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Public Tickets

David Vega install - standup filesClosed Troubleshooting the Theme   Updated August 14, 2019 at 4:42pm   2 Most recent comment from Alexandre Dubois:Hi, Please unzip your file. The theme file is inside the theme folder.theme/sonaar.zip insidesounds homepage settingsClosed Troubleshooting the Theme   Updated August 13, 2019 at 6:28pm   4 Most recent comment from Alexandre Dubois:You are welcome Erik Desrosiers Using Elementor for single artist pagesClosed Troubleshooting the Theme   Updated August 13, 2019 at 3:00pm   3 Most recent comment from Alexandre Dubois:Well done Sterling Williams My new client is having issues with reliable audio/sound player playbackClosed General Help on the Theme   Updated August 13, 2019 at 2:58pm   17 Most recent comment from Alexandre Dubois:Hi, Maxime is gone for the week. He will read your message next monday.  Donovan Thompson` Recent purchase and set upClosed Get Started with the Theme   Updated August 12, 2019 at 8:36pm   2 Most recent comment from Alexandre Dubois:Hi, No worry. You dont have paid for hosting.You can download the Sonaar theme from your Sonaar Account. Login at https://sonaar.io/login then go to My Account > Licenses > View Details and Downloads ... Dave Johnson progress bar not working when playing musicClosed Troubleshooting the Theme   Updated August 12, 2019 at 8:31pm   4 Most recent comment from Alexandre Dubois:You are welcome Maksim WoocommerceClosed Get Started with the Theme   Updated August 12, 2019 at 3:11pm   2 Most recent comment from Alexandre Dubois:Hello Maksim, Yes our player will generate a wave for each tracks. Our player plays mp3 from the playlsit post. So you will probably need to linked your mp3 to the woocommerce product and the sonaar ... insidesounds editing main menu appearanceClosed General Help on the Theme   Updated August 9, 2019 at 8:44pm   7 Most recent comment from Max:The theme options are saved dynamically. Your server does not interpret our dynamic style sheet as a regular stylesheet : https://d.pr/i/vUAniSA work around is to move the dynamic style sheet to Exte ... Erik Desrosiers Problem with permalinksClosed Troubleshooting the Theme   Updated August 9, 2019 at 8:30pm   20 Most recent comment from Max:Also, please try to install Classic Editor plugin. I think this will fix your permalink issue. Erik Desrosiers Album covert art disappears + audio player backgroundClosed Troubleshooting the Theme   Updated August 9, 2019 at 6:19am   4 Most recent comment from Erik Desrosiers:This was resolved by migrating from Dreamhost to Cloudways. Erik Desrosiers Website slowClosed Troubleshooting the Theme   Updated August 9, 2019 at 5:44am   8 Most recent comment from Erik Desrosiers:Cloudways solved my problem. I'll be migrating all my Wordpress websites away from Dreamhost now. Thanks for the great suggestion! Erik Desrosiers Essential grid images not loadingClosed Troubleshooting the Theme   Updated August 9, 2019 at 5:43am   3 Most recent comment from Erik Desrosiers:This was resolved by switching from Dreamhost to Cloudways Victor Salamanqués External Audio link ERRORClosed General Help on the Theme   Updated August 9, 2019 at 4:51am   3 Most recent comment from Victor Salamanqués:It works! Thank you Brandon Dixon Cancel RenewalClosed General Help on the Theme   Updated August 9, 2019 at 12:55am   6 Most recent comment from Max:Your username/email is [email protected] John Griffith eventsClosed General Help on the Theme   Updated August 9, 2019 at 12:33am   2 Most recent comment from Max:Hi, We don't have such option to sort the order in the event I'm sorry.