Settings.
Alexis Dev
Purchase Single Track VS Album on WoocommerceClosed
MP3 Audio Player Plugin
Updated September 10, 2021 at 10:19pm
2
Most recent comment from Max:Yes, Add a player either using elementor or Gutenburg and add multiple products post to it. Each of your product must contains only 1 track.So at this end, you will get 1 player with multiple tracks. ...
Solano Todeschini
Stopped working after updateClosed
MP3 Audio Player Plugin
Updated September 10, 2021 at 3:14pm
2
Most recent comment from Max:Hi,is both the free and pro plugins are up to date to 2.4.x ? and both are activated?Also make sure to clear your server/browser cache.If it still does not work, please provide me access to your wp-ad ...
Greg Hunter
elementor templates kitClosed
MP3 Audio Player Plugin
Updated September 10, 2021 at 3:10pm
2
Most recent comment from Max:Hi Greg,To import the templates:
1. Download the templates kit file at https://sonaar.io/login (Under My Account > Downloads)
2. Login to your WordPress dashboard.
3. Make sure Elementor Page Builde ...
Helen
mp3 player - mobile view track words cut offClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 3:52pm
6
Most recent comment from Alexandre Dubois:You are welcome
Savinien
MP3 player does not work on SafariClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 1:59pm
3
Most recent comment from Max:Hi,yes. if your website is https, your stream must also be https.If you have additional questions, let me know