Public Tickets
Daniel Oyston
Editing IconsClosed
General Help on the Theme
Updated November 6, 2019 at 12:20am
3
Most recent comment from Daniel Oyston:Thanks, you can close this now.
Brad Shoemaker
Elementor "Posts" Breaks on Audio Player Custom Post TypesClosed
General Help on the Theme
Updated November 5, 2019 at 11:44pm
10
Most recent comment from Brad Shoemaker:I didn't even catch that. I appreciate everything. You have quickly worked through any issues I have had in the past and today. Thank you.
Daniel Oyston
Logo in Wrong PLaceClosed
General Help on the Theme
Updated November 5, 2019 at 9:27pm
3
Most recent comment from Daniel Oyston:Cool, thanks. Fixed!
Scott
audio player play urlClosed
MP3 Audio Player Plugin
Updated November 4, 2019 at 9:05pm
7
Most recent comment from Scott:Thanks...too bad, plugin looks great, would of loved to use!
jorgiyo
Page SpeedClosed
General Help on the Theme
Updated November 4, 2019 at 5:59pm
2
Most recent comment from Max:Yes,Please read this article about speed issues and optimizations: https://sonaar.ticksy.com/article/13839/
Markus Marjak Marjak
Elementor problems / mobile viewsClosed
Troubleshooting the Theme
Updated November 4, 2019 at 5:59pm
2
Most recent comment from Max:Hi,It looks like a JavaScript conflict.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if t ...
Mike Ostrow
Slider RevolutionClosed
Get Started with the Theme
Updated November 4, 2019 at 5:56pm
2
Most recent comment from Alexandre Dubois:Hi Mike, Are you talking about Slider Revolution Template? Do you want to download template from the slider revolution library? Because, in this case you have to buy a Slider Revolution license. The ...
Clinton Bompart
audio player not playing the filesClosed
MP3 Audio Player Plugin
Updated November 3, 2019 at 5:06am
7
Most recent comment from Clinton Bompart:Solved thanks. I uploaded the audio in the correct area
Nicolas Godefroy
Youtube API KeyClosed
General Help on the Theme
Updated November 2, 2019 at 9:54am
13
Most recent comment from Nicolas Godefroy:Merci Alexandre!The grid works like a charm now, thanks a lot!! I will also resize the home picture, thanks for your kind recommendation and I really appreciate your help!
José Pedro Ferreira
Bulleted text changes colourClosed
General Help on the Theme
Updated November 1, 2019 at 5:57pm
6
Most recent comment from Alexandre Dubois:You are welcome
Brad Shoemaker
Sonaar Interferes with Powerpress FeedClosed
Troubleshooting the Theme
Updated November 1, 2019 at 2:45pm
5
Most recent comment from Max:Hi,we have just added an option in our theme to disable the rss feed generated by Sonaar. We will push an official update within the next 2 weeks. In the meantime, here is the update.See screenshot o ...
Brad Shoemaker
Player isn't Playing External MP3Closed
MP3 Audio Player Plugin
Updated November 1, 2019 at 2:16pm
2
Most recent comment from Brad Shoemaker:And I can close this one as well. I turned off the Real Time Spectral Analyzer. So this now works. My apologies on even opening this one. Once I had some time to read through other issues from other p ...
Marcus Klossek
playlists in artist pageClosed
General Help on the Theme
Updated October 31, 2019 at 8:23pm
4
Most recent comment from Max:you are welcome
paul
SLIDER REVOLUTION UPDATEClosed
General Help on the Theme
Updated October 31, 2019 at 3:31pm
3
Most recent comment from paul:Thanks for your reply Maxime and I totally understand. I was simply curious for now.I will await future updates.Thanks!
sunam
emailClosed
General Help on the Theme
Updated October 31, 2019 at 3:23pm
2
Most recent comment from Max:Hi,This is from Contact Form 7 plugin .. So the template is set directly in the contact form plugin. You can check the official Contact Form 7 faq section here: https://contactform7.com/faq/hope it h ...