Public Tickets
Robey
Music - Parallax Ordering SongsClosed
Troubleshooting the Theme
Updated December 27, 2019 at 1:07am
2
Most recent comment from Max:Hi,To order your playlist, reorganize your publish date of your playlist in the order you want. see video: https://d.pr/v/DtfMc6
juan
Fatal error: Class 'Sonaar_Music' not found in /home/happycom/public_html/wp-content/plugins/sonaar-music-pro/public/class-sonaar-music-pro-public.php on line 105Closed
MP3 Audio Player Plugin
Updated December 27, 2019 at 1:00am
2
Most recent comment from Max:Hi,Have you installed the 2 plugins ?Instructions to install:1) Install and activate sonaar-music.zip2) Install and activate the sonaar-music-pro.zip
The plugins can be download from Sonaar.io > My Ac ...
Robey
Tidal iconClosed
General Help on the Theme
Updated December 27, 2019 at 12:55am
2
Most recent comment from Max:Hi Robey,The icons we loads are from FontsAwesome Library: https://fontawesome.com/I dont think FA has release tidal icon yet. You can submit your request directly to font-awesome here: https://font ...
Robey
Adding sound to video landing pageClosed
General Help on the Theme
Updated December 24, 2019 at 1:32am
3
Most recent comment from Robey:Ah i see.. That's a bummer. Thanks for the info :)
GertJan van Schuppen
Display blog category name on blogpostClosed
General Help on the Theme
Updated December 23, 2019 at 7:31pm
4
Most recent comment from Alexandre Dubois:you are welcome
Sidney
stream not workingClosed
Troubleshooting the Theme
Updated December 23, 2019 at 5:11pm
2
Most recent comment from Max:Ill close this ticket to avoid confusion because of duplication via the live chat.
sunam
theme errorClosed
Troubleshooting the Theme
Updated December 23, 2019 at 5:04pm
2
Most recent comment from Max:Hi,What is your website address so I can check. I cant see your webpage here: https://d.pr/i/wW6DCu
Andrew J Lee
Can't access my backendClosed
Troubleshooting the Theme
Updated December 22, 2019 at 3:23pm
2
Most recent comment from Andrew J Lee:Nevermind, I ended up making a whole new wordpress install.
Mike Dewald
Application HelpClosed
Troubleshooting the Theme
Updated December 21, 2019 at 7:43pm
2
Most recent comment from Mike Dewald:Nevermind. We are just going to upload our shows manually.
Mike Dewald
General QuestionsClosed
Troubleshooting the Theme
Updated December 21, 2019 at 3:18pm
2
Most recent comment from Mike Dewald:i fixed it. The home page has its own separate background color setting. I found this out when reading the manual lol. Sorry I will read through all that before asking another question.
Marlon
How to work with SpotifyClosed
General Help on the Theme
Updated December 21, 2019 at 1:23pm
7
Most recent comment from Marlon:Super!! Thanks for the support : )
Eeva Määttänen
Unable upload the mp3pro plugin automatically, though there are newer versionClosed
MP3 Audio Player Plugin
Updated December 20, 2019 at 4:49pm
2
Most recent comment from Max:Hi,Please try this one attached.We have fixed the automatic updater in that version.
Mike Rowley
Menu FontsClosed
Troubleshooting the Theme
Updated December 20, 2019 at 4:45pm
5
Most recent comment from Max:Umm, make sure to clear your browser cache and maybe your website cache or your CDN's cache if you have any. as I tested with 2 computer here and it works fine.
daniel benton-smith
Plugin UpdateClosed
MP3 Audio Player Plugin
Updated December 19, 2019 at 8:49pm
4
Most recent comment from Max:you're welcome
John
After recent update all template formatting, CSS and top NAV are GONE.Closed
Troubleshooting the Theme
Updated December 18, 2019 at 7:18pm
2
Most recent comment from Max:Hi,Probably just a cache issue.
Go to wp-admin > theme options general setting and disable the option : "Move Dynamic Style to External Stylesheet" then save.You can re enable the option after you sav ...