Public Tickets
Rodrigo
Problem with Continuous Player when switching between icecast stream and audio fileClosed
MP3 Audio Player Plugin
Updated July 17, 2023 at 1:52pm
5
Most recent comment from Alexandre Dubois:Hi Rodrigo, Sorry for the wait, we dont work during weekend. And thanks for all the investigation you did. The load sonaar scripts on every pages is usefull when we want to call the sticky player wit ...
Fausto Caceres
sticky player / radio streamClosed
MP3 Audio Player Plugin
Updated July 15, 2023 at 11:52pm
3
Most recent comment from Fausto Caceres:I see. Thank you. I will try that.
HAMILTON
How Can I add my Radio URL Streaming in Player SonaarClosed
MP3 Audio Player Plugin
Updated July 14, 2023 at 8:18pm
6
Most recent comment from Alexandre Dubois:Hi Hamilton, Please update first Sonaar MP3 Player and Sonaar MP3 Player Pro.
Hollow
Removing a section of the lightboxClosed
MP3 Audio Player Plugin
Updated July 14, 2023 at 2:21pm
2
Most recent comment from Max:Hi,The only way is to do this with custom CSS. Please note that providing custom CSS to customize your website is beyond the scope of our free support. For this, we have a customization service that ...
Emil Vettainen
sticky bar - mobileClosed
MP3 Audio Player Plugin
Updated July 13, 2023 at 8:16pm
2
Most recent comment from Max:Unfortunately, the sticky bar on desktop is designed to display much more info than a mobile display. If you want to have the exact same view, you will need to use custom CSS which we is beyond the s ...
Víctor Rodríguez
player not working with external sourceClosed
MP3 Audio Player Plugin
Updated July 13, 2023 at 3:35pm
29
Most recent comment from Max:Im closing this ticket since its a duplication of https://sonaar.ticksy.com/ticket/3412203/this will prevent duplication and confusion. Please reply on the other ticket.
Nico Larisch PRO Lifetime
How to upload 3 Songs over the CSV importer for only one playlistClosed
MP3 Audio Player Plugin
Updated July 13, 2023 at 2:46pm
6
Most recent comment from Alexandre Dubois:Hi Nico, Can you please provide the CSV file you are using. The one you have shared with me has a different playlist_name on every lines.
Eric
MP3 Music Player Pro Version – Starter + Templates AddonClosed
MP3 Audio Player Plugin
Updated July 12, 2023 at 5:28pm
2
Most recent comment from Alexandre Dubois:Hi Eric, We will work on documentation about the Carousel soon. I recommend you to use elementor editor, it will be by far easier to set the carousel. Otherwise you have to use this shortcode parem ...
Asif
How to get find endpoint or rest api url which is use in flutterClosed
MP3 Audio Player Plugin
Updated July 12, 2023 at 1:35pm
2
Most recent comment from Alexandre Dubois:Hi Asif, Sorry, due at vacations, no customer support was avialable since last friday. I dont get what are you trying to do. Can you please provide more details?
EICParis
Sticky Player showing on all pagesClosed
MP3 Audio Player Plugin
Updated July 12, 2023 at 4:33am
4
Most recent comment from EICParis:No. It looks like I have resolved the issue. Thanks
Steven
add close option on playerClosed
MP3 Audio Player Plugin
Updated July 5, 2023 at 8:41pm
2
Most recent comment from Alexandre Dubois:Hi Steven, No, the sticky player doesnt have a close button. Only a hide button.
mike
upgrade - play button?Closed
MP3 Audio Player Plugin
Updated July 5, 2023 at 5:42pm
7
Most recent comment from Alexandre Dubois:Hi Mike, I did the fix directly in the plugin core. For now, if you re-install the plugin, the issue will be back, but no worries, the fix will be part of the next plugin version.
Julian
Play button needs pressing twice to playClosed
MP3 Audio Player Plugin
Updated July 4, 2023 at 10:15pm
9
Most recent comment from Max:Can you replicate the issue when you are login in as well ?
James
Styling audio playerClosed
MP3 Audio Player Plugin
Updated July 4, 2023 at 9:34pm
6
Most recent comment from Max:You are welcome
tobias
licencesClosed
MP3 Audio Player Plugin
Updated July 3, 2023 at 6:27pm
10
Most recent comment from tobias:ok thanks then