Public Tickets
Bernhard van Hsm
Audio playlist used in product and info pageClosed
MP3 Audio Player Plugin
Updated June 30, 2021 at 2:49pm
9
Most recent comment from Alexandre Dubois:You are welcome
Lukas Wurm
Underline when on HoverClosed
MP3 Audio Player Plugin
Updated June 30, 2021 at 2:13pm
4
Most recent comment from Alexandre Dubois:Awesome Luka ! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little re ...
alex arias
streaming from my own serviceClosed
MP3 Audio Player Plugin
Updated June 28, 2021 at 2:30pm
2
Most recent comment from Max:Hi,
This is only required if the player is not working on your site..You need to add Access control allow origin to your media server under the cors header. more info here https://developer.mozilla.o ...
Hamid Abugideiri
License activation page is blankClosed
MP3 Audio Player Plugin
Updated June 25, 2021 at 5:20pm
4
Most recent comment from Max:Hi,your WordPress core seems to be a modified version powered by Classipress.Im not familiar with Classipress and I think that might be the culprit.Could you please install a default theme on your sit ...
Laura Roth
Prevent DownloadClosed
MP3 Audio Player Plugin
Updated June 18, 2021 at 3:22pm
6
Most recent comment from Max:You are welcome Laura
Dana Newhouse
mp3 player repeatsClosed
MP3 Audio Player Plugin
Updated June 16, 2021 at 3:31pm
5
Most recent comment from Dana Newhouse:Hi Alexandre,I'll have to get back to you in a day or two. My site is migrating today from a shared business account to a VSP plan. If, after that's accomplished the problem persists, I' ...
Isabel Munoz
Player Crash on MobileClosed
MP3 Audio Player Plugin
Updated June 16, 2021 at 1:14pm
4
Most recent comment from Max:You are welcome
tanzj
mp3 files uploadClosed
MP3 Audio Player Plugin
Updated June 15, 2021 at 8:48pm
2
Most recent comment from Alexandre Dubois:Hi Tanjz,This limit is not related to the plugin. You have to increase the max upload limit size on the server side. You have to contact your webhost provider.
sosa
Playlist stalling frequently in each songClosed
MP3 Audio Player Plugin
Updated June 15, 2021 at 2:05pm
4
Most recent comment from Max:Hi,we do have a setting to stop the current track when its completed and prevent it to skip to next track, but we don't have an option to stop the playlist once the playlist has completed. It wil ...
Justinian
License Does Not WorkClosed
MP3 Audio Player Plugin
Updated June 15, 2021 at 2:00am
3
Most recent comment from Max:Hi, Are you using php 7.x?Make sure you don't use php 8 as half of the wordpress plugins are not compatible with php 8 yet.
Niall Flynn
Close account delete dataClosed
MP3 Audio Player Plugin
Updated June 14, 2021 at 1:47pm
4
Most recent comment from Max:Subscribtion is cancelled and account removed.
Jeffrey Chadwick
How can I link a button on our website, to start playing an individual song or playlist?Closed
MP3 Audio Player Plugin
Updated June 11, 2021 at 2:55pm
6
Most recent comment from Alexandre Dubois:Hi,You can use the "trackid" parameter to select a specific track. The first track has the "0" as the trackid and the second track "1". IRON.sonaar.player.setPlayer({ id:"1218", trackid:"0"})
Jaden Brown
Activating pro liscenceClosed
MP3 Audio Player Plugin
Updated June 10, 2021 at 3:42pm
8
Most recent comment from Alexandre Dubois:@CRIB,Dont be sorry, It is my mistake.If you need support please open a new ticket.
Achim Juhl
Background Audioplayer with PlaylistClosed
MP3 Audio Player Plugin
Updated June 8, 2021 at 5:29pm
4
Most recent comment from Alexandre Dubois:You are welcome
Ioas
change mp3 of playerClosed
MP3 Audio Player Plugin
Updated June 8, 2021 at 2:36pm
2
Most recent comment from Alexandre Dubois:Hi Loas, You have to edit all playlist posts.Please read this article https://sonaar.ticksy.com/article/12401/