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Public Tickets

Lukas Naming BugClosed MP3 Audio Player Plugin   Updated May 25, 2023 at 5:28pm   6 Most recent comment from Alexandre Dubois:You are welcome Arthur Mini Player in WidgetClosed MP3 Audio Player Plugin   Updated May 25, 2023 at 3:40pm   3 Most recent comment from Arthur:Thank so much again Max. Fixed all here. Many blessings. DJSmile Player not loadingClosed MP3 Audio Player Plugin   Updated May 23, 2023 at 3:35pm   4 Most recent comment from Alexandre Dubois:The issue is caused by a conglict with the SiteGround Optimizer plugin and the ajax navigation Ariful CommentClosed MP3 Audio Player Plugin   Updated May 20, 2023 at 4:56pm   2 Most recent comment from Max:Hi Which comment section are you referring to? Can you elaborate on the issue you have?  grant thompson IOS compatibilityClosed MP3 Audio Player Plugin   Updated May 18, 2023 at 12:44pm   2 Most recent comment from Max:Hello Grant,It should be compatible with iOS 15 and higher. We try to make our player the most cross-browser compatible we can.The player is compatible with the new GA4. (Google Universal Analytics is ... rickstephenrick May download remotely hosted MP3Closed MP3 Audio Player Plugin   Updated May 18, 2023 at 12:41pm   4 Most recent comment from Max:Hi Rick,yes its possibe on Mac as well. see screenshot: https://drops.sonaar.io/i/XdHbgV Jordon Cheung iOS safari lock screen artwork displayClosed MP3 Audio Player Plugin   Updated May 17, 2023 at 11:39pm   6 Most recent comment from Max:Yes absolutely  William Short code API down?Closed MP3 Audio Player Plugin   Updated May 17, 2023 at 1:36pm   2 Most recent comment from Max:Hi,This is a duplicated ticket of https://sonaar.ticksy.com/ticket/3371980I will close this ticket to prevent confusion and duplication. Josh Sticky PlayerClosed MP3 Audio Player Plugin   Updated May 17, 2023 at 4:03am   2 Most recent comment from Max:Hi, You need to turn off continuous audio player in wp-admin > mp3 player > settings > sticky player  Ariful ADD ITEM Target Player IDClosed MP3 Audio Player Plugin   Updated May 16, 2023 at 9:28pm   2 Most recent comment from Alexandre Dubois:Hi, Through the elementor editor. Select the mp3 player. Click on the advanced tag.And set an ID hereWhy adding an ID? This is really not required. If you are asking why, it is probably because you d ... Julian Visual buffering indicator when track loadingClosed MP3 Audio Player Plugin   Updated May 15, 2023 at 4:56pm   7 Most recent comment from Julian:The time of the delay fluctuates and sometimes is substantially longer. But it will presumably be affected by the user's connection speed. Thanks for adding it as a feature request.  Gaël DURAND How to remove an itemClosed MP3 Audio Player Plugin   Updated May 8, 2023 at 2:30pm   3 Most recent comment from Gaël DURAND:Thanks! I can't see this top bar anymore. Arthur PlayerClosed MP3 Audio Player Plugin   Updated May 8, 2023 at 1:41pm   4 Most recent comment from Max:HiPlease note that we dont usually provide custom CSS to personalize and customize your site. We do have a service for that. In this case, I will do an exception but i wont be able to help for customi ... Abhishek Chauhan loading of sticky player on homepageClosed MP3 Audio Player Plugin   Updated May 2, 2023 at 3:38pm   5 Most recent comment from Alexandre Dubois:You are welcome mike rhodes version 4.5.1Closed MP3 Audio Player Plugin   Updated May 1, 2023 at 6:34pm   2 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.