Public Tickets
Siraj
Updated Theme, running slowClosed
Troubleshooting the Theme
Updated September 20, 2019 at 12:39pm
2
Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have.
Janne Oravisto
Licence key activating dos not workClosed
General Help on the Theme
Updated September 20, 2019 at 11:33am
2
Most recent comment from Max:HilCould you please provide me access to your wp-admin and I will gladly check the issue you have.
ICUK
Categorise PlaylistsClosed
MP3 Audio Player Plugin
Updated September 20, 2019 at 8:00am
10
Most recent comment from ICUK:Hello Alexandre,Thank you for the update, will give it a go in an hour or so and get back to you,Thanks again :)
adam
inserting player inter header of pageClosed
General Help on the Theme
Updated September 19, 2019 at 3:02pm
5
Most recent comment from Alexandre Dubois:This is the player from our theme. You can find it with the page builder "music player"https://d.pr/free/i/OXq3BK
Angelo
Streaming podcastClosed
Podcast Help on the Theme
Updated September 17, 2019 at 10:24pm
9
Most recent comment from Max:you are welcome
Marcus
Wordpress Theme Import FulesClosed
Troubleshooting the Theme
Updated September 17, 2019 at 3:08pm
6
Most recent comment from Max:You can check the official requirements here: https://docs.elementor.com/article/38-requirements
Raf Cardenas
Mailchimp integration not workingClosed
Troubleshooting the Theme
Updated September 16, 2019 at 7:22pm
14
Most recent comment from Alexandre Dubois:No Audience ID is required. You can test with our API af6c96c81d24c66aa7431139c9f45511-us3You will see it works. I have tested it on your site. Please double check your API. You probably have alread ...
Luc Beauchemin
MailchimpClosed
Troubleshooting the Theme
Updated September 16, 2019 at 6:38pm
4
Most recent comment from Luc Beauchemin:Compris. J'irai donc voir de ce côté.
Jonathan Richardson
Warning: strpos() expects parameter 1 to be stringClosed
Troubleshooting the Theme
Updated September 16, 2019 at 5:37pm
6
Most recent comment from Alexandre Dubois:Something wrong was in our code related to the new option "no track skip" released to sonaar v4.7.
Luc Beauchemin
Installation du Elementor Template Kit a échouéClosed
Troubleshooting the Theme
Updated September 16, 2019 at 3:13pm
3
Most recent comment from Luc Beauchemin:Parfait. Il ne fallait pas l'importer comme Extension, mais simplement comme Modèle.
Kieran Plunkett
cant install theme/lifetime membershipClosed
Get Started with the Theme
Updated September 15, 2019 at 2:53pm
15
Most recent comment from Max:Hey Kieran,
sorry for the last message.I sent it to the wrong window. sorry about this.
I strongly recommend CloudWays as one of the best Web hosting in the world right now. It's a very good host ...
Brian Stephens
Error Since Updating THEMEClosed
Troubleshooting the Theme
Updated September 13, 2019 at 9:54pm
5
Most recent comment from Brian Stephens:Thanks so much for all your help today!!
Brian Stephens
Audio Player Not WorkingClosed
MP3 Audio Player Plugin
Updated September 13, 2019 at 9:52pm
6
Most recent comment from Alexandre Dubois:I have fixed the warning issue
Mark
Artist page responsiveClosed
General Help on the Theme
Updated September 12, 2019 at 8:42pm
6
Most recent comment from Alexandre Dubois:The image will alway fill the screen so it have to be croped. The area to fill is not the same if the mobile is horizontal or vertical.
Christian
Deleted Youtube Ess GridClosed
General Help on the Theme
Updated September 12, 2019 at 1:20pm
2
Most recent comment from Alexandre Dubois:Hi Christian,Please unzip the file attached on this post. Go to wp-admin>Ess. GridÌmport/ExportAnd import the json file.