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Public Tickets

Ron Update issuesClosed MP3 Audio Player Plugin   Updated August 20, 2020 at 1:42pm   11 Most recent comment from Alexandre Dubois:You are welcome.  Shahram Playing in backgroundClosed MP3 Audio Player Plugin   Updated August 17, 2020 at 2:36pm   4 Most recent comment from Max:I depends the browser you are using i think..this is not a feature that comes with the plugin..its a browser-side function. mc rider amazon music?Closed MP3 Audio Player Plugin   Updated August 17, 2020 at 2:08pm   2 Most recent comment from Max:Hi,can you give me a directl link to one of your MP3 track so I can test it into our player? Darius Gibson MP3 Music Player crashing my siteClosed MP3 Audio Player Plugin   Updated August 13, 2020 at 5:33pm   4 Most recent comment from Alexandre Dubois:Hello Darius, If you want us to investigate this, we need a login credential to the wp-admin and a ftp access. John Play multiple playlistsClosed MP3 Audio Player Plugin   Updated August 12, 2020 at 8:28pm   4 Most recent comment from Alexandre Dubois:You right. we will rename the button Willis Playlist TrackClosed MP3 Audio Player Plugin   Updated August 11, 2020 at 5:19pm   2 Most recent comment from Alexandre Dubois:Hi Willis,We have talked about this issue on messenger. John Store icons and roadmapClosed MP3 Audio Player Plugin   Updated August 7, 2020 at 4:22pm   5 Most recent comment from John:worked like a charm! thanks so much. John Specify track in short codesClosed MP3 Audio Player Plugin   Updated August 7, 2020 at 12:34am   3 Most recent comment from John:Thanks! That or in the Elementor 'Launch Sticky Player' option it would be cool to specify a starting track. Appreciate your quick responses and support will definitely continue my subscript ... Brady Triggering on clickClosed MP3 Audio Player Plugin   Updated August 5, 2020 at 8:00pm   15 Most recent comment from Max:Awesome Brady! Happy we could help you out! If you have a moment,  you could quickly rate our product 5 stars, just to help me spread the word. It's my little reward to offer great support to y ... Dan Adding track to playlistClosed MP3 Audio Player Plugin   Updated August 5, 2020 at 2:09pm   3 Most recent comment from Dan:THANK YOU! Stan MP3 PlayerClosed MP3 Audio Player Plugin   Updated August 3, 2020 at 6:45pm   5 Most recent comment from Max:great! Colin Download button not showingClosed MP3 Audio Player Plugin   Updated August 3, 2020 at 4:26pm   2 Most recent comment from Max:Hi,This help desk is reserved for pro users only where you can get personal assistance directly.If you use the free version, please post your message in the public forum thread here https://wordpress ... Asis Light CSS and HTML errorsClosed MP3 Audio Player Plugin   Updated August 2, 2020 at 4:11pm   2 Most recent comment from Max:Hi,Can you please elaborate on how to reproduce your issue on my end? Can you send me screenshots or more details about your issue? I cant seem to reproduce this on my end. Rémy Maurette mp3 player on woo commerceClosed MP3 Audio Player Plugin   Updated July 29, 2020 at 8:32pm   4 Most recent comment from Alexandre Dubois:Hi Rémy, A good way to deal with woocommerce and sonaar is to add a link to the woocommerce single product here on the track or the playlist buttons https://d.pr/free/i/uYNrvXBut we cant add a "add ... mike How to turn off autoplayClosed MP3 Audio Player Plugin   Updated July 29, 2020 at 3:24pm   9 Most recent comment from Alexandre Dubois:Hi Mike,No autoplay option is available. I dont have the same behavior on my device, but I think i know what is going wrong. We will fix this in a future plugin update.