Public Tickets
Alessio Pellegrini
Player not working when using JetWooBuilder Product GridClosed
MP3 Audio Player Plugin
Updated August 22, 2021 at 4:25pm
2
Most recent comment from Max:Hi,Looks like JetEngine bypasses the native WC loop and thus, bypasses our wc loop as well. Unfortunately, you wont be able to show the player with the hover on the product image if you use JetWooBuil ...
Sam
Music player will not playClosed
MP3 Audio Player Plugin
Updated August 22, 2021 at 3:55pm
2
Most recent comment from Max:Hi,the song you have set is https://anchor.fm/teachingonlineenglish/episodes/Drama-in-the-classroom--how-is-that-possible-e161cok which is not a media file but a webpage.you need to use an URL that ...
Jens Bayer
Click on Image of MP3 --> Link to ProductpageClosed
MP3 Audio Player Plugin
Updated August 22, 2021 at 3:33pm
2
Most recent comment from Max:Hi,Unfortunately we don't have this option/feature available. it's not possible at this time. If other users request this feature, we will add it to our roadmap for sure.
Jens Bayer
MP3 Title & Interpret seperatlyClosed
MP3 Audio Player Plugin
Updated August 22, 2021 at 3:28pm
2
Most recent comment from Max:This would require adding custom fields to your post. This would require some customization and third party plugins such as Advanced Custom Fields.
Unfortunately, providing support for customization i ...
Jens Bayer
Wav FilesClosed
MP3 Audio Player Plugin
Updated August 22, 2021 at 3:27pm
2
Most recent comment from Max:Hi,you can use wav files but a lot of internet browser does not support them. WAV files are usually not compressed and optimized for the web. they also load very slow on mobile phone.While they might ...
Keenan
Music Player won't play music, and I cannot edit the color scheme or anything.Closed
MP3 Audio Player Plugin
Updated August 22, 2021 at 3:24pm
3
Most recent comment from Max:Hi @Keenan,
Have you also updated the free version ? Both free and pro version must be up to date.If it does not work, please send us access to your WP-Adminin private comment and we will gladly chec ...
Noone
How to Add new CTA Icon to TracklistlistClosed
MP3 Audio Player Plugin
Updated August 11, 2021 at 8:04pm
8
Most recent comment from Alexandre Dubois:You are welcome
Thomas DeXter
Integrating Music Player into WooCommerce Products and ListingsClosed
MP3 Audio Player Plugin
Updated August 9, 2021 at 3:26pm
2
Most recent comment from Alexandre Dubois:Hi thomas, How can I help you today?
Dan
Bulk UploadClosed
MP3 Audio Player Plugin
Updated August 8, 2021 at 9:45pm
2
Most recent comment from Dan:I figured it out...
Matthew David Wheeler
RefundClosed
MP3 Audio Player Plugin
Updated August 8, 2021 at 7:52am
1
Most recent comment from Matthew David Wheeler:Hello, I would like a refund on my purchase I made today. It wasn't what I was looking for. Please let me know. Thanks.
Anya Camins
Floating Sicky PlayerClosed
MP3 Audio Player Plugin
Updated August 2, 2021 at 8:20pm
9
Most recent comment from Anya Camins:Everything is good on my I don't need to adjust the play button thank you!
Paul Zimmermann
Filtering Music BPMClosed
MP3 Audio Player Plugin
Updated August 2, 2021 at 4:20pm
3
Most recent comment from Max:Excellent ! thanks for sharing!
Peter Myles Snashall
1 trackClosed
MP3 Audio Player Plugin
Updated August 2, 2021 at 4:10pm
2
Most recent comment from Max:Hi,The audio player reads a playlist. However, you can use 1 track in a "playlist" so your player will be a 1-track only player and it has many options on how you want to display the player on your p ...
Rand Wetherwax
1st track play click displays Sticky Player but does not start songClosed
MP3 Audio Player Plugin
Updated August 2, 2021 at 3:46pm
2
Most recent comment from Max:Hi,Depending the browser you are using, this is a "normal" behavior. Plays and autoplays are controlled by the browser. Since the sticky player is a "second player" launched by a distinct button, some ...
Mike S
Negative effect on web vitalsClosed
MP3 Audio Player Plugin
Updated July 28, 2021 at 8:26pm
6
Most recent comment from Alexandre Dubois:We have heard you. We will do our best to fix this soon