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Public Tickets

Oren Cohen cannot see somethingClosed Troubleshooting the Theme   Updated September 24, 2019 at 4:22pm   3 Most recent comment from Max:You cannot customize our menu with ELEMENTOR. If you want to use Elementor to use your own menu, you will need to buy Elementor Pro Doug Rider Sticky Player in FooterClosed MP3 Audio Player Plugin   Updated September 24, 2019 at 4:16pm   6 Most recent comment from Max:Ok, let me know if you need help. Oren Cohen zipClosed Troubleshooting the Theme   Updated September 24, 2019 at 10:15am   14 Most recent comment from Oren Cohen:Thanks that worked Mat Murray YouTube videos not updating in Essential Grid unless cache is manually clearedClosed Troubleshooting the Theme   Updated September 23, 2019 at 5:37pm   14 Most recent comment from Max:Yes, I just cleared the cache from Ess Grid > choose your grid and click Settings > Source tab >  and click clear cache PANAKEIA Better display of track and album title on mobileClosed Troubleshooting the Theme   Updated September 23, 2019 at 2:06pm   2 Most recent comment from Max:Touch the track and it will automatically scroll right to left.If you want, you can resize the font with custom css. Unfortunately we cant provide custom css for custom personalization. Manuel Problems to get the contentClosed Troubleshooting the Theme   Updated September 23, 2019 at 2:03pm   2 Most recent comment from Max:Hi,It looks like a JavaScript conflict. Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if t ... daniel benton-smith Download buttonClosed MP3 Audio Player Plugin   Updated September 23, 2019 at 1:53pm   2 Most recent comment from Max:Hi there,Yes there is. Please edit your playlist and you will see a dropdown beside each track. see screenshot: https://d.pr/i/aOe9TWIf you want to link to a file in your media library, see screencas ... Siraj Updated Theme, running slowClosed Troubleshooting the Theme   Updated September 20, 2019 at 12:39pm   2 Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have. Janne Oravisto Licence key activating dos not workClosed General Help on the Theme   Updated September 20, 2019 at 11:33am   2 Most recent comment from Max:HilCould you please provide me access to your wp-admin and I will gladly check the issue you have. ICUK Categorise PlaylistsClosed MP3 Audio Player Plugin   Updated September 20, 2019 at 8:00am   10 Most recent comment from ICUK:Hello Alexandre,Thank you for the update, will give it a go in an hour or so and get back to you,Thanks again :) adam inserting player inter header of pageClosed General Help on the Theme   Updated September 19, 2019 at 3:02pm   5 Most recent comment from Alexandre Dubois:This is the player from our theme. You can find it with the page builder "music player"https://d.pr/free/i/OXq3BK Angelo Streaming podcastClosed Podcast Help on the Theme   Updated September 17, 2019 at 10:24pm   9 Most recent comment from Max:you are welcome Marcus Wordpress Theme Import FulesClosed Troubleshooting the Theme   Updated September 17, 2019 at 3:08pm   6 Most recent comment from Max:You can check the official requirements here: https://docs.elementor.com/article/38-requirements Raf Cardenas Mailchimp integration not workingClosed Troubleshooting the Theme   Updated September 16, 2019 at 7:22pm   14 Most recent comment from Alexandre Dubois:No Audience ID is required. You can test with our API af6c96c81d24c66aa7431139c9f45511-us3You will see it works. I have tested it on your site. Please double check your API. You probably have alread ... Luc Beauchemin MailchimpClosed Troubleshooting the Theme   Updated September 16, 2019 at 6:38pm   4 Most recent comment from Luc Beauchemin:Compris. J'irai donc voir de ce côté.