Public Tickets
Rob Harvey
Soundwave not DisplayingClosed
MP3 Audio Player Plugin
Updated October 30, 2019 at 2:38pm
2
Most recent comment from Max:Hi Rob,yes there is a known issue that we were not able to fix yet. When there is 2 player using the same playlist or tracks, there is an issue.Its on our roadmap but we dont have any ETA yet.
sunam
essential gridClosed
General Help on the Theme
Updated October 29, 2019 at 8:33pm
6
Most recent comment from Alexandre Dubois:Please go to wp-admin>footerAnd edit the footer with elementor
Damien
Home page on demo importClosed
Troubleshooting the Theme
Updated October 29, 2019 at 5:44pm
46
Most recent comment from Alexandre Dubois:Hi,1) The video is set as a section backgroundhttps://d.pr/free/i/WAaMBi2) The logo is always linked to the homepage, so if the landingpage is set as the homepage, the logo will be linked to it. I don ...
adam
slow load timesClosed
General Help on the Theme
Updated October 29, 2019 at 1:12pm
2
Most recent comment from Max:Hi,Please read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/
Synthezx
Page with musicClosed
MP3 Audio Player Plugin
Updated October 28, 2019 at 9:55pm
4
Most recent comment from Max:Yes, we now have a templates for the custom post type.So there is now a page template for each of your album. This was added in the new version. See changelog here: Changelog
1.3
Added Single Page T ...
Trevor Sewell
swapping my logo for yours - removing the link back to your siteClosed
General Help on the Theme
Updated October 28, 2019 at 9:11pm
5
Most recent comment from Trevor Sewell:Thank you Alexandre I shall pass that info on Trev
Marc A Augustine
when i exported the demo temple i can't see the images on my libraryClosed
Troubleshooting the Theme
Updated October 28, 2019 at 8:23pm
2
Most recent comment from Max:Sorry Im confused and I dont understand your question...you have exported the demo temple? what is the demo temple?please elaborate or send me screenshot so I can understand.Also could you please pro ...
CristianGilDj
Essential Grid - Sonaar TemplateClosed
Troubleshooting the Theme
Updated October 28, 2019 at 7:25pm
5
Most recent comment from Max:Seems to work. see screenshot: https://d.pr/i/e0bG5n
Joel
Menú transparenteClosed
General Help on the Theme
Updated October 28, 2019 at 1:34pm
4
Most recent comment from Alexandre Dubois:de nada
sunam
musicplayerClosed
MP3 Audio Player Plugin
Updated October 27, 2019 at 7:04pm
6
Most recent comment from Max:exactly like this ? no. There are 3 different ways to sell music on your website.
1) BeatStars Widget: This is the most niche and used eCommerce plateform to sell music and beats on your website. ...
Juan Ignacio Miranda Sánchez
instagram feed problemsClosed
Troubleshooting the Theme
Updated October 27, 2019 at 6:50pm
2
Most recent comment from Max:please read this article for the solution: https://sonaar.ticksy.com//ticket/2143149/
Erin Rose
Broken theme? Website?Closed
Troubleshooting the Theme
Updated October 27, 2019 at 6:45pm
2
Most recent comment from Max:Hi,I dont have attachment in your message. can you send me a screenshot ?Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Brandon McPeak
MP3 Player Not Working When Embedded in Pop-UpClosed
MP3 Audio Player Plugin
Updated October 27, 2019 at 6:43pm
6
Most recent comment from Max:Elementor has the option to have a lightbox popup (like the one you are using), not a window popup. When you switch page, that lightbox reload so the music will stop. That wont work.If you want to hav ...
[email protected]
demo content failing to installClosed
Troubleshooting the Theme
Updated October 25, 2019 at 4:47pm
7
Most recent comment from Max:You are welcome
Jeff Weidner
I want to create a page with a list of podcastsClosed
Podcast Help on the Theme
Updated October 25, 2019 at 1:36am
6
Most recent comment from Jeff Weidner:got it thanks that helps a bit