Okay

Public Tickets

Designer Evirtual Soundwave effect in theme default audio PlayerClosed MP3 Audio Player Plugin   Updated February 15, 2021 at 2:30pm   2 Most recent comment from Alexandre Dubois:Hi there,  I think you are not using a mp3 file as track audio source. Please take a look on our documentation here, https://sonaar.ticksy.com/article/12401/If the issue persists, please provide a ... Ferré Valentin problem pause streaming mp3 playerClosed MP3 Audio Player Plugin   Updated February 12, 2021 at 5:56pm   17 Most recent comment from Alexandre Dubois:But we cant navigate through the waveform here on https://ava.diamonds, because it is a stream live audio. Jan Podcast / Mp3 Player does not work after updateClosed MP3 Audio Player Plugin   Updated February 8, 2021 at 4:06pm   11 Most recent comment from Max:Excellent Jan ! let me know when you'll be live, I will check it out! Denis Calleja Sonaar pluginClosed MP3 Audio Player Plugin   Updated February 8, 2021 at 3:03pm   2 Most recent comment from Max:Hi,Thanks for your message.you can change the look and feel of the player by going to WP-Admin > MP3 Player > SettingsCheck this article to get started with our MP3 Player https://sonaar.ticksy.com ... marco bustamante MP3 Player sonaarClosed MP3 Audio Player Plugin   Updated February 7, 2021 at 6:04pm   2 Most recent comment from Max:Hi,Make sure that MP3 Player Pro is activated ?if it still does not work, please provide me access to your wp-admin and I will gladly check the issue you have. Eduardo Cummings No sound on IOSClosed MP3 Audio Player Plugin   Updated February 4, 2021 at 7:36pm   4 Most recent comment from Max:You are welcomeIf we have more user requests from customers about the spotify API, we will add it to our roadmap for sure tr707 Custom play button for custom playlistClosed MP3 Audio Player Plugin   Updated February 1, 2021 at 2:49pm   4 Most recent comment from Max:Hi,1) Unfortunately, customizing it to this kind of need is a bit beyond the scope of our support.For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wpkraken2) If you ... Sean Sticky Player not showing (podcasts)Closed MP3 Audio Player Plugin   Updated February 1, 2021 at 2:45pm   2 Most recent comment from Max:Hi,this seems a https issue.Make sure that http://seanhagerty.com automatically redirect to your https it works here : https://seanhagerty.com/podcasts but not here: http://seanhagerty.com/podca ... Peter Can I switch album artwork for each track in the MP3 playlist?Closed MP3 Audio Player Plugin   Updated January 28, 2021 at 3:46pm   2 Most recent comment from Max:Hi,A way to do this is to create a playlist directly with Elementor and upload a different artwork for each of your album. see screenshot: https://d.pr/i/hZHhn8The other way is to use the feed attrib ... Peter How to add space between store icons & track titlesClosed MP3 Audio Player Plugin   Updated January 28, 2021 at 2:58pm   8 Most recent comment from Max:Excellent ! you will never go back to WPBakery once you will handle Elementor from A to Z. its so powerful. Supanat ask about dealingClosed MP3 Audio Player Plugin   Updated January 28, 2021 at 2:57pm   2 Most recent comment from Max:Hi there,For every purchase, we send an official invoice. Here is an example of the invoice:https://d.pr/i/LEq9W0Over 25 000 enterprises bought our products and our receipts are officially recognized ... John There are codes showing up above on my websiteClosed MP3 Audio Player Plugin   Updated January 26, 2021 at 4:38pm   3 Most recent comment from Max:Hello John,this issue appeared since new update of Elementor.We've just released a plugin update that will fix this issue. Please update your MP3 Music Player plugin. Vasiliy JS code doesn't workClosed MP3 Audio Player Plugin   Updated January 24, 2021 at 5:21pm   2 Most recent comment from Max:Hi,it should work.Could you please provide me access to your wp-admin and I will gladly check the issue you have. mbvmatt28 Accessing mp3 AnalyticsClosed MP3 Audio Player Plugin   Updated January 24, 2021 at 5:19pm   4 Most recent comment from Max:Hi,Unfortunately, the built-in MP3 player cannot be used with the stand-alone mp3 player. The MP3 Standalone player can only be used with different themes than Sonaar. Charlotte Sticky player different order on different pagesClosed MP3 Audio Player Plugin   Updated January 23, 2021 at 11:10am   7 Most recent comment from Charlotte:Ok thanks. Look forward to this issue being fixed in due course so we can have the visual set up we like along with accurate data. I'll look out for the update.