Public Tickets
mattia
Get track infosClosed
MP3 Audio Player Plugin
Updated June 6, 2023 at 9:40pm
4
Most recent comment from Max:Hi,Pro version is required to get support to guide you in the right direction. You can purchase your license here: https://sonaar.io/mp3-audio-player-pro/pricing
Grant Holmes
Critical site failureClosed
MP3 Audio Player Plugin
Updated June 7, 2023 at 9:31pm
8
Most recent comment from Grant Holmes:Confirming all is well- now working fine. Thanks Max!Feel free to close thisGrant
Mansoor
song titlesClosed
MP3 Audio Player Plugin
Updated June 5, 2023 at 8:40pm
5
Most recent comment from Max:the json you specify is not reachable: https://securentg.com/api/nowplaying_static/station_877.json thats why it does not work
Daniel
Reports track user listening?Closed
MP3 Audio Player Plugin
Updated June 2, 2023 at 4:22pm
2
Most recent comment from Max:Hi, The statistic about the users will be the one provided by Google Analytics. More info here https://support.google.com/analytics/answer/6339208?hl=en#zippy=%2Cin-this-article
Adeviye
on pro version wp login problamClosed
MP3 Audio Player Plugin
Updated June 2, 2023 at 2:18pm
2
Most recent comment from Max:Hi,we have replied you on Facebook messenger.
James
Playlist postsClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 5:28pm
10
Most recent comment from James:Thanks for the guidance Max. We can close the ticket. Best,Jim
Access Lab
Template for podcast episodeClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 1:45pm
7
Most recent comment from Alexandre Dubois:Hi, 1) You can change the heading through the shortcode setting. Please try this. Go to wp-admin>mp3 player>settings>widget player>single post settingAnd enable the "Use Advanced Player Shortcode f ...
rickstephenrick May
image formatClosed
MP3 Audio Player Plugin
Updated May 29, 2023 at 4:18pm
2
Most recent comment from Max:Hi,its recommend you upload square image in JPG format 600px x 600px.png files are very heavy because its not a compressed format.
Arthur
Mp3 Audio Player WidgetClosed
MP3 Audio Player Plugin
Updated May 27, 2023 at 5:44pm
5
Most recent comment from Max:Hi, Perhaps I recommend you to hire a freelance developer than a web agency(like us). Our hourly rate is $80 while you can find freelancer for about $20 to $30/hour.
CoolKay
pre-purchase questionsClosed
MP3 Audio Player Plugin
Updated May 26, 2023 at 5:14pm
4
Most recent comment from Max:Yes you can do everything you asked. For Woocommerce, you will need the mp3 audio player pro business plan which include full wc support, search and custom filters.
Darran
Stopped workingClosed
MP3 Audio Player Plugin
Updated May 26, 2023 at 2:30pm
2
Most recent comment from Max:I can't seem to be able to reproduce on my computer. I can play the track on your homepage. see screenshot https://drops.sonaar.io/i/yTnZFD Could you please elaborate on the steps to reproduce ...
Lukas
Naming BugClosed
MP3 Audio Player Plugin
Updated May 25, 2023 at 5:28pm
6
Most recent comment from Alexandre Dubois:You are welcome
Arthur
Mini Player in WidgetClosed
MP3 Audio Player Plugin
Updated May 25, 2023 at 3:40pm
3
Most recent comment from Arthur:Thank so much again Max. Fixed all here. Many blessings.
DJSmile
Player not loadingClosed
MP3 Audio Player Plugin
Updated May 23, 2023 at 3:35pm
4
Most recent comment from Alexandre Dubois:The issue is caused by a conglict with the SiteGround Optimizer plugin and the ajax navigation
Ariful
CommentClosed
MP3 Audio Player Plugin
Updated May 20, 2023 at 4:56pm
2
Most recent comment from Max:Hi Which comment section are you referring to? Can you elaborate on the issue you have?