Public Tickets
Robert Parsons
Batch Creation Tool Error When Selecting Number of Items Per PageClosed
MP3 Audio Player Plugin
Updated September 15, 2021 at 8:31pm
5
Most recent comment from Robert Parsons:Max:OK. Thank you for taking a look. I would turn on WP_DEBUG but it's a live site and my mailbox would probably fill up with visitors complaining about WordPress nonsense.In any case, I created ...
Ferré Valentin
Licence activation problemClosed
MP3 Audio Player Plugin
Updated September 13, 2021 at 8:04pm
9
Most recent comment from Alexandre Dubois:You are welcome
Richard Hernandez
Mp3 PlayerClosed
MP3 Audio Player Plugin
Updated September 13, 2021 at 1:27am
2
Most recent comment from Max:Hi, Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the ...
John Kotyk
Sticky Player CustomizationClosed
MP3 Audio Player Plugin
Updated September 11, 2021 at 5:36pm
2
Most recent comment from Max:You can find the settings in MP3 Player > Settings.
Alexis Dev
Purchase Single Track VS Album on WoocommerceClosed
MP3 Audio Player Plugin
Updated September 10, 2021 at 10:19pm
2
Most recent comment from Max:Yes, Add a player either using elementor or Gutenburg and add multiple products post to it. Each of your product must contains only 1 track.So at this end, you will get 1 player with multiple tracks. ...
Solano Todeschini
Stopped working after updateClosed
MP3 Audio Player Plugin
Updated September 10, 2021 at 3:14pm
2
Most recent comment from Max:Hi,is both the free and pro plugins are up to date to 2.4.x ? and both are activated?Also make sure to clear your server/browser cache.If it still does not work, please provide me access to your wp-ad ...
Greg Hunter
elementor templates kitClosed
MP3 Audio Player Plugin
Updated September 10, 2021 at 3:10pm
2
Most recent comment from Max:Hi Greg,To import the templates:
1. Download the templates kit file at https://sonaar.io/login (Under My Account > Downloads)
2. Login to your WordPress dashboard.
3. Make sure Elementor Page Builde ...
Helen
mp3 player - mobile view track words cut offClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 3:52pm
6
Most recent comment from Alexandre Dubois:You are welcome
Savinien
MP3 player does not work on SafariClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 1:59pm
3
Most recent comment from Max:Hi,yes. if your website is https, your stream must also be https.If you have additional questions, let me know
John Chen
stop player when track is completeClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 1:42pm
11
Most recent comment from Alexandre Dubois:Hi John, We dont planning to add the ALT feature soon. We are very busy for now and we have many features we want to develop. But this is something we probably do one day.About the scrolling speed yo ...
Greg Hunter
Auto-play on page loadClosed
MP3 Audio Player Plugin
Updated September 8, 2021 at 12:06pm
2
Most recent comment from Max:HiAuto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the use ...
Vincent
shape of the player on Search result pageClosed
MP3 Audio Player Plugin
Updated September 7, 2021 at 6:05pm
2
Most recent comment from Alexandre Dubois:Hi Vincent, Maybe we can help. What you want exactly?
John Kotyk
Pro Plugin Not PlayingClosed
MP3 Audio Player Plugin
Updated September 7, 2021 at 2:45pm
4
Most recent comment from Max:You are welcome
Julia
MP3 player out of work and not visibleClosed
MP3 Audio Player Plugin
Updated September 2, 2021 at 3:53pm
10
Most recent comment from Max:Please read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/
Castro
WoocommerceClosed
MP3 Audio Player Plugin
Updated September 1, 2021 at 2:09pm
4
Most recent comment from Max:Bien à vous!,cordialement