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Public Tickets

gregdei "empty" image in playlistClosed Troubleshooting the Theme   Updated August 16, 2019 at 4:09pm   13 Most recent comment from Alexandre Dubois:You are welcome Jeff Weidner Google AnalyticsClosed Get Started with the Theme   Updated August 15, 2019 at 2:16pm   2 Most recent comment from Alexandre Dubois:Hi Jeff,Please try this plugin https://wordpress.org/plugins/google-analytics-dashboard-for-wp/ GertJan van Schuppen Problem with page 'Edit with elementor'Closed Troubleshooting the Theme   Updated August 15, 2019 at 7:14am   3 Most recent comment from GertJan van Schuppen:Thanks! It worked! Erik Desrosiers Essential Grid not loading properlyClosed Troubleshooting the Theme   Updated August 14, 2019 at 9:25pm   7 Most recent comment from Alexandre Dubois:Je ne sais pas si Breeze a une option pour le minify JS, Mais si elle en a une, vous pouvez essayer de le desactiver. David Vega install - standup filesClosed Troubleshooting the Theme   Updated August 14, 2019 at 4:42pm   2 Most recent comment from Alexandre Dubois:Hi, Please unzip your file. The theme file is inside the theme folder.theme/sonaar.zip insidesounds homepage settingsClosed Troubleshooting the Theme   Updated August 13, 2019 at 6:28pm   4 Most recent comment from Alexandre Dubois:You are welcome Erik Desrosiers Using Elementor for single artist pagesClosed Troubleshooting the Theme   Updated August 13, 2019 at 3:00pm   3 Most recent comment from Alexandre Dubois:Well done Donovan Thompson` Recent purchase and set upClosed Get Started with the Theme   Updated August 12, 2019 at 8:36pm   2 Most recent comment from Alexandre Dubois:Hi, No worry. You dont have paid for hosting.You can download the Sonaar theme from your Sonaar Account. Login at https://sonaar.io/login then go to My Account > Licenses > View Details and Downloads ... Dave Johnson progress bar not working when playing musicClosed Troubleshooting the Theme   Updated August 12, 2019 at 8:31pm   4 Most recent comment from Alexandre Dubois:You are welcome Maksim WoocommerceClosed Get Started with the Theme   Updated August 12, 2019 at 3:11pm   2 Most recent comment from Alexandre Dubois:Hello Maksim, Yes our player will generate a wave for each tracks. Our player plays mp3 from the playlsit post. So you will probably need to linked your mp3 to the woocommerce product and the sonaar ... insidesounds editing main menu appearanceClosed General Help on the Theme   Updated August 9, 2019 at 8:44pm   7 Most recent comment from Max:The theme options are saved dynamically. Your server does not interpret our dynamic style sheet as a regular stylesheet : https://d.pr/i/vUAniSA work around is to move the dynamic style sheet to Exte ... Erik Desrosiers Problem with permalinksClosed Troubleshooting the Theme   Updated August 9, 2019 at 8:30pm   20 Most recent comment from Max:Also, please try to install Classic Editor plugin. I think this will fix your permalink issue. Erik Desrosiers Album covert art disappears + audio player backgroundClosed Troubleshooting the Theme   Updated August 9, 2019 at 6:19am   4 Most recent comment from Erik Desrosiers:This was resolved by migrating from Dreamhost to Cloudways. Erik Desrosiers Website slowClosed Troubleshooting the Theme   Updated August 9, 2019 at 5:44am   8 Most recent comment from Erik Desrosiers:Cloudways solved my problem. I'll be migrating all my Wordpress websites away from Dreamhost now. Thanks for the great suggestion! Erik Desrosiers Essential grid images not loadingClosed Troubleshooting the Theme   Updated August 9, 2019 at 5:43am   3 Most recent comment from Erik Desrosiers:This was resolved by switching from Dreamhost to Cloudways