Public Tickets
Fitz Patton
Audio Player sticks to other pagesClosed
MP3 Audio Player Plugin
Updated October 1, 2021 at 4:52pm
2
Most recent comment from Alexandre Dubois:Hi Fitz, You have to disable the "Ajax continuous player" through the wp-admin>theme options>general settings. But this will unfortunately also disable the ajax navigation but it is no other way.
Michael
The playlist just disappeared while playing itClosed
MP3 Audio Player Plugin
Updated September 30, 2021 at 8:14pm
9
Most recent comment from Max:You cannot have the same design as sirius. its 2 different player. Sirius have a very personalized in-house developped website. They are not using WordPress or our plugin.You can create multiple play ...
Francis Baconnet
UseClosed
MP3 Audio Player Plugin
Updated September 29, 2021 at 3:16pm
15
Most recent comment from Francis Baconnet:Ok Everthings work fine on FR and En version !Thanks for your feedback and i'm waiting for the next plugin update
[email protected]
Need to have the audio player to autoplayClosed
MP3 Audio Player Plugin
Updated September 29, 2021 at 2:20pm
2
Most recent comment from Max:Hi,Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the us ...
Fabrizio Sabatini
The problem is the following: The "add to cart" and "buy now" buttons on the audio track line refer to a double link and consequently the shop cart (woocommerce) remains empty. The lnks of the "add to cart" and "buy now" buttons located under "AVAILABLE NOW ON" work fine. problems with double links to the cartClosed
MP3 Audio Player Plugin
Updated September 29, 2021 at 1:55pm
2
Most recent comment from Alexandre Dubois:Hi Fabrizio,Please refer to this ticket https://sonaar.ticksy.com/ticket/2883465/
David Wong
Hi my links to my beats dont workClosed
MP3 Audio Player Plugin
Updated September 28, 2021 at 4:42pm
3
Most recent comment from Alexandre Dubois:Hello David, The option to always display store icon, without the over on the three dots, is not available through the free MP3 plugin. This feature is only available with the MP3 player Pro. https: ...
Marie Kampmann
Plugin version 2.4.1 missingClosed
MP3 Audio Player Plugin
Updated September 28, 2021 at 2:09pm
2
Most recent comment from Alexandre Dubois:Hi Marie, Only the mp3 player pro latest version still 2.4, only the free plugin has a higher version. You can update it directly through wp-admin>pluginshttps://d.pr/i/b94GTK
Klaus Grüninger
Preload only metadataClosed
MP3 Audio Player Plugin
Updated September 25, 2021 at 3:06pm
5
Most recent comment from Klaus Grüninger:Tx for information.
Klaus Grüninger
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated September 24, 2021 at 8:01pm
5
Most recent comment from Klaus Grüninger:thank you for your help.It works great now!
Robert Parsons
Playlist IS Limited to 46 TracksClosed
MP3 Audio Player Plugin
Updated September 24, 2021 at 4:04pm
4
Most recent comment from Max:Hi,
this is a setting/limit set by your webserver. See this ticket for solution: https://sonaar.ticksy.com//ticket/2739970/
Thanks,
Joe Riedl
Player is not playing when logged outClosed
MP3 Audio Player Plugin
Updated September 21, 2021 at 5:50pm
4
Most recent comment from Max:you are welcome
Michael
Mp3 pro crashedClosed
MP3 Audio Player Plugin
Updated September 18, 2021 at 12:49am
1
Most recent comment from Michael:Sonaar mp3 crashed and the playlist completely vanishes while I was testing it! I am on a deadline! Need a fix! Is this a bug! Is this fixable?Never seen anything like this before!!
Robert Parsons
Need drag and drop support to re-order tracks in playlistsClosed
MP3 Audio Player Plugin
Updated September 17, 2021 at 4:07pm
6
Most recent comment from Manuel Echevarria:I think it will be very helpful to have such a feature. I need to reorder more than 50 items in multiples playlists and it will be good to have an easy way to do it.
Maria Constantinou
Music Player compatiblityClosed
MP3 Audio Player Plugin
Updated September 16, 2021 at 2:51pm
2
Most recent comment from Max:Hi,We can do something close. Please check this example of what we have done with our plugin: https://beatstore.sonaar.io/rebirth/For Soundcloud, you cannot play Soundcloud files into a custom audio p ...
I. Jonas
Hide Track NumbersClosed
MP3 Audio Player Plugin
Updated September 16, 2021 at 1:57pm
2
Most recent comment from Alexandre Dubois:Hi Jonas, You can use this custom css code to hide them.sr-playlist-item .track-number .number {display: none;}If you dont know where to add this, please go to wp-admin>appearance>customize>addition ...