Public Tickets
Laertis Giotis
Divi compatibleClosed
MP3 Audio Player Plugin
Updated September 30, 2020 at 2:07pm
2
Most recent comment from Max:Hi,if you use the mp3 player shortcodes it does not work? What kind of issue do you have with Divi?
Krish
product not activeClosed
MP3 Audio Player Plugin
Updated September 23, 2020 at 2:23pm
2
Most recent comment from Alexandre Dubois:Hi Krish, Maxime are chating with you on messenger right now.May I close this ticket?
Javier
Hide the next and previous buttons from playerClosed
MP3 Audio Player Plugin
Updated September 21, 2020 at 5:06pm
2
Most recent comment from Alexandre Dubois:Hi javier, You can hide them with this custom css code:div.iron-audioplayer .player .control .next, div.iron-audioplayer .player .control .previous{opacity: 0 !important;}
Vinci Falconi Diakov
some helpful questionClosed
MP3 Audio Player Plugin
Updated September 19, 2020 at 4:23pm
5
Most recent comment from Vinci Falconi Diakov:Yes! Thank for collaboration!I can add this link, that can be useful for someone else:https://www.samsung.com/us/support/troubleshooting/TSG01200668/#:~:text=If%20music%20apps%20on%20your,or%20app%20g ...
John
Sticky Player track order when triggering with JavascriptClosed
MP3 Audio Player Plugin
Updated September 17, 2020 at 1:39pm
4
Most recent comment from Max:Alright, if you need further assistance, let me know.have a great day
TJ Ferranola
Unable to create grid galleryClosed
MP3 Audio Player Plugin
Updated September 16, 2020 at 4:10pm
2
Most recent comment from Max:Hi,you can create grid gallery using third party plugin such as Essential Grid. Please note that Essential Grid is provided for free if you use any of our WordPress themes
Alexander Olsson
Change time in mp3?Closed
MP3 Audio Player Plugin
Updated September 11, 2020 at 2:00pm
2
Most recent comment from Alexandre Dubois:Hi Alexander, The wave disappears on mobile but you still can navigate through this bar https://d.pr/free/i/A2FcBKYou can change the progress bar color to make it more visible.
Brian Campbell
ShoutCast stream with SonaarClosed
MP3 Audio Player Plugin
Updated September 2, 2020 at 9:49pm
10
Most recent comment from Brian Campbell:Will do..... Thanks again.
Tim
Music Grid Click and Play, Play stateClosed
MP3 Audio Player Plugin
Updated August 31, 2020 at 2:48pm
2
Most recent comment from Alexandre Dubois:Hi Tim, Yes this could be nice, but we didnt go that far with Essential Grid. We cant guide you on this demand.
Sandrine GERMAIN
Sticky playerClosed
MP3 Audio Player Plugin
Updated August 24, 2020 at 2:03pm
2
Most recent comment from Max:Hi,Thanks for reaching us,Where did you see that the music should play non stop while browsing website?Here are the features comparison between the free and Pro player: https://sonaar.io/free-mp3-mus ...
Francisco Soto
Music Player volume control doesn't works on SafariClosed
MP3 Audio Player Plugin
Updated August 21, 2020 at 2:07pm
2
Most recent comment from Max:Hi,After a lot of research/discussion with the community, we have discovered that Safari does not allow volume to be controlled via javascript anymore. We will probably remove the volume control for ...
Ron
Update issuesClosed
MP3 Audio Player Plugin
Updated August 20, 2020 at 1:42pm
11
Most recent comment from Alexandre Dubois:You are welcome.
Shahram
Playing in backgroundClosed
MP3 Audio Player Plugin
Updated August 17, 2020 at 2:36pm
4
Most recent comment from Max:I depends the browser you are using i think..this is not a feature that comes with the plugin..its a browser-side function.
mc rider
amazon music?Closed
MP3 Audio Player Plugin
Updated August 17, 2020 at 2:08pm
2
Most recent comment from Max:Hi,can you give me a directl link to one of your MP3 track so I can test it into our player?
Darius Gibson
MP3 Music Player crashing my siteClosed
MP3 Audio Player Plugin
Updated August 13, 2020 at 5:33pm
4
Most recent comment from Alexandre Dubois:Hello Darius, If you want us to investigate this, we need a login credential to the wp-admin and a ftp access.