Public Tickets
Donovan Thompson`
Recent purchase and set upClosed
Get Started with the Theme
Updated August 12, 2019 at 8:36pm
2
Most recent comment from Alexandre Dubois:Hi, No worry. You dont have paid for hosting.You can download the Sonaar theme from your Sonaar Account. Login at https://sonaar.io/login then go to My Account > Licenses > View Details and Downloads ...
Dave Johnson
progress bar not working when playing musicClosed
Troubleshooting the Theme
Updated August 12, 2019 at 8:31pm
4
Most recent comment from Alexandre Dubois:You are welcome
Maksim
WoocommerceClosed
Get Started with the Theme
Updated August 12, 2019 at 3:11pm
2
Most recent comment from Alexandre Dubois:Hello Maksim, Yes our player will generate a wave for each tracks. Our player plays mp3 from the playlsit post. So you will probably need to linked your mp3 to the woocommerce product and the sonaar ...
insidesounds
editing main menu appearanceClosed
General Help on the Theme
Updated August 9, 2019 at 8:44pm
7
Most recent comment from Max:The theme options are saved dynamically. Your server does not interpret our dynamic style sheet as a regular stylesheet : https://d.pr/i/vUAniSA work around is to move the dynamic style sheet to Exte ...
Erik Desrosiers
Problem with permalinksClosed
Troubleshooting the Theme
Updated August 9, 2019 at 8:30pm
20
Most recent comment from Max:Also, please try to install Classic Editor plugin. I think this will fix your permalink issue.
Erik Desrosiers
Album covert art disappears + audio player backgroundClosed
Troubleshooting the Theme
Updated August 9, 2019 at 6:19am
4
Most recent comment from Erik Desrosiers:This was resolved by migrating from Dreamhost to Cloudways.
Erik Desrosiers
Website slowClosed
Troubleshooting the Theme
Updated August 9, 2019 at 5:44am
8
Most recent comment from Erik Desrosiers:Cloudways solved my problem. I'll be migrating all my Wordpress websites away from Dreamhost now. Thanks for the great suggestion!
Erik Desrosiers
Essential grid images not loadingClosed
Troubleshooting the Theme
Updated August 9, 2019 at 5:43am
3
Most recent comment from Erik Desrosiers:This was resolved by switching from Dreamhost to Cloudways
Victor Salamanqués
External Audio link ERRORClosed
General Help on the Theme
Updated August 9, 2019 at 4:51am
3
Most recent comment from Victor Salamanqués:It works! Thank you
Brandon Dixon
Cancel RenewalClosed
General Help on the Theme
Updated August 9, 2019 at 12:55am
6
Most recent comment from Max:Your username/email is [email protected]
John Griffith
eventsClosed
General Help on the Theme
Updated August 9, 2019 at 12:33am
2
Most recent comment from Max:Hi, We don't have such option to sort the order in the event I'm sorry.
Mike Brown
plugin not working correctly with themeClosed
Troubleshooting the Theme
Updated August 9, 2019 at 12:32am
2
Most recent comment from Max:Hi, If a third party plugin is not ajaxifed and don't work with a Ajax theme, and you really want to use that third party plugin, you can turn off ajax in the theme by going to wp-admin > theme ...
Mat Murray
WooCommerce product tabs not showing in frontendClosed
Troubleshooting the Theme
Updated August 8, 2019 at 2:23pm
9
Most recent comment from Mat Murray:Perfect. Thanks!
Mat Murray
Make WooCommerce 'Products' and 'Product Archive' elements look the same in mobile viewClosed
General Help on the Theme
Updated August 8, 2019 at 1:15pm
2
Most recent comment from Max:Hi there,i dont know, I never done it.. For WooCommerce stuff, you might want to check on the woocommerce forums.For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wp ...
Jamie McClennan
Audio player forces website to reloadClosed
Troubleshooting the Theme
Updated August 8, 2019 at 10:01am
2
Most recent comment from Jamie McClennan:It's all fixed. Don't know how... Thanks :)