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Public Tickets

Lucas Land Updated themeClosed General Help on the Theme   Updated November 11, 2019 at 4:28pm   3 Most recent comment from Max:If you want to rollback to your previous website, perhaps ask your hosting provider for a backup? paul Mobile break pointClosed General Help on the Theme   Updated November 11, 2019 at 4:26pm   2 Most recent comment from Max:Hi,Unfortunately, this is not possible right now to set a custom break point for the menu im afraid.If we receive more user request about this, we will add it to our roadmap. Marcus Klossek Music PlayerClosed MP3 Audio Player Plugin   Updated November 10, 2019 at 3:29pm   4 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. Owen Adding Adobe FontsClosed Troubleshooting the Theme   Updated November 9, 2019 at 5:46pm   9 Most recent comment from Max:Ill close this ticket as I replied previously on messenger. José Manuel Cant find StreamkingClosed Podcast Help on the Theme   Updated November 9, 2019 at 3:29am   2 Most recent comment from Max:Hi, To import the streamking demo, you need to install the Sonaar theme then import the demo by going to wp-admin > tools > demo content install Please watch the very 2 first videos tutorial here ht ... Gordon HTTPS Padlock Failures (x2)Closed Troubleshooting the Theme   Updated November 8, 2019 at 4:20pm   6 Most recent comment from Max:Thank you Gordon ! Enjoy Richard Kelsey HOME UrlClosed General Help on the Theme   Updated November 8, 2019 at 8:02am   4 Most recent comment from Richard Kelsey:That worked! Thank you!  Daniel Oyston Not playing external linkClosed General Help on the Theme   Updated November 7, 2019 at 5:26pm   10 Most recent comment from Max:The license key was not assigned to your marketingbuilder.net domain but was registered to your developement server instead Mario G LicenseClosed General Help on the Theme   Updated November 6, 2019 at 5:59pm   2 Most recent comment from Max:Hi,If we quit doing this, it should not affect your site / wordpressThanks Geet Garg Import errorClosed Podcast Help on the Theme   Updated November 6, 2019 at 5:57pm   10 Most recent comment from Max:Unfortunately, we only offer support through this channel and on Facebook messenger (https://sonaar.io and click the Messenger bubble on the bottom right corner) GertJan van Schuppen Adding code for affiliate links from AppleClosed General Help on the Theme   Updated November 6, 2019 at 4:13pm   2 Most recent comment from Alexandre Dubois:Hi there, You can use this plugin https://wordpress.org/plugins/insert-headers-and-footers/to add some custom script in the footer Jeff Weidner Add a second RSS FeedClosed General Help on the Theme   Updated November 6, 2019 at 4:01pm   2 Most recent comment from Max:Hi,No, it does not look like a legit Podcast RSS feed.You can validate the feed here: https://castfeedvalidator.com/?url=https://vimeo.com/groups/speakeragenda/videos/rss Daniel Oyston Editing IconsClosed General Help on the Theme   Updated November 6, 2019 at 12:20am   3 Most recent comment from Daniel Oyston:Thanks, you can close this now. Brad Shoemaker Elementor "Posts" Breaks on Audio Player Custom Post TypesClosed General Help on the Theme   Updated November 5, 2019 at 11:44pm   10 Most recent comment from Brad Shoemaker:I didn't even catch that. I appreciate everything. You have quickly worked through any issues I have had in the past and today. Thank you. Daniel Oyston Logo in Wrong PLaceClosed General Help on the Theme   Updated November 5, 2019 at 9:27pm   3 Most recent comment from Daniel Oyston:Cool, thanks. Fixed!