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Public Tickets

Raf Cardenas Elementor not workingClosed Troubleshooting the Theme   Updated August 21, 2019 at 12:25am   7 Most recent comment from Raf Cardenas:Thanks for the video, no longer getting the error message. You can close this out. I'll take a look at Mailchimp issue tomorrow. Thanks again... paul Custom post type duplicate contentClosed Troubleshooting the Theme   Updated August 20, 2019 at 2:44pm   8 Most recent comment from Max:Have a nice day David Thornton presales supportClosed Get Started with the Theme   Updated August 20, 2019 at 12:20pm   4 Most recent comment from Max:Hi,We support these streaming servers along with our real-time spectrum soundwave:- Local MP3- Icecast- Libsyn- Stitcher- Shoutcast- Mixcloud- Amazon S3- or any hosting that you control the .htaccess. ... Yannick Audio PlayerClosed Troubleshooting the Theme   Updated August 19, 2019 at 3:04pm   2 Most recent comment from Max:You seem to have a lot of error with your cors policy : https://d.pr/i/Ykk6NOplease check with your hosting provider. Damian Palmer 500 Error on saving changes on theme optionsClosed Troubleshooting the Theme   Updated August 19, 2019 at 2:55pm   2 Most recent comment from Max:Hi,You are the first who report this. For now, I dont see anything related to the theme.The first thing I'd recommend is that you check with your hosting provider to see where's the curlpit. ... paul Change CPT slugClosed General Help on the Theme   Updated August 16, 2019 at 4:31pm   2 Most recent comment from Alexandre Dubois:Hello Paul, Please follow the instruction here:https://sonaar.ticksy.com/article/12398/ Erik Desrosiers Menu loading problemClosed Troubleshooting the Theme   Updated August 16, 2019 at 4:25pm   8 Most recent comment from Alexandre Dubois:Bonjour Erik, Le logo du menu est intégé avec du code JS. Nous attendons donc que le logo soit intégré avant de faire apparaître le menu. Vous pouvez utiliser ce code css pour que le menu soit ... gregdei "empty" image in playlistClosed Troubleshooting the Theme   Updated August 16, 2019 at 4:09pm   13 Most recent comment from Alexandre Dubois:You are welcome Jeff Weidner Google AnalyticsClosed Get Started with the Theme   Updated August 15, 2019 at 2:16pm   2 Most recent comment from Alexandre Dubois:Hi Jeff,Please try this plugin https://wordpress.org/plugins/google-analytics-dashboard-for-wp/ GertJan van Schuppen Problem with page 'Edit with elementor'Closed Troubleshooting the Theme   Updated August 15, 2019 at 7:14am   3 Most recent comment from GertJan van Schuppen:Thanks! It worked! Erik Desrosiers Essential Grid not loading properlyClosed Troubleshooting the Theme   Updated August 14, 2019 at 9:25pm   7 Most recent comment from Alexandre Dubois:Je ne sais pas si Breeze a une option pour le minify JS, Mais si elle en a une, vous pouvez essayer de le desactiver. David Vega install - standup filesClosed Troubleshooting the Theme   Updated August 14, 2019 at 4:42pm   2 Most recent comment from Alexandre Dubois:Hi, Please unzip your file. The theme file is inside the theme folder.theme/sonaar.zip insidesounds homepage settingsClosed Troubleshooting the Theme   Updated August 13, 2019 at 6:28pm   4 Most recent comment from Alexandre Dubois:You are welcome Erik Desrosiers Using Elementor for single artist pagesClosed Troubleshooting the Theme   Updated August 13, 2019 at 3:00pm   3 Most recent comment from Alexandre Dubois:Well done Sterling Williams My new client is having issues with reliable audio/sound player playbackClosed General Help on the Theme   Updated August 13, 2019 at 2:58pm   17 Most recent comment from Alexandre Dubois:Hi, Maxime is gone for the week. He will read your message next monday.