Okay

Public Tickets

Colin Download button not showingClosed MP3 Audio Player Plugin   Updated August 3, 2020 at 4:26pm   2 Most recent comment from Max:Hi,This help desk is reserved for pro users only where you can get personal assistance directly.If you use the free version, please post your message in the public forum thread here https://wordpress ... Asis Light CSS and HTML errorsClosed MP3 Audio Player Plugin   Updated August 2, 2020 at 4:11pm   2 Most recent comment from Max:Hi,Can you please elaborate on how to reproduce your issue on my end? Can you send me screenshots or more details about your issue? I cant seem to reproduce this on my end. Rémy Maurette mp3 player on woo commerceClosed MP3 Audio Player Plugin   Updated July 29, 2020 at 8:32pm   4 Most recent comment from Alexandre Dubois:Hi Rémy, A good way to deal with woocommerce and sonaar is to add a link to the woocommerce single product here on the track or the playlist buttons https://d.pr/free/i/uYNrvXBut we cant add a "add ... mike How to turn off autoplayClosed MP3 Audio Player Plugin   Updated July 29, 2020 at 3:24pm   9 Most recent comment from Alexandre Dubois:Hi Mike,No autoplay option is available. I dont have the same behavior on my device, but I think i know what is going wrong. We will fix this in a future plugin update. Dan MP3 Player Statistics ReportClosed MP3 Audio Player Plugin   Updated July 28, 2020 at 6:47pm   8 Most recent comment from Alexandre Dubois:You need to delete the old plugin first.But you can also update the plugin is you go to wp-admin>plugins https://d.pr/free/i/YkCV9C Kenichi Sakuda mp3 music playerClosed MP3 Audio Player Plugin   Updated July 27, 2020 at 5:46pm   2 Most recent comment from Alexandre Dubois:Hi Kenichi, You have to style the player by yourself. More styling options are available in the elementor editor. Balazs Player does not work with the Safari browserClosed MP3 Audio Player Plugin   Updated July 27, 2020 at 5:23pm   2 Most recent comment from Alexandre Dubois:Hi Balazs, We are aware about this issue. We are working on this. Robert Gober It crashed my site!!!Closed MP3 Audio Player Plugin   Updated July 27, 2020 at 4:57pm   7 Most recent comment from Alexandre Dubois:No, You right. We should develop this feature. For now this is not possible Friedhelm Mp3 plugin supportClosed MP3 Audio Player Plugin   Updated July 25, 2020 at 9:40am   5 Most recent comment from Friedhelm:Thank you! mike Keep playing even when changing pageClosed MP3 Audio Player Plugin   Updated July 24, 2020 at 8:52pm   2 Most recent comment from Max:Hi,In order to have continuous audio playback across your website, your pages must be loaded with AJAX. A great example is with our themes (https://sonaar.io/wordpress-themes/). They are all ajaxif ... Dan Benton-Smith Strange noises during playbackClosed MP3 Audio Player Plugin   Updated July 23, 2020 at 5:02pm   4 Most recent comment from Max:Try to re-encode your mp3 at 328kbps 41mhz.Looks like the mp3 is too much for the bitrates the script can takes. Rachael E using music player in woocommerceClosed MP3 Audio Player Plugin   Updated July 23, 2020 at 1:53pm   2 Most recent comment from Max:Hi,1) Please read this article: https://sonaar.ticksy.com/article/16039/especially Step 2) Go to WP-Admin > MP3 Player > Settings and enable Product. See screenshot: https://d.pr/i/nV2mNo2) You wil ... Dana Newhouse MP3 PLAYBACK RATESClosed MP3 Audio Player Plugin   Updated July 23, 2020 at 1:43pm   2 Most recent comment from Max:Hi,Yes. it should work. Perhaps your tracks file size will be a bit bigger tho..but not a big deal here. Douglas Streaming Shoutcast on MP3 PlayerClosed MP3 Audio Player Plugin   Updated July 19, 2020 at 5:00pm   9 Most recent comment from Douglas:Exact same procedure I tried. Unless there is some hidden trick you aren't divulging, your player only works in your local environment. I've wasted enough time on Sonaar. It didn't take ... Ryan Marshall Adding new music to playlistClosed MP3 Audio Player Plugin   Updated July 19, 2020 at 4:48pm   4 Most recent comment from Max:Im confused, moving/organizing the order of the track below one each other is not what you want to acheive?