Public Tickets
Brad Shoemaker
Sonaar Interferes with Powerpress FeedClosed
Troubleshooting the Theme
Updated November 1, 2019 at 2:45pm
5
Most recent comment from Max:Hi,we have just added an option in our theme to disable the rss feed generated by Sonaar. We will push an official update within the next 2 weeks. In the meantime, here is the update.See screenshot o ...
Brad Shoemaker
Player isn't Playing External MP3Closed
MP3 Audio Player Plugin
Updated November 1, 2019 at 2:16pm
2
Most recent comment from Brad Shoemaker:And I can close this one as well. I turned off the Real Time Spectral Analyzer. So this now works. My apologies on even opening this one. Once I had some time to read through other issues from other p ...
Marcus Klossek
playlists in artist pageClosed
General Help on the Theme
Updated October 31, 2019 at 8:23pm
4
Most recent comment from Max:you are welcome
paul
SLIDER REVOLUTION UPDATEClosed
General Help on the Theme
Updated October 31, 2019 at 3:31pm
3
Most recent comment from paul:Thanks for your reply Maxime and I totally understand. I was simply curious for now.I will await future updates.Thanks!
sunam
emailClosed
General Help on the Theme
Updated October 31, 2019 at 3:23pm
2
Most recent comment from Max:Hi,This is from Contact Form 7 plugin .. So the template is set directly in the contact form plugin. You can check the official Contact Form 7 faq section here: https://contactform7.com/faq/hope it h ...
Alfredo
A multisite siteClosed
MP3 Audio Player Plugin
Updated October 30, 2019 at 7:26pm
2
Most recent comment from Max:Hi,if its the same domain address, yes it will work. If its on 2 different sub domain, it wont work and you will have to upgrade your license.
Jeff Weidner
pocasts are not playing for some reasonClosed
Troubleshooting the Theme
Updated October 30, 2019 at 5:43pm
6
Most recent comment from Max:Good to know!
Rob Harvey
Soundwave not DisplayingClosed
MP3 Audio Player Plugin
Updated October 30, 2019 at 2:38pm
2
Most recent comment from Max:Hi Rob,yes there is a known issue that we were not able to fix yet. When there is 2 player using the same playlist or tracks, there is an issue.Its on our roadmap but we dont have any ETA yet.
sunam
essential gridClosed
General Help on the Theme
Updated October 29, 2019 at 8:33pm
6
Most recent comment from Alexandre Dubois:Please go to wp-admin>footerAnd edit the footer with elementor
Damien
Home page on demo importClosed
Troubleshooting the Theme
Updated October 29, 2019 at 5:44pm
46
Most recent comment from Alexandre Dubois:Hi,1) The video is set as a section backgroundhttps://d.pr/free/i/WAaMBi2) The logo is always linked to the homepage, so if the landingpage is set as the homepage, the logo will be linked to it. I don ...
adam
slow load timesClosed
General Help on the Theme
Updated October 29, 2019 at 1:12pm
2
Most recent comment from Max:Hi,Please read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/
Synthezx
Page with musicClosed
MP3 Audio Player Plugin
Updated October 28, 2019 at 9:55pm
4
Most recent comment from Max:Yes, we now have a templates for the custom post type.So there is now a page template for each of your album. This was added in the new version. See changelog here: Changelog
1.3
Added Single Page T ...
Trevor Sewell
swapping my logo for yours - removing the link back to your siteClosed
General Help on the Theme
Updated October 28, 2019 at 9:11pm
5
Most recent comment from Trevor Sewell:Thank you Alexandre I shall pass that info on Trev
Marc A Augustine
when i exported the demo temple i can't see the images on my libraryClosed
Troubleshooting the Theme
Updated October 28, 2019 at 8:23pm
2
Most recent comment from Max:Sorry Im confused and I dont understand your question...you have exported the demo temple? what is the demo temple?please elaborate or send me screenshot so I can understand.Also could you please pro ...
CristianGilDj
Essential Grid - Sonaar TemplateClosed
Troubleshooting the Theme
Updated October 28, 2019 at 7:25pm
5
Most recent comment from Max:Seems to work. see screenshot: https://d.pr/i/e0bG5n