Public Tickets
Daniel
Reports track user listening?Closed
MP3 Audio Player Plugin
Updated June 2, 2023 at 4:22pm
2
Most recent comment from Max:Hi, The statistic about the users will be the one provided by Google Analytics. More info here https://support.google.com/analytics/answer/6339208?hl=en#zippy=%2Cin-this-article
Adeviye
on pro version wp login problamClosed
MP3 Audio Player Plugin
Updated June 2, 2023 at 2:18pm
2
Most recent comment from Max:Hi,we have replied you on Facebook messenger.
James
Playlist postsClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 5:28pm
10
Most recent comment from James:Thanks for the guidance Max. We can close the ticket. Best,Jim
Access Lab
Template for podcast episodeClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 1:45pm
7
Most recent comment from Alexandre Dubois:Hi, 1) You can change the heading through the shortcode setting. Please try this. Go to wp-admin>mp3 player>settings>widget player>single post settingAnd enable the "Use Advanced Player Shortcode f ...
rickstephenrick May
image formatClosed
MP3 Audio Player Plugin
Updated May 29, 2023 at 4:18pm
2
Most recent comment from Max:Hi,its recommend you upload square image in JPG format 600px x 600px.png files are very heavy because its not a compressed format.
Arthur
Mp3 Audio Player WidgetClosed
MP3 Audio Player Plugin
Updated May 27, 2023 at 5:44pm
5
Most recent comment from Max:Hi, Perhaps I recommend you to hire a freelance developer than a web agency(like us). Our hourly rate is $80 while you can find freelancer for about $20 to $30/hour.
CoolKay
pre-purchase questionsClosed
MP3 Audio Player Plugin
Updated May 26, 2023 at 5:14pm
4
Most recent comment from Max:Yes you can do everything you asked. For Woocommerce, you will need the mp3 audio player pro business plan which include full wc support, search and custom filters.
Darran
Stopped workingClosed
MP3 Audio Player Plugin
Updated May 26, 2023 at 2:30pm
2
Most recent comment from Max:I can't seem to be able to reproduce on my computer. I can play the track on your homepage. see screenshot https://drops.sonaar.io/i/yTnZFD Could you please elaborate on the steps to reproduce ...
Lukas
Naming BugClosed
MP3 Audio Player Plugin
Updated May 25, 2023 at 5:28pm
6
Most recent comment from Alexandre Dubois:You are welcome
Arthur
Mini Player in WidgetClosed
MP3 Audio Player Plugin
Updated May 25, 2023 at 3:40pm
3
Most recent comment from Arthur:Thank so much again Max. Fixed all here. Many blessings.
DJSmile
Player not loadingClosed
MP3 Audio Player Plugin
Updated May 23, 2023 at 3:35pm
4
Most recent comment from Alexandre Dubois:The issue is caused by a conglict with the SiteGround Optimizer plugin and the ajax navigation
Ariful
CommentClosed
MP3 Audio Player Plugin
Updated May 20, 2023 at 4:56pm
2
Most recent comment from Max:Hi Which comment section are you referring to? Can you elaborate on the issue you have?
grant thompson
IOS compatibilityClosed
MP3 Audio Player Plugin
Updated May 18, 2023 at 12:44pm
2
Most recent comment from Max:Hello Grant,It should be compatible with iOS 15 and higher. We try to make our player the most cross-browser compatible we can.The player is compatible with the new GA4. (Google Universal Analytics is ...
rickstephenrick May
download remotely hosted MP3Closed
MP3 Audio Player Plugin
Updated May 18, 2023 at 12:41pm
4
Most recent comment from Max:Hi Rick,yes its possibe on Mac as well. see screenshot: https://drops.sonaar.io/i/XdHbgV
Jordon Cheung
iOS safari lock screen artwork displayClosed
MP3 Audio Player Plugin
Updated May 17, 2023 at 11:39pm
6
Most recent comment from Max:Yes absolutely