Public Tickets
Sam
Hide Info Icon from ShortcodeClosed
MP3 Audio Player Plugin
Updated April 17, 2023 at 4:32pm
3
Most recent comment from Sam:Worked perfectly, thank you!
Cochise Genet
Parse errorClosed
MP3 Audio Player Plugin
Updated April 17, 2023 at 2:43pm
7
Most recent comment from Cochise Genet:Thank you Max, you rock as always!
Andy Uliczka
Different behavior on Android or IphoneClosed
MP3 Audio Player Plugin
Updated April 15, 2023 at 4:47pm
2
Most recent comment from Max:HiI guess you are using iOS 13 or higher correct? This seems a bug introduced in iOS new version. See thread here https://discussions.apple.com/thread/250658676
We are waiting for a bug fix from th ...
Quanterreo
Add Spotify Link support for playerClosed
MP3 Audio Player Plugin
Updated April 15, 2023 at 4:41pm
2
Most recent comment from Max:HiSpotify and SoundCloud licensing agreements to restrict the playback of its tracks on other audio players, including third-party web players like MP3 Audio Player Pro.
They want to maintain control ...
Michał
"all posts" source doesn't workClosed
MP3 Audio Player Plugin
Updated April 13, 2023 at 2:11pm
8
Most recent comment from Michał:Thank You so much!
Andre
Javascript EventsClosed
MP3 Audio Player Plugin
Updated April 11, 2023 at 6:21pm
2
Most recent comment from Max:Hello Andre,
You can see this documentation about our javascript function you can use https://sonaar.io/docs/using-javascript-api/
You can see a JS events for when the track has ended and when the t ...
Randy Calligan
How to add lyricsClosed
MP3 Audio Player Plugin
Updated April 11, 2023 at 4:52pm
21
Most recent comment from Max:Yes we do have a lifetime membership. You can see our pricing here: https://sonaar.io/mp3-audio-player-pro/pricing/
George Patsantzopoulos
renew licenseClosed
MP3 Audio Player Plugin
Updated April 6, 2023 at 4:07pm
2
Most recent comment from Max:Hi,if you have purchased the plugin with your own account, you can renew it by login into your sonaar.io account.Otherwise, you need to purchase a new license here: https://sonaar.io/mp3-audio-player ...
Kyle
A few functionality questionsClosed
MP3 Audio Player Plugin
Updated April 4, 2023 at 7:59pm
4
Most recent comment from Max:Hello Kyle,1) This feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can consider this option, but this doesn ...
[email protected]
Layered playlists grouped by titleClosed
MP3 Audio Player Plugin
Updated April 4, 2023 at 6:38pm
2
Most recent comment from Max:Sure, you can create multiple playlists and add those playlists anywhere on your page either by using shortcode, Gutenberg block or Elementor widget. You can also categorize each of your playlists or ...
HARUA NANS
MP3 Audio player always OPENClosed
MP3 Audio Player Plugin
Updated April 3, 2023 at 5:48pm
2
Most recent comment from Max:Hi,make sure this field is empty: https://drops.sonaar.io/i/Yz5K6cYou are currently loading the latest playlist on page load.
Paul Wagner
How to name TracksClosed
MP3 Audio Player Plugin
Updated April 1, 2023 at 3:15pm
4
Most recent comment from Max:Hello Paul,I cant find any account under the email [email protected] you have another email address that you have used to purchase the plugin?
Aurelien
[Improvement request] Memory management on long audio files with Spectro Animation set ONClosed
MP3 Audio Player Plugin
Updated April 1, 2023 at 12:13am
10
Most recent comment from Aurelien:Thanks QuietSelf & Alexandre. I'll see with the host for a server cache reset, on top of my theme cache reset. I guess there is something else at play too that I did not figure out yet.
Paul Wagner
What are the definitions for the Variables in the generator, and are they editable?Closed
MP3 Audio Player Plugin
Updated March 31, 2023 at 10:02pm
5
Most recent comment from Max:What is the email associated with your Sonaar.io account?
Cochise Genet
MP3 player capabilitiesClosed
MP3 Audio Player Plugin
Updated March 31, 2023 at 5:57pm
10
Most recent comment from Alexandre Dubois:HI Cochise, It is fixed.