Public Tickets
Matthew
Disabling plugin on mobileClosed
MP3 Audio Player Plugin
Updated July 23, 2023 at 1:06pm
4
Most recent comment from Max:Unfortunately I have not tested this solution at all, feel free to modify the theme files as you wish, but this type of customization is beyond the scope of our free support I'm afraid.
Myles
Using Music and Podcast Website TypesClosed
MP3 Audio Player Plugin
Updated July 23, 2023 at 1:03pm
2
Most recent comment from Max:Hi,the Website Type options (music, podcast, radio), are only used for admin to see the labels in the dashboard renamed according to the type of website he is building. If you want to create a music a ...
Jeremy Ryan
New Feature RequestsClosed
MP3 Audio Player Plugin
Updated July 23, 2023 at 12:34pm
8
Most recent comment from Max:Thank you!! you made my day !
Lukas
Move mouse to see Play ButtonClosed
MP3 Audio Player Plugin
Updated July 20, 2023 at 8:20am
7
Most recent comment from Lukas:Yeah, strange. Again. Thanks for helping out again. Very fast as always :)
Julian
Display time on mobile playerClosed
MP3 Audio Player Plugin
Updated July 19, 2023 at 1:08pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Wesley
Prev/Next Button Not Showing on MiniPlayerClosed
MP3 Audio Player Plugin
Updated July 17, 2023 at 3:09pm
2
Most recent comment from Alexandre Dubois:Hi Wesley, The boxed layout is designed without next and prev buttons. The navigation have to be done through the tracklist.
Jeff
Songs missing from mp3 playerClosed
MP3 Audio Player Plugin
Updated July 17, 2023 at 1:59pm
2
Most recent comment from Max:Hello Jeff,please read this article: https://sonaar.ticksy.com//ticket/3137000/
Rodrigo
Problem with Continuous Player when switching between icecast stream and audio fileClosed
MP3 Audio Player Plugin
Updated July 17, 2023 at 1:52pm
5
Most recent comment from Alexandre Dubois:Hi Rodrigo, Sorry for the wait, we dont work during weekend. And thanks for all the investigation you did. The load sonaar scripts on every pages is usefull when we want to call the sticky player wit ...
Fausto Caceres
sticky player / radio streamClosed
MP3 Audio Player Plugin
Updated July 15, 2023 at 11:52pm
3
Most recent comment from Fausto Caceres:I see. Thank you. I will try that.
HAMILTON
How Can I add my Radio URL Streaming in Player SonaarClosed
MP3 Audio Player Plugin
Updated July 14, 2023 at 8:18pm
6
Most recent comment from Alexandre Dubois:Hi Hamilton, Please update first Sonaar MP3 Player and Sonaar MP3 Player Pro.
Hollow
Removing a section of the lightboxClosed
MP3 Audio Player Plugin
Updated July 14, 2023 at 2:21pm
2
Most recent comment from Max:Hi,The only way is to do this with custom CSS. Please note that providing custom CSS to customize your website is beyond the scope of our free support. For this, we have a customization service that ...
Emil Vettainen
sticky bar - mobileClosed
MP3 Audio Player Plugin
Updated July 13, 2023 at 8:16pm
2
Most recent comment from Max:Unfortunately, the sticky bar on desktop is designed to display much more info than a mobile display. If you want to have the exact same view, you will need to use custom CSS which we is beyond the s ...
Víctor Rodríguez
player not working with external sourceClosed
MP3 Audio Player Plugin
Updated July 13, 2023 at 3:35pm
29
Most recent comment from Max:Im closing this ticket since its a duplication of https://sonaar.ticksy.com/ticket/3412203/this will prevent duplication and confusion. Please reply on the other ticket.
Nico Larisch PRO Lifetime
How to upload 3 Songs over the CSV importer for only one playlistClosed
MP3 Audio Player Plugin
Updated July 13, 2023 at 2:46pm
6
Most recent comment from Alexandre Dubois:Hi Nico, Can you please provide the CSV file you are using. The one you have shared with me has a different playlist_name on every lines.
Eric
MP3 Music Player Pro Version – Starter + Templates AddonClosed
MP3 Audio Player Plugin
Updated July 12, 2023 at 5:28pm
2
Most recent comment from Alexandre Dubois:Hi Eric, We will work on documentation about the Carousel soon. I recommend you to use elementor editor, it will be by far easier to set the carousel. Otherwise you have to use this shortcode parem ...