Public Tickets
Ariful
Views CountClosed
MP3 Audio Player Plugin
Updated June 12, 2023 at 1:45pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Nicholas Griffin
Accessing API data for Downloads/StreamsClosed
MP3 Audio Player Plugin
Updated June 9, 2023 at 12:52pm
4
Most recent comment from Max:Yes
Jacques Siboni
No display of tracksClosed
MP3 Audio Player Plugin
Updated June 8, 2023 at 4:40pm
2
Most recent comment from Max:Hi Jacques,Could you please provide me access to your wp-admin and I will gladly check the issue you have.
mike
Importing TemplatesClosed
MP3 Audio Player Plugin
Updated June 8, 2023 at 12:22am
2
Most recent comment from Max:Hi, You need to enable Flex container first. Go to wp-admin > Elementor > Settings > Advanced and activate Flex Container. Once it's activated, it will work.
Rixer Records
Limit Per PageClosed
MP3 Audio Player Plugin
Updated June 7, 2023 at 4:05am
9
Most recent comment from Max:You are welcome
mattia
Get track infosClosed
MP3 Audio Player Plugin
Updated June 6, 2023 at 9:40pm
4
Most recent comment from Max:Hi,Pro version is required to get support to guide you in the right direction. You can purchase your license here: https://sonaar.io/mp3-audio-player-pro/pricing
Grant Holmes
Critical site failureClosed
MP3 Audio Player Plugin
Updated June 7, 2023 at 9:31pm
8
Most recent comment from Grant Holmes:Confirming all is well- now working fine. Thanks Max!Feel free to close thisGrant
Mansoor
song titlesClosed
MP3 Audio Player Plugin
Updated June 5, 2023 at 8:40pm
5
Most recent comment from Max:the json you specify is not reachable: https://securentg.com/api/nowplaying_static/station_877.json thats why it does not work
Daniel
Reports track user listening?Closed
MP3 Audio Player Plugin
Updated June 2, 2023 at 4:22pm
2
Most recent comment from Max:Hi, The statistic about the users will be the one provided by Google Analytics. More info here https://support.google.com/analytics/answer/6339208?hl=en#zippy=%2Cin-this-article
Adeviye
on pro version wp login problamClosed
MP3 Audio Player Plugin
Updated June 2, 2023 at 2:18pm
2
Most recent comment from Max:Hi,we have replied you on Facebook messenger.
James
Playlist postsClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 5:28pm
10
Most recent comment from James:Thanks for the guidance Max. We can close the ticket. Best,Jim
Access Lab
Template for podcast episodeClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 1:45pm
7
Most recent comment from Alexandre Dubois:Hi, 1) You can change the heading through the shortcode setting. Please try this. Go to wp-admin>mp3 player>settings>widget player>single post settingAnd enable the "Use Advanced Player Shortcode f ...
rickstephenrick May
image formatClosed
MP3 Audio Player Plugin
Updated May 29, 2023 at 4:18pm
2
Most recent comment from Max:Hi,its recommend you upload square image in JPG format 600px x 600px.png files are very heavy because its not a compressed format.
Arthur
Mp3 Audio Player WidgetClosed
MP3 Audio Player Plugin
Updated May 27, 2023 at 5:44pm
5
Most recent comment from Max:Hi, Perhaps I recommend you to hire a freelance developer than a web agency(like us). Our hourly rate is $80 while you can find freelancer for about $20 to $30/hour.
CoolKay
pre-purchase questionsClosed
MP3 Audio Player Plugin
Updated May 26, 2023 at 5:14pm
4
Most recent comment from Max:Yes you can do everything you asked. For Woocommerce, you will need the mp3 audio player pro business plan which include full wc support, search and custom filters.