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Public Tickets

Tye contact pagesClosed General Help on the Theme   Updated August 7, 2019 at 8:34pm   9 Most recent comment from Max:go back in revision as I sent you in the screenshot and save. José Pedro Ferreira Installing Sonaar ThemeClosed Get Started with the Theme   Updated August 7, 2019 at 4:45pm   13 Most recent comment from Alexandre Dubois:It is already set to black now. I have node nothing. Please clear your cache. Tyrell Vaughn Scrolling on Mobile DeviceClosed Troubleshooting the Theme   Updated August 6, 2019 at 3:07pm   6 Most recent comment from Max:Please update your theme and plugins. you are running version 2.3 and we are now at version 4.4.1How do I update my theme ? ---------------------------------------------- V.4.3.1 - 2019.06.20 -------- ... GertJan van Schuppen Template for a category is not showing the image in the right dimensionsClosed Troubleshooting the Theme   Updated August 6, 2019 at 1:37pm   3 Most recent comment from GertJan van Schuppen:Awesome, thank you very much!GertJan duane engstrom player not workingClosed Troubleshooting the Theme   Updated August 5, 2019 at 2:50pm   3 Most recent comment from Max:Hi,If you mean that the continuous sticky footer player is not working, its because the song you are trying to play comes from Apple music. You cannot play Apple Music streaming tracks into a custom M ... introvartsounds Music Player for Mobile ViewClosed Troubleshooting the Theme   Updated August 5, 2019 at 2:40pm   2 Most recent comment from Max:Thanks for your input Introvartsounds. We will consider this in our next roadmap meeting with our team. soralia gonthier CSS filterClosed General Help on the Theme   Updated August 2, 2019 at 3:15pm   3 Most recent comment from Alexandre Dubois:Bien joué Mat Murray Error when saving in backendClosed Troubleshooting the Theme   Updated August 2, 2019 at 8:29am   3 Most recent comment from Mat Murray:Thanks! Christian update events via mobile deviceClosed General Help on the Theme   Updated August 1, 2019 at 8:49pm   2 Most recent comment from Alexandre Dubois:Hello Cristian,No app is available. You have to deal with the wordpress dashboard Alex Lykesas Some errorrs in youtube embed playerClosed Troubleshooting the Theme   Updated August 1, 2019 at 6:54pm   5 Most recent comment from Alex Lykesas:oh ok maybe some addon makes this. Alex Lykesas Apex Elementor themeClosed Troubleshooting the Theme   Updated August 1, 2019 at 6:46pm   6 Most recent comment from Alexandre Dubois:Thanks Alex Erik Desrosiers Scroll amount to trigger mini menuClosed General Help on the Theme   Updated July 31, 2019 at 6:45pm   4 Most recent comment from Erik Desrosiers:Figured it out. Those were indeed the values to tweak, however I needed to modify the minified javascript file which was in the same folder (classic.min.js) insidesounds editing page templateClosed General Help on the Theme   Updated July 31, 2019 at 5:10pm   2 Most recent comment from Alexandre Dubois:Hi there, This page has only one element. A Essential Grid element.To manage this grid you have to go to wp-admin­>Ess. GridClick on the setting button for the grid setting and click on skin for the ... James licenseClosed Get Started with the Theme   Updated July 30, 2019 at 11:54pm   3 Most recent comment from James:Still having the same issues having followed recommended steps in messenger and experiencing new errors now caused by the required plugins Trevor Sewell error message when installing the sonaar themeClosed Troubleshooting the Theme   Updated July 30, 2019 at 5:47pm   2 Most recent comment from Alexandre Dubois:Hi, May I have a login credential to the wp-admin?