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Public Tickets

Daniel Oyston Not playing external linkClosed General Help on the Theme   Updated November 7, 2019 at 5:26pm   10 Most recent comment from Max:The license key was not assigned to your marketingbuilder.net domain but was registered to your developement server instead Mario G LicenseClosed General Help on the Theme   Updated November 6, 2019 at 5:59pm   2 Most recent comment from Max:Hi,If we quit doing this, it should not affect your site / wordpressThanks Geet Garg Import errorClosed Podcast Help on the Theme   Updated November 6, 2019 at 5:57pm   10 Most recent comment from Max:Unfortunately, we only offer support through this channel and on Facebook messenger (https://sonaar.io and click the Messenger bubble on the bottom right corner) GertJan van Schuppen Adding code for affiliate links from AppleClosed General Help on the Theme   Updated November 6, 2019 at 4:13pm   2 Most recent comment from Alexandre Dubois:Hi there, You can use this plugin https://wordpress.org/plugins/insert-headers-and-footers/to add some custom script in the footer Jeff Weidner Add a second RSS FeedClosed General Help on the Theme   Updated November 6, 2019 at 4:01pm   2 Most recent comment from Max:Hi,No, it does not look like a legit Podcast RSS feed.You can validate the feed here: https://castfeedvalidator.com/?url=https://vimeo.com/groups/speakeragenda/videos/rss Daniel Oyston Editing IconsClosed General Help on the Theme   Updated November 6, 2019 at 12:20am   3 Most recent comment from Daniel Oyston:Thanks, you can close this now. Brad Shoemaker Elementor "Posts" Breaks on Audio Player Custom Post TypesClosed General Help on the Theme   Updated November 5, 2019 at 11:44pm   10 Most recent comment from Brad Shoemaker:I didn't even catch that. I appreciate everything. You have quickly worked through any issues I have had in the past and today. Thank you. Daniel Oyston Logo in Wrong PLaceClosed General Help on the Theme   Updated November 5, 2019 at 9:27pm   3 Most recent comment from Daniel Oyston:Cool, thanks. Fixed! Scott audio player play urlClosed MP3 Audio Player Plugin   Updated November 4, 2019 at 9:05pm   7 Most recent comment from Scott:Thanks...too bad, plugin looks great, would of loved to use! jorgiyo Page SpeedClosed General Help on the Theme   Updated November 4, 2019 at 5:59pm   2 Most recent comment from Max:Yes,Please read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/ Markus Marjak Marjak Elementor problems / mobile viewsClosed Troubleshooting the Theme   Updated November 4, 2019 at 5:59pm   2 Most recent comment from Max:Hi,It looks like a JavaScript conflict. Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if t ... Mike Ostrow Slider RevolutionClosed Get Started with the Theme   Updated November 4, 2019 at 5:56pm   2 Most recent comment from Alexandre Dubois:Hi Mike, Are you talking about Slider Revolution Template? Do you want to download template from the slider revolution library? Because, in this case you have to buy a Slider Revolution license. The ... Clinton Bompart audio player not playing the filesClosed MP3 Audio Player Plugin   Updated November 3, 2019 at 5:06am   7 Most recent comment from Clinton Bompart:Solved thanks. I uploaded the audio in the correct area Nicolas Godefroy Youtube API KeyClosed General Help on the Theme   Updated November 2, 2019 at 9:54am   13 Most recent comment from Nicolas Godefroy:Merci Alexandre!The grid works like a charm now, thanks a lot!! I will also resize the home picture, thanks for your kind recommendation and I really appreciate your help!  José Pedro Ferreira Bulleted text changes colourClosed General Help on the Theme   Updated November 1, 2019 at 5:57pm   6 Most recent comment from Alexandre Dubois:You are welcome